I called them o a Tuesday morning, requesting to have my car towed from my garage to a local…read moremechanic, less than 5 miles. I told them it was not an emergency and didnt need to be dropped off until the Monday morning. The driver shows up that afternoon. Very nice gentleman loads up my car everything seems normal. Then he hand me a bill for $375. I explained there must be a mistake. He dropped the bill to $355. I swear if my car wasn't already on the lift I would have never let him take my car. He professed his professionalism, said he was worth it. I just wish he wouldn't have left the fluids from the previous car all over my driveway. Now I have a stained driveway on top of his professionalism. * Update - the Company reached out after my initial review. They were extremely polite and listened to my issue(s) and took corrective action to resolve the situation quickly. I adjusted my rating to reflect the excellent positive customer experience.

The driver was trying to joke during texting but it was very ignorant. After we towed my truck two…read moremiles to my house I was charged $158. That seems a little high to me. I will never use this company again. Was contacted by the office. There was a miscalculation in the pricing. I was refunded to a more appropriate amount. Thank you

Great communication regarding pick-up and delivery…read more Friendly and knowledgeable crew Sent pictures of my vehicle as soon as it was delivered to the shop.

Amber was a DREAM to speak with. She was so kind, helpful and quick to respond to all of my Yelp…read moremessages! She also gave me a perfectly straightforward quote and my tow was set up within minutes (not to mention they were the first and fastest company to respond to my service request) The gentleman who came (I regret forgetting his name) was incredibly helpful and educating about what could be going on with my vehicle, I ended up only needing a jump start but was still satisfied with the quickness, price and overall service I received. 10/10 would recommend.

Marvin provided amazing, quick and personable service! I needed my car to be towed to a mechanic,…read moreand scheduling something with him was very easy. Once he arrived, he checked my battery to see if it could merely be jump-started and driven there instead, and he ended up helping with me that instead. I highly recommend this business.

Marven made this a great experience. He arrived on time. He has a great sense of humor, and is a…read morevery pleasant person to assist in our time of need. When there is stress like an issue with your car, you will want someone like Marven there to help make it easy on you. We are sure glad he was there for us. Thank you Marven.

Fast, reliable and they follow directions great! My daughter had her car towed by them. They were…read moreprompt, friendly guy came and got the job done exactly how we needed and where we needed the car delivered. Definitely recommend using this company. I know who we'll call when we need one again.

Great communication and they took excellent care of my vintage car. The driver stayed in…read morecommunication with me before pickup and let me know with a photo that he arrived safely and the car was where it was supposed to be. Great service!

Called my insurance company because I had a flat they sent out this company. My car is front wheel…read moredrive and we told the guy he should put the tire on the back but he put it on the front, so when we went to drive off the car was driving terrible & I can't brake properly and it's 9:23 at night & the closest tire shop is 15min away.... Also left me with the spare flat ... seriously not ok & now I have to drive to the closest tire shop I have to get on the freeway. Seriously not ok... also I called he had not even left 4 minutes ago and they said he couldn't help he was on the way to another call so pretty much left me to fend for myself when they were called by geico to help.. I never leave reviews but this is just terrible.

Garbage service terrible ghetto tow location. They broke my side mirrors snd the place looks like a…read morejunkyard. A rip off and trash company

Don't ever use this company, they are slimey and dishonest and will use every dishonest means to…read moregrub and steal every penny they can from you. Make sure if you need a vehicle towed or serviced for any reason to request that it not be this company, they are your typical ambulance chasers because they are to incompetent to get business any other way.

Worst experience with a towing company, ever! They purposely blocked us in knowing I was in pain…read morefrom fibromyalgia and had somewhere to be to sign papers so my insurance would pay them. Then the tow truck almost hits us as we are pulling out and just parks there. I tell the guy another 2 times I need to leave, he ignores me! She only had to pull her truck forward 3 feet. The look on her face was obvious it was on purpose. Then backs out so we can't leave! When we were able to leave she blasts her horn at us for taking our turn. We are the customer, our insurance is paying them! Then this crazy b#tch tries to run us down. The manager flat out didn't care when we called him to notify him. West Valley Police is having us contact their admin for this company to be removed from their list of tow companies and our insurance is not in a hurry bc of them. I got my money, they won't be getting theirs as fast. And they lied about the situation to their manager. Don't use this company. There arfe better I have used for less.

Everything you would hope for in a towing business! Everyone I spoke to and interacted with were…read moreso kind competent and professional--from Kody in dispatch to Wyatt who towed my car. Everyone is so helpful! It cost $127 to tow my vw from Bountiful to Strong downtown on a state of the art Flatbed trailer. Thank You all so much. A1 service.

Superior customer service! I didn't even use this service because I didn't realize they were in the…read morewrong city, but I called, explained my situation, and they were very upfront with costs and let me know that they were not in that area but would still help me if I wanted to pay the bit extra to have them come to my area of service. They were professional, used a kind tone and were empathetic. I even got a "Good luck to ya!" At the end of the call :) I would use them based off of my one phone call with them if they were in my area.

Quick response and fair price on a Saturday. Had my car towed from west of 5 mile pass to Saratoga…read moreSprings. They loaded the car without me and I met them in Saratoga. Good and smooth process and I would definitely recommend and use again

On time, reasonably priced and very communicative. Absolutely would use again. Had a ram 3500 mega…read morecab 4x4 towed from Saratoga by Costco to eagle mountain city center.

‼THE BEST TOW IN TOWN!!!‼ Ulises probably didn't know what…read morehe was getting himself into when towing my old classic car. With a flat tire and no brakes, he was able to get my car up on the tow safely, I still have no idea how! He drove in traffic and had to stop lanes of traffic to drop it off and didn't complain ONCE. I was so stressed and he confirmed everything and took care of my car like i would. I'm so grateful for North State Towing and Ulises, i will be using them next tow and you should too!! We need more trustworthy, friendly, family tow services like this in Utah again! Thank you again

I had a very flat tire...and it needed to be towed to fix or buy new. After calling AAA several…read moretimes they stated I had to wait 3 hrs...I called my car insurance roadside service they helped right away This fellow from North State Towing was very quick, prompt and got my car hooked up. I had no ride...so he very kindly said he'd help me into his truck, which was pretty high off the ground. I said no and called Uber. A few years ago I called a Towing Co. and all was good until I went to get out of the tow truck at the dealership....stairs on truck were even ...no place to put a foot to step out. I held onto the door handle and thought I could do it. I slipped, was hanging from door handle...this slip broke my arm. No help was offered. Cld company...they do NOT have to cover passengers..per Utah law. NO I'm sorry or offer of anything. Actually the guy on the phone was a JERK! NORTH STATE TOWING... THANK YOU