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Advanced Urogynecology

3.6 (14 reviews)
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11 months ago

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6 years ago

My recent experience was great. Very short wait, Dr. Jackson and staff make this experience as pleasant as possible.

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4 years ago

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9 years ago

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6 years ago

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9 years ago

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7 years ago

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5 years ago

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9 years ago

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9 years ago

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9 years ago

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9 years ago

Had my second visit with Rosalind. Was a great experience. Rosalind took time to answer my questions and resolved my medical problem.

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9 years ago

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SimonMed Imaging - Altamonte III

SimonMed Imaging - Altamonte III

2.7(33 reviews)
1.7 mi

It is with great pleasure that I am writing this 5 star review to inform there are still pleasant,…read moreknowledgeable and caring people that work in an office environment. I have visited Simon Med/Altamonte Springs a few times now. Today was by far the best customer care experience I have received to date. Upon entering, I was greeted by Chris who was absolutely phenomenal in checking me in, handling insurance paperwork, diligently ensuring that the documents were transferred to the appropriate parties, seeking and providing information instantly; and keeping me abreast of the appointment status. I am in awe of Chris who definitely exceeded my expectations of the front desk with a wealth of knowledge, authenticity, support and drive. In addition, Joe (technician) was equally performative. Joe ensured that an almost 98 year old senior was in the "best hands". He exhibited kindness, patience, asked pertinent questions prior and during the imaging process, reviewed the history of the patient; very well versed in his feedback and definitely executed his job with excellence and caring. Joe didn't leave any stone unturned! In my opinion, there aren't enough people like Chris and Joe! If customer care is important to you from the beginning to end of your office visit, I highly recommend seeking Chris and Joe as your "go to" people at the Altamonte Springs location.

psa: be sure to check your patient responsibility first!! i paid $470.06 for a service i owed…read morenothing for. the eob has been processed and ive been asking for a refund for several weeks. i had to borrow this money and it created a huge financial issue for me. this coudl have been avoided if they indeed checked benefits. i blame myself as well as i shoudl of checked too. my benefits explicitly say covered at 100% with deductible waived. do right by your patients instead and get your information instead of telling my portion in error. this happens daily im sure, do the right thing!! we are now in may and im still providing this information to the reps and every time i get transfered its like starting over. waste of time and money, the healthcare monoply.

Advanced Urogynecology - obgyn - Updated May 2026

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