We found a property we liked just outside city limits. We called for a tour and were told it would be a week before we could see it. One day before our viewing i noticed it was no longer on their site. I called to confirm it's availability only to be told, (oh we forgot to call you, it's not available). About a week later we found another house we liked. It had only been on their site for 2 hours. We made an appointment to view it. After seeing it, we asked what do we need do to proceed. We were given the site to apply and we did it within an hour. The following day we received a call letting us know what else we needed to submit to secure it. We drove straight to thier office and spoke to the girl handling that property. She told us what she needed and gave us her email address to send everything to. (That was on a Friday late afternoon). The following Monday we made 5 calls to the office asking what else we needed and if they received everything we had send. We didn't get a call back until Tuesday, and we were given more things they needed. We asked to give us a full list so we could secure the house. Tuesday afternoon we were given even more items to be sent in. Everything was sent within the hour. Wednesday morning we called to see if they had received everything yet to given one more item. We were told by the girl handing our account that she would be out of the office the rest of the day and would get a call Thursday morning. We got a call back k 20 minutes later stating they had just least it. So to put it bluntly, they don't return calls promptly, they drag their feet on letting you know what is needed and they don't let you know up front what is needed. We wasted a lot of time for nothing. read more