They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Update: June 2024- we just had 3 new interior doors installed plus 7 windows. All are beautiful &…read morewe are 100% satisfied. The Cambridge team never ceases to impress. We will def use them again for the rest of our windows! We replaced an old builder grade front door and put storm doors on all exterior doors. The front door is composite but it looks like real wood. It is really beautiful. The installations were all perfect and comprehensive. The Cambridge crew did a great job on everything: professional, great work, on time, and neat. Diana coordinated the installations and kept us well informed at all stages. One small hiccup is being resolved as I write this. They don't have a big crew so we had to be a bit flexible on scheduling, but they show up when they say they will and work hard the whole time. We will definitely use them again when we replace French doors on patio. Highly recommend this company, we are happy with everything!

I have been shopping for a great business to replace a door I had. I've consulted with business of…read moreall price ranges but I truly felt the most trust with Cambridge Doors and Windows. Diana was amazing during her explanation of some of the features and their benefits of different styles of doors. She truly listened to our needs and showed several options. Then Mike came out and evaluated where the new door would go. He was meticulous about asking what we wanted at each step, which was SO appreciated! I could tell he was very knowledgeable and he laid out what the process would look like, how long it would take, and assured me that I could reach out with any questions. Even when the team came out to do the work (which was sooner than originally expected but we were glad!), Mike stopped by to make sure we were set up right for the day. His team was very respectful of my home and us. They were quick and thorough. And lastly, the door is GORGEOUS and I'm so glad I chose Cambridge Doors and Windows. I'll definitely be calling them when I replace 2 other doors I want to change out.

Oh my goodness these guys saved me. On my way to Houston from Austin my windshield sustained…read moregetting hit twice by rocks kicked up from a rig. In an attempt to not have to replace the $3,000 window I called Houston Glass and they were able to not only mend the glass but they went out of their way to come to me. They run their business with integrity and they HUSTLE. I trust them completely.

They were very prompt, quick response and friendly. They provided the service requested at the…read moreprice quoted However I think they should've declined to do one of my rock chip repairs because it started to splinter. Their fix has stopped the splintering but

A job well done! I'm going to start by saying, out of 4 different companies that I had requested…read morequotes from, Gonz is the only one that came back to me and fast! The job itself took just a couple days longer than I expected, but in the end it was worth the wait. The bathroom is bright and beautiful as we had imagined. Thank you!

My house is gorgeous inside and out with the window replacement by Rafael with Gonz Remodeling and…read moreWindows. The windows are beautiful, functional, and help with electricity costs. His price offered Incredible, I mean INCREDIBLE value with locally-manufactured windows. I am thrilled with the end result!

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

MANY THANKS to the whole Houston Window Experts Team - starting with Josh, who came out to my home,…read moreanswered my many text messages, Missie, who guided me through the showroom to make my final decision, Ryan, the measurement guy - the whole internal team - Sherry, Erin, Anita, who kept me informed every step of the way through manufacturing and scheduling and to the grand finale with Nick & Victor and their entire installation team, who did an outstanding job two days ago installing my beautiful windows, with minimal disturbance and full respect of my home. They treated my home as I would. I only replaced half of my windows this time around and I will definitely choose my Houston Window Experts "family" for the remaining windows. In Houston, there are many window companies vying for your business - don't waste your precious time on long sales spiels and high pressure gimmicks - just call The Window Experts!

Window Depot did a great job replacing our 15 windows. John and his team did an amazing job. Very…read moreprofessional and quick. John had recommendations and suggestions which were very helpful. Everything went smoothly. We like supporting small business. The windows were comparable to other window companies for cheaper price.

Window Depot Houston did an amazing job on my new windows. John is extremely responsive, reasonably…read morepriced, and got my project scheduled and windows ordered quickly once I decided to move forward! I'm very happy with how they turned out, and there is a huge reduction in the amount of outside noise I hear inside my home. 10/10 highly recommend!

Read some reviews on Reddit after the "Marketing Director" knocked on my door and used verbiage,…read morethat I know from my time knocking on doors, caused a bit of an alarm to me. I did not entertain a second meeting with them and I highly discourage anyone from falling for their sales technique. Words like "limited time offer", "model homes and yours was selected". They literally knock on every door. And if they aren't going to be working in the neighborhood very long, what's their warranty worth? The "Marketing Director" out knocking on doors? Hummmmm..... my Director of marketing never knocked on doors. They did sales training and role playing in the office. They set goals, established procedures, set marketing budgets, and followed up on goal achievements. Their "Marketing Director" told me he was only in DFW for a couple of days and he was booking up fast! Wanted a commitment on the spot. Huge red flag. He even bragged about knocking doors that had No Soliciting on them, said he couldn't see the No Soliciting signs because he was knocking doors in the dark! What a guy huh....

I am very pleased with my window installation. The state Windstorm inspector, said that they did a…read moregreat job and they passed their inspection. The inspector said that the performance windows crew does the best work of all the crews she sees. From my experience I agree with her.

This is more of an information review…read more I reached out to Window Pros of Texas to see about having a window in a door replaced. The companies response was that they ONLY repair their OWN windows and have a minimum of 3 windows. Put that in your site and state that clearly. I wouldn't have wasted your time or my time.

Excellent service - they replaced a window they had installed which later had some condensation at…read moreno charge and recently sent Jason down to Galveston to show our contractor how to reinstall the windows after we had our siding replaced - again at no charge.

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

Asked if they rebuilt sealed units, junior says yes, please send photos to this number for a quote…read more Three weeks, no quote. Idiot