Probably the worst customer service I've experienced. They don't answer or return calls. I was…read morestuck with them due to my home warranty. Allegedly they have to order a part but the part is coming from Baltimore which means my system should be fixed soon right? Wrong. After having tried to contact them for 3 days straight while having NO air condition in the middle of this QUARANTINED PANDEMIC of a summer, they EVENTUALLY came to check out my unit on a Friday and stayed all of 5 minutes. (After I had to give personal information regarding the health of my asthmatic child). I have received no call or update yet about anything and the house is more than unbearable. If you have a choice - stay FAR away from them. I'm surprised they have any amount of stars over just 1.

The technician arrived as scheduled per window hours. He was courteous and efficient. This was…read morethe second time we used your service for the fall checkup of our newly installed HVAC in June 2021. The unit installed has performed as expected. Our electrical bill has been reduced amazingly during summer and winter months due to efficiency rating of our new unit.

So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

Mike Kimble!!!! Exceptional Service!!…read more I had the absolute pleasure of meeting Mike from Boots Plumbing, and I cannot say enough wonderful things about him. He was incredibly knowledgeable, kind, and treated me as if I were family. What impressed me most was his compassion and genuine care--he even went out of his way to call my granddaughter so I wouldn't have to walk down the hallway, since it's difficult for me to get around. That thoughtful gesture touched my heart. It's rare these days to find someone who not only knows their work inside and out but also treats people with such respect and kindness. Mike truly went above and beyond, and I deeply appreciate everything he did for me. If every employee at Boots Plumbing is anything like Mike, then this company is truly exceptional. I would wholeheartedly recommend them to anyone in need of plumbing services! -Ms. Smith

I used H and J heating thanks to my insurance. They were able to send someone the same week to…read moreanalyze our furnice problem.

I just want to start out by saying this is an outstanding company. My heat quit working yesterday…read moreand I was assigned H&J through my warranty company. They were great. The technician that came to my home (shout out to Mike) was polite, professional and got my heat working in less than no time. Thank you H&J for your outstanding service!!!!

Installed 5 unit mini split. Quick with response time and estimate. His crew did a excellent job…read more Very satisfied customer.

Very quick response to initial inquiry. Very professional and friendly. I felt comfortable with the…read morerecommendations and appreciated the work they did

We had an outstanding experience with this HVAC company from start to finish. They truly make you…read morefeel like you are their only customer, always taking the time to answer questions, communicate clearly, and ensure everything is done perfectly. Their workmanship is impeccable, and the attention to detail throughout our new home installation was beyond impressive. The entire system was installed professionally, neatly, and with great care. It's rare to find a company so dedicated to both quality and customer service. Highly recommend!

I have two relatively new systems (1 yr 5 months) and I had TN Bowes out for an annual routine…read moremaintenance. Both systems were functioning just fine, EXCEPT for some reason after the technician left the Honeywell Provison Series 8000 thermostat started to malfunction. The next day it just went blank. (Hmmm.....coincidence or causation?....just saying) The technician came back and said the thermostat was defective and he could change it out then and there as he had one ($590) in his truck. I figured it was under warranty so why not and the technician said I would "get my money back, well most of it". RED FLAG - I should have asked for an explanation. So my card was charged for $590. The office just called and said they credited back to my card $343! and they pocketed $247!! (for "shipping and labor"). So be wary and very careful if you have hired them, but if you are not locked into a Maintenance Agreement I suggest you call another HVAC company.

Great company to work with. Very professional and knowledgeable. They diagnosed the problem quicklyread more

I was able to get same day air conditioner service. The team described everything they were doing…read moreand helped me understand my options. Really grateful for you guys!!

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

I had 11 new vents installed and a cleaning around them due to Mold on the outside of the vent…read more David Winters was so responsive and professional. He answered my questions via text Immediately even on weekends. He is honest and recommended a dehumidifier be attached to the AC unit. It was installed by his team members and they were outstanding. The cleanup was above and beyond my expectations. When complete, they asked if I had any questions and explained in detail what they did. He coordinated the contract with an electrician. Highly recommend this business.

I have an older manufactured home, and they are kinda notorious for not having good floor ducts. I…read morehad Jim Winters come out and he recommended an added trunk line under the house to feed the far rooms. It wasn't cheap, but wow, they did a great job. A couple years later, I was adding a cold air return from our master bathroom, and I needed some duct pieces. I called them up and they fabricated the necessary pieces while I was standing there. I have had terrible service from Southern Maryland Heating and Air, and had to fix nearly everything they touched, but Winters technicians are sharp and they do great work. Do yourself a favor and have Winters do it right the first time. Highly recommend!