This pain clinic is awful. we had an appointment for 1130 today. they didn't bring us back until…read more2:00. the asking for care and help with FMLA they refused causing a scene. the provider Sam made the visit all about himself rather then the care of the patient. he took no responsibility for the care of the patient and made the visit more about himself then the person suffering. Going so far as to insult us and tell us not to come back. all the time while not even apologizing for being 3 hours late for our appointment.

the office is old and run down. smells. Dr doesn't care enough that I'm in pain with spinal injury…read moreto take me off work. can't sleep on my back therefore can't sleep at night. can't sit or stand very long. no empathy at all. look for doctor who really cares about else where.

After more than 15 years of battling chronic pain from fibromyalgia and unexplained weight gain, I…read morehad nearly given up hope of finding real solutions. Despite maintaining a clean diet, exercising five days a week, and rock climbing twice weekly, I continued to gain weight and live with constant pain. Working with Rita Rutland at Restorative Health has been truly life changing. She is exceptionally attentive, deeply knowledgeable, and takes a holistic, evidence based approach to care. Rather than masking symptoms, she identified the underlying causes and created a treatment plan tailored specifically to me. Under her guidance, I've lost 40 pounds after years of seeing no progress and have gained meaningful relief from chronic pain that once controlled my life. Rita also helped manage my post surgical pain following ACL reconstruction when other providers fell short. For anyone who feels unheard or stuck in a cycle of trial and error healthcare, I cannot recommend Rita and Restorative Health highly enough. They deliver what modern medicine so often misses: genuine partnership, deep understanding, and lasting results.

Restorative Health is THEE place to go to if you are wanting to try a supplemental/alternative…read moreapproach to easing chronic pain, migraines, mental health needs such as grief, anxiety, depression, and so much more. Last week I had an infusion. I find them to be either mind-blowing, eye-opening or super relaxing and just letting my mind do it's thing. It's so great. Now the people that work there are another thing... they are The Incredibles!! The front office staff is so welcoming, knowledgeable, and easy to schedule with. The doctors, Rita and Mercedes treat their patients with kindness, respect, and they are sincerely there to help people. Jamie will sit with you during your ketamine treatment. She seriously is 100% comfort! I highly recommend using guides your first few times at least. This is the place to go and the appointments are easy to get. Just call! =)

Dr Chen is very kind and thoughtful. It's probably a rough business to be in sometimes. But he's…read morealways patient and listens to the issues. Then he works with me to manage my pain and since I started going to his clinic I am finally stable. When I first started going to his clinic I was in so much pain from my fibromyalgia, and ruptured disks in my back that when Terri Clawson, the PA I was originally seeing, touched me to check the sensitivity of the pressure points I was flinching away, then by the time she was finished I was sobbing. Terri left a few years ago to start her own business and partially retire. I decided to stay with Dr Chen and Alta Pain Physicians for a couple of reasons. One being I liked everyone I had seen at the clinic. They were all understanding, kind, and were knowledgeable about managing pain. And secondly because I had already had my primary care physician, who was managing my pain, retire on me. I didn't want to go through that again, if I could help it. I had already gone through a horrible experience trying to find a new doctor / ain clinic to help me. This other pain clinic i was going to just before coming to Alta Pain Physicians was a horrendous experience and was part of the reason I was flaring so much and in so much pain when I first came to the clinic. I definitely didn't want to go through that again. After Terri left I started seeing Shane Green. He was terrific too. He was able to work with me and after I started working remotely I was feeling even better since I could lay down on my breaks if I needed to and I didn't have to drive 40 minutes one way to work & home each day, plus getting up early enough to dress up each morning and all of that nonsense when you need to wear business dress for work. I was able to decrease the medicine I was taking because of working from home. There wasn't a bunch of pressure to do this but I was feeling so much better and I felt it was time to try to decrease my pain medicine. I was able to decrease my pain meds by 50% Shane said. I don't know if it was that much but it was signific and Shane said he was really proud of me since I did that all in my own. But the clinic helped me to much that it was't really on my own. They sent me to do some physical therapy with Mountain Land physical therapy, they specialize in patients with fibromyalgia. I hadn't been able to do much physical therapy before because it made me hurt more due to my fibromyalgia problems. But they found this place that stated the specialize in these patients and they were good to their claims. During this time I also was afflicted with neuropathy because my B12 became so low. I had to do daily injections for a while. And this is something that never goes away once your afflicted with it. So even though I was feeling a lot better I still had issues that will probably be ongoing, probably lasting for the rest of my life. That is kind of depressing but I have been dealing with the fibromyalgia for about 20 years. So, I guess I'm kind of used to it and I am still doing much better!! Shane left the clinic about a year ago and I really miss him. But Dr Chen takes excellent care of me even with some of the PA's leaving. He understands where I am at and where I have been. He's a talented kind doctor! I have never known a doctor who when he gives you an injection and you flinch, he apologizes. But that's his nature. I appreciate all he has and continues to do for me!!

Terrible service. I tried to set up physical therapy, ablation and spinal cord stimulator, none of…read moreit happened. All Jason ( gets off on control) seem to care about was pills and shoot the B.S. in the back corner. Not a pleasant experience.

Utah Pain Specialists is the place to go for chronic pain relief. Dr Matsumura is educated as an…read moreMD, Pharmacist, Anesthesiologist, & in pain management. Around 30 yrs of professional education that he now uses to treat those in pain. He's not the only pain treatment Dr there either! These Drs & their professional teams & staff provide several types of injection treatments to relieve pain & give advise & meds for aftercare at home too. They know you are in pain from your prior surgeries or those needing surgery, MRIs, Cat scans, X-rays etc. They provide a full diagnosis of your pain needs & treatments available. You don't need to suffer with this pain clinic available. I'm so very grateful to this clinic for understanding my pain & providing continual care for me since 2007, 15 yrs now! My pain is under control & I have the Utah Pain Specialists to thank. Give them a call. You won't be disappointed. I haven't been!

I don't love that I have to be treated here, but I really do love the doctors here. I've been here…read morefor 2 or 3 years. And they are always quick. I've never been there over an hour. I appreciate their effectiveness, but willingness to treat me as an individual. Dr Raj has always remembered me since the very beginning. He knew personal things about me and always brought them up. They are quick and efficient, but I have never felt like a number being pushed through the conveyor belt like I have at other doctors (like an OB when I was pregnant- that was sad!!) Dr Raj often jokes and makes me feel more comfortable during procedures or appointments. I feel like he is a friend. He knows what my insurance requires and how to get what I need while using my coverage. Since I've been going for years, I get interested in things they are doing or seeing during procedures so I sometimes ask questions. He is so great to answer things and let me know what is going on. I never feel uncomfortable, even when I'm getting shots in my tailbone and am rather....exposed. He is respectful and professional. Anna, the PA (I think) is awesome too! She is so caring and takes time to talk if you ask. Again, she does have a pattern of the way she asks questions, does the prescriptions, and leaves, but that's just because they see so many people in a day and if there are no other needs, then why not be fast? But I've had her administer trigger point injections or stay and talk during my medication refill appointment. I know she cares and wants what is best for me. She's been honest when I've asked about my future and where my treatment is going. I really appreciate her. Some of the nurses are also memorable and great. At least I think they are nurses. Or assistants of some type. I'm not sure titles. I would know their names if I heard them, but can't recall them all. One, I think Stephanie, loves Batman and has a lot of personality. She is fun and makes me feel comfortable. There is also an older woman who helps with procedures. I always feel a little better when I see her. It means the procedure is close and I'm in good hands. She's funny and very knowledgeable. She takes time to explain what she's seeing as she sets up they X-ray. She has experience as a patient and professional, so she understands what it feels like as well as what is going on. She often makes jokes and is so fun. Together these professionals make me feel welcome and well taken care of. I went to another pain clinic before this and I hated going. I waited forever. The doctors were cold. I was a number. It was terrible. I'm so glad I changed doctors and feel grateful to be a patient here.

Brent is always amazing. Compassionate, kind, and always listens to concerns without judgment. The…read morestaff has been amazing over the 9 years. Sure there's been a handful of times where we have indifference but thats to be expected. The staff always goes out of their way to help in any way they can. I do miss seeing some faces though. I will forever recommend Brent for pain management and other services.

Brent is the very best! His knowledge is profound, which allows him to provide the best personal…read morecare. The staff always greets me with a smile & a great attitude. I'm always treated with respect & Brent includes me in my treatment plan. I'm very thankful that I found Alpine Care.

I have been to 16 doctors in 3 states and got no relief until I found Dr Davis. No drugs, just a…read moreprocedure that actually worked. He's amazing and his staff is helpful and a delight. Call and make an apot. Now

After 31 years of constant severe pain Dr Davis did a procedure that eliminated the severe part of…read moremy pain. i don't understand why my other doctors are not as smart Dr Davis.

Dr. Leininger does a great job. Very thorough in his exams. Takes the time to listen to questions…read moreand explains things so they are easy to understand.

The medical assistant would t even let me see what she wanted me to sign. She said "sign here" and…read morehanded me a little electronic tablet. I asked what I am signing and she said that it is just to let us do the procedure. When pushed more it was a lot more than that. She rolled her eyes at me!!!!!! These people are so rude!! They just want to get you in and out quick. Since I was face down on the table and going to have long needles stuck in me i asked if he could tell me what he was doing (as I was nervous!!) He very rudely replied," I'm doing what I am suppose to be doing!!" Never again. Avoid these people!!!

I was sent to them by my doctor after a car accident. I have whiplash as well as 4 herniated…read morediscs. They were really nice to me but the original seemed like a joke - almost no furniture and it was a long wait. I went to their Ogden location which is only open on Tuesdays. They are located in South Jordan and come to Ogden on Tuesdays. They prescribed 2 medications for me, and said they would be delivered to me that day or by the next day at the latest. Well it's been 8 days and I haven't heard a word from anyone. So I called pain pro 3 times, it took 2 days for them to get back to me. They said yes they had my prescriptions and could not find their delivery guy. So that's nice, they just figured they would ignore me if they can't find the delivery guy? It sounded so unprofessional! Then they wanted my email to send me the prescriptions! What?? I have never in my life has a doctor want to email me a prescription. So at this point I am starting to worry. I explained that my doctor said that pain pro would take care of the prescription and cost, and delivery but they might call it in to a pharmacy if they were having problems. He said he had another patient that was having issues with them getting their prescription as well. (Oh wonderful! ) So I told them what the doctor had told me , that they just needed to get me my medication since they were already 8 days late, and that they should just call it in if they can't seem to find their delivery service. It took several hours but they finally called me back and said it was all taken care of and the medications were ready at my pharmacy. Yay, finally! So I drive to the pharmacy and when I tried to pick it up they wanted to charge me. It was not covered. So i was charged through pain pro and also again at the pharmacy! I said no, it's already covered and pain pro should have given you that information. So I called pain pro AGAIN and they were very rude, she laughed at me and said they have no way to cover it. So I wasted my time, waited around for EIGHT days for my medications, and then was sent on a wild goose chase AND laughed at by the pain pro woman. And now the day is over, I have no medication, a bill to pay for my medications from pain pro, and I now have to go BACK to my doctor and try to get my medications AGAIN! This place is a joke. Not only did they not help me but they made me wait, for over a week and caused me more stressed and more pain! And no medication!! What a waste of time. I will NEVER go there again.

TES if you need a Dr, don't plan on getting in because according to the girl at the front desk, one…read moremust book 3 months ahead. I have a serious need now, and no help or compassion. Whatever happeneded to tthe patient matters or do they just have it set up so you can get refills every 90 days. My chart says I am behind on my annual review. Looking hard as I know how to find a Dr who cares, like Betsy Reese or Dr. Jack

Good luck trying to get an appointment or a call back. No one answers the phone. I've spent hours…read moretrying to get a referral sent in to a different doctor because they sent it to a non practicing doctor. I was trying to give them the benefit of the doubt but it's been all year, same issues. I will switch offices.