I have been a patient at Baskin Clinic for 11 years and have always been pleased and impressed with…read morethe high level of personalized care, expertise and professionalism (also kindness and respect) that I have received over the years. Dr. Heather is a very skilled physician and I also know she CARES... Rebecca is extremely good at lab work; she is able to draw my blood on the very first try, which is just short of a miracle. (The last time I was at the hospital an ultrasound specialist had to be called in special to use it to find my very tiny veins, and Rebecca can do it on the first try!) I trust Baskin Clinic with my life and look forward to a lifetime of excellent care from a highly qualified clinic. Thank you Dr. Heather and all of Baskin Clinic. I feel very blessed to have them on my side for my medical needs Baskin Clinic is the BEST...

I had high hopes for using this practice. I had a very warm and encouraging conversation with…read moresomeone in May who guided me to write an online inquiry describing what I was looking for in a doctor so they could thoughtfully place me with the appropriate professional. The one who I read had openings was not my first choice, so I was led to believe that another doctor, whose online bio appealed to me, would be shown the form I filled out and I'd get a response. So, I never got a response. I called in June to remind her and was told "the doctor was on vacation" blah blah blah. She promised she would show the doctor my inquiry and I'd hear back either way. This didn't happen. That conversation was on June 5th and it is now over a month later. I give up on this practice. How can you be offering "concierge" medicine which is supposed to devote extra time to patients and completely ignore a potential new patient who is willing to jump in and pay the practice MONTHLY whether being seen or not? Ugh.

Seeing a provider here made me so out of touch with my body over time. Things started out okay but…read moreI ended up questioning and gaslighting myself with things that had already been diagnosed with and I had been dealing with for many years. They definitely didn't know everything, no one can, but they became arrogant and gaslight me significantly and it made medical PTSD spiral. Also, no provider in my opinion should tell a patient they can't have celiac disease going off of gluten antibody testing alone, especially when there was no gluten trial and only occasional accidental exposure. I was only concerned about cross contamination at that point, I already knew I can't eat gluten. Yet I was told I couldn't have celiac disease and I believed them at the time. I even tried to force eating gluten again because of their comments about it causing me diarrhea when I was constipated at the time, like it was a good thing helping my GI and suggesting I made myself constipated by not eating gluten containing grains. That really messed with my head for sometime. But in reality, they should have checked for celiac genes too. It runs in my immediate family.

Tried to get information for a referral ( as am aware Legacy Medical Group is closed to new…read morepatients ) and the woman answering just repeated they're not taking new patients and HUNG UP on me. Enough said.

Everyone I've interacted with at Sellwood Medical Center have been wonderful. I get excellent…read morecare. This is the best doctor's office I've ever been to. I love my doctor and all the staff. I could not ask for a better team of professionals! Thank you!

We've been patients at Sellwood Medical/Pediatrics since 2013, and we're so beyond done with this…read moreplace. I'd warn friends and family to stay away. Our favorite providers (Dr Pritchard and Nancy Casey) left. Some staff members can be pretty unhelpful and truly only seem to care about their billing and rules. The other negative reviews are spot on, sadly. (The current exception is Jonathan, a medical assistant in the adult clinic--he's kind, personable, and was excellent with my teen, but alas, he only does the check in/vitals part). They are consistently late--we always wait at least 30 minutes up to an hour most recently for our appointment to begin, and this is in addition to taking kids out of school to be there 15-20 minutes early to check in! They absolutely do not respect a patient's time and offer zero apology. It's maddening. I've messaged different providers for different family members or reasons, and the same person writes back each time, so it's definitely not secure or private in any way. She also types the absolute minimum and doesn't seem to want to help in any way, but if you call, they tell you to message via the portal. They up-charged us for longer or more involved appointments for my kids even though we've only discussed one issue at the short appointment, and when I questioned the billing department, they said they'd immediately remove the charge since I asked about it. Since I asked?! So if people don't notice and question the additional charge, they just get scammed? Appalling. They recently told me the next available check in for a child was in several months. I said our prescription will lapse before then, and they asked if I still wanted to schedule. I had to point out in writing that they need to refill the prescription temporarily so it doesn't lapse if we have to wait for an appointment or else please fit us in for even a video appointment. I had to fight this back and forth and once I said I need to confirm you are refusing to refill a child's necessary medicine prescription and also making her wait for an appointment so the medicine will lapse and it will affect her health immediately--finally then they suddenly had an appointment available in two days (which was a video appointment where we waited almost an hour for them to come online and didn't until I called the office and told them we were online waiting.) The final straw was in taking a teen to discuss a medical issue they were already anxious about, and the provider made a big deal about her weight to the point of hinting that she'll develop an eating disorder (child feels fine about their diet and eats well/healthy) and we left the appointment with teen crying and anxious about a condition they don't even have! We're done with SMC, and I'm so sad. Dr Pritchard and Nancy Casey were amazing women and great resources for our neighborhood, but sadly this place has gone so far downhill since they left that I won't risk my kids' health here anymore.

This review is for the office since I didn't actually get to my appointment (part of it is on me…read moreand part of it is on them). At first, I couldn't even get an appointment as a new patient, but then I got a referral. Even then I had to wait four months. Healthcare shortages... I get it. Some places give reminder calls. This place didn't. Instead, I got a call the afternoon before about my insurance which recently changed. Other places (OHSU) called a week before but this clinic called at the very last minute. When I called them back to give them the new number I had to repeat the information 5 or 6 times and I kept being told it was invalid. Later I found out that the person didn't have a lot of experience entering insurance information and it was user error on their part. I wasn't given any other information like how early to get their etc. most doctors offices do automated reminder calls emails with this kind of info but I was only given the basics. I got stuck in traffic on the way to an 8 am appointment. I tried calling at 7:45 to tell them I'd be 10-15 minutes late but couldn't get through and was told to call at 8 when the office opened. Called at 8 and was on hold for 15 plus minutes. When I finally got through to someone I was told it was too late to check in (even though I already checked in online and filled out a bunch of forms). Then I was told that I had to reschedule. Then I was told there were no available times that I could be rescheduled to. I get that I was late and they are understaffed but I wish that they could have at least referred me somewhere else. This is the first time I was late somewhere and the office couldn't fit me in or reschedule. Communication from the office could be a lot better.

Had an appointment with Dr Young in April. Was contacted 2 days prior by a scheduler stating Dr…read moreYoung was having 'credentialing issues' and that he could not see me. I was scheduled with another doctor who was fine, but recently received a bill for $141 out of pocket cost for the consult which I've never received from the clinic in the past. Contacted my insurance provider thinking it was a mistake and was informed that the provider I saw was 'out of network' and therefore was not fully covered under my plan.. I reached out to the clinic via MyChart to clarify that I only saw the physician I was scheduled with as Dr Young couldn't see me as originally planned and that I shouldn't be held accountable for a bill I wouldn't have received otherwise. They responded stating the bill was my full responsibility and that they have no plan on fixing the issue. Absolutely the most distasteful and inappropriate way to care for patients, all this clinic seems to care about is collecting that $$$ even if it was a credentialing/scheduling error on their part. I also clarified I wanted to speak with the supervisor who reviewed the message and have been ignored since. I personally work as a medical assistant in the same building and would not recommend this clinic or any of their physicians to any patients who intend to have their care as a first priority. Will be seeking a new primary care physician elsewhere in the future.

Shay has been a family doctor for years and we've been fortunate for his services. One of my kids…read morehas a complicated medical issue, requiring visits to multiple specialists and Shay has always contributed well to the solution, or acted as a point person. And his treatment is holistic, medically current and practical. Good stuff.

For a few years we got pretty good treatment from Dr Shay and the naturopathic doctors who worked…read moreat this clinic... ... But then they got greedy, and started charging us what they call "Membership" fees. Is this something new for a medical Private Practice? Because I've never heard of such a thing, and it seems vulgar. We decided that we weren't going to pay these membership fees, and moved to a new clinic, but I just realized that they have been charging me membership fees in the amount of $13.75 (thru "Square") periodically, which I had assumed to be copays, and I had no notification of these charges. That feels pretty sneaky, and is ultimately what initiated this review, as I figured I should speak up...and I don't write many negative reviews. They came up with a whole justification for these new fees,, commenting on their top notch medical care and the advantages of having a smaller pp clinic, but their office is an attic floor above a restaurant converted from an old house with a steep staircase, and there's no elevator, so it's a pain in the ass or impossible to get up there for many disabled.

Dr. Glenn is a real gem - down to earth, very conscientious, and has a refreshing focus on…read morenutrition. She's considerably more open-minded than most doctors I've had, and I even found that she did independent research on some issues that I brought up with her (though I hadn't asked her to). Friendly, caring and knowledgeable - qualities you don't often find in the medical profession anymore.

From the owner: -Internal Medicine -Hormone Replacement…read more-Nutrition -Celiac Disease

All Internal medical doctors that specialize in treating adults.read more

I was her hospital patient years ago and still remember her name! All the nurses were so admiring…read moreof her and said i was so fortunate to have her as my physician, they LOVED her and referred their family members to her! That's always a good sign..,i had been to the ER due to severe asthma attack, after ER stabilization i had been placed on a Gurney in the hall awaiting a hospital room. After about an hour of waiting in the hall Doctor Avison approached me and asked "do you feel ill?" When i said yes she pushed my gurney upstairs to the room i had been assigned not waiting for anyone else to do it! I was so impressed and have forever appreciated and favored having female physicians since. She treated me like a family member- no arrogance whatsoever! I loved her!!

I've been a patient for over 4 years. Wait times are short, receptionists are friendly and…read moreknowledgeable. Dr has a no-none-sense attitude and tells it like it is. I appreciate that when it comes to my health.

New to the Portland area I referenced my health plans web site for physicians in-network and open…read morepractices. I called Dr Yeggy's office, provided extensive demographic information and was then asked if there was someone that I wanted to see. I said yes, Dr Yeggy as she appears to have privileges at Legacy and Providence. The practice attendant quickly said "her practice is closed"". When I shared that the insurance web site lists her as accepting new patients the attendant yelled: "SHE'S NOT SEEING NEW PATIENTS!" Dr Yeggy may be wonderful, but her office staff are horrific and not worth the bother.

A very caring, personable and thorough physician. She is upbeat and supportive with patients and…read morefamilies. She came recommended by friends. We are lucky to have a great family doc!

They have good doctors but scheduling appointments is an absolute nightmare, a terrible telephone…read moresystem. They supposedly have a callback system, but the last 4 times I left a message, I never received a response and the last time I called I got disconnected while on hold. We decided to move to another clinic for this reason. How can a medical business of this size be so badly managed? Mind boggling.

This is my go-to hospital in the area and most often than not this is where I get most of my…read moreroutine check-ups etc . Scheduling etc is always easy and can be done online or by calling them . Dr Stephanie D'Andrea is my GP and is kind and friendly . I wished she showed slightly more interest in what I had to say but overall she is good. The premises is well maintained and the staff is friendly most of the time. The labs are fast and sometimes I have gotten my test results the same day .They have parking in the back on the other end.