I'm livid. Please let me know if anyone of you have experianced horrible care from this facility.
Ive been taking my 2 year old to adventist at gresham station for about a year now. Unfortunately and fortunately she has ohp. But this is not about ohp, only to express the limitations that come with ohp healthcare.
Ive tried to get my daughter shots for 3 months now. 1st apt, i arrived and they couldnt see me I was in the system but the lady who administers shots was not available that day.
2nd time I recieved a nurse practitioner to administer her shots. We waited, alina had a scratch next to her eye from the dog. The nurse came in and i explained that they were rolling around and alina got scratched. This nurse was lecturing me for 20.min explaining how my dog is aggressive cause non aggressive animals do not scratch. She looked at me and asked why i seemed agitated, i explained that i was more than agited amd that if my daughter needed stitches by all means to get to work, she said oh no its not that bad its just a scratch, i said thats.my point. Im her mother and i dont need a lector on my child or animal. She proceeded to say- when u have a child that child comes before your dog. Then that nurse explained how her sister was mauled by a dog exex which is why she is lectoring me. We left and I called immediately to speak to a manager. Today we had an apt for 420
I called at 315pm to see if i could slip.in some time later this week because i was with my mother who was histarical about a family member. The receptionist explained that today was the only day this week she could get in. I left my mother in canby to
Get my littler girl her shots. I get there, receptionist cant find alinas apt, then finally she does. Then explains to me that she doesnt know why it was booked cause there once again was no one there to administer her shot..Ill admit i lost my shit. But no manager at the time. Someone came to speak to me. She said alina is up to dates on all her shots, i interupted and said except one, she continued exactly. She continues about how all her other are up to date so it should be fine. I said itss not fine, she needs hwr damn shot to get into preschool and to not have to repeat all her others. I seriously cant even think straight i am so frustrated with this place. 3.times now no shot.
Not to mention parents are busy and to keep blowing clients off when we have jobs and responibilities is so incredibly unprofessional, not to mention they litterally are not providing my child with care.
All i need is my daughter taken care of with a provider and a good facility. read more