I'll never seek out any other company to take care of my furnace and air conditioner needs.. Easy…read moreHeating and Air is who I will forever seek out to work whatever service is needed...In September 2018, they did a lot of work for us in our home, they removed the water softener, they relocated the furnace unit and replaced piping that needed to be done. They also did a complete tear out of old venting and put in new venting tubes...they offered me an awesome financial deal that through Synchrony Bank we were able to make payments that didn't kill our pocket book, and that was with 18 months without interest. These fella's were polite and took all measures to keep my home in tact while they did their work. Now June 27th, 2019, we had a home inspection. And much was found that needed to be dealt with to be brought to standard...yes, apparently some of what was pointed out was the work that Easy Heating and Air had done. I called the owner Kelly Martin, I also spoke with Morgan Bolderman, both told me straight up they had let go a worker due to his grave sub-standard work on several homes. My home was one of those homes that needed reworked. This was costly to Easy Heating and Air on so many levels, not only thousands of dollars lost to the company in time lost and more parts to purchase to make all the corrections. Easy Heating and Air public reputation was at stake and to protect as well as the homes that were in need of reworking. Well, Easy Heating and Air did make things right. You know what, the one thing that really stood out is hearing the anguish that Kelly Martin felt for what these families had to endure...his personal frustration for those families was so clear. I remember he said to me "The buck stops with me" well, he meant it.
He did everything humanly possible to bring to standard all that my home needed in the reworking. There are a couple of fellas that I really need to mention in order to give a great huge thanks to, and they are: Kelly Martin, Morgan Bolderman, Kelly Bue, Jacob Hall and the spectacular and never-giving-up on the job in the heat of the day.....Mike Thompson. You all are incredible individuals and thank you all for everything....Easy Heating and Air does stand by their work...so, when one of their guys show up, be sure to be kind to them, it;s your home they are working on to make things nice for you...yes, we all know everyone pays for the work, but take the extra step and offer water and a bit of food to eat...the kindness you offer these young men will help them do even better for you.........I truly appreciate all these men have done for us! God bless them one and all!