Great Experienced Technician Mya…read moreNo pain Competent and clean I actually love coming fir my full face wax as I look do better hairless!

I had a really disappointing experience today. Your website allowed me to book by selecting a…read morespecific time, and I chose the 'anyone can service' option. After checking in at the kiosk, I was notified there was a 0-minute wait time, only to sit there for 20 minutes before someone publicly called out, 'Who's Crystal?' and informed me that I was booked under 'first available' and that there were actually no appointments available. The biggest issue wasn't just the wait, but the lack of professionalism and communication throughout the process. I typically enjoy coming to this establishment and have generally had positive experiences, which is why this interaction was especially frustrating and inconvenient.

Massage was amazing !! I highly recommend Michael . I signed up with membership and I feel it is…read moretotally going to be worth it. Love it here

I was going to cancel my membership due to not having time to go. My therapist today was Bree. she…read morewas wonderful. She knows the true meaning of professionalism, light pressure and made me comfortable. The best ever. Seeing the front desk associate is always important and can set the tone immediately. Katelyn was also wonderful she went over the process of cancelling my membership in detail after a wonderful session I told her not to cancel. She's very welcoming and very nice. Thank you!

Brooke is the best! She has been doing my lashes and brows for about three years and I have…read morenothing but amazing things to say about her. She is so good at eyelashes and I constantly get compliments on mine. I would recommend her to anyone that is thinking about getting their lashes done. On a personal note, she is one of the sweetest people and I enjoy chatting with her when I am there for my appointment.

Brooke is absolutely amazing! She has been doing my lashes for almost three years now! I have never…read morehad to take them off for any reason. I still have all my healthy lashes (I just never want to take them off!) her room is very relaxing, clean and sanitation is clearly most important here! Every product she has ever used on me has been high quality and good for sensitive skin. She's always honest and just genuinely such a kind and sweet person.

All of these 5 stars that say Joyce is amazing are factual…read more This lady improved my life this afternoon. She went WAY above and beyond. She cares. She is interested, and kind. She was informative in all the right ways - no sales pitch. Advice you want and simple, accessible remedies. Lamprobe: if you have a little weird skin irregularity, get Lamprobe! I'm blown away by the immediate results. Healing time is long, but it's fine. The instantaneous improvement is incredible. Joyce is a gem and I am so so happy I booked. Thank you for making me so comfy, listening, taking an active interest in my goals, and making the effort to educate me. The spot is meticulously spotless, temperature and lighting just right. It's faaaarrr NW LV. Looking forward to next time. 10/10 would recommend.

Joyce is wonderful. The treatments are well received and tailored for your skin type. I have seen…read moreher 4 times and have not been disappointed!

I purchased a Groupon for a Brazilian wax. I tried making appointments for July but she was just…read morebooked to the max. I guess everyone needed clean cochies for the summer time haha When I tried making a phone appointment, I received a text message back instructing me to book the appt on Booksy. Ok fast forward to today. I made the appt two weeks ago and I received a text message yesterday to confirm. So I arrive at the address given but I'm not sure which salon it is and which room it was in. I looked on yelp, Groupon and google. No luck. I called the 702 number on file and apparently she's in the process of using another number. I didn't get all the numbers the on the first go so I had to call back to get the rest of the numbers. I had to leave a message and a minute later I received a text saying that she's in Rain salon and she's in room 129. I went inside and Taelyr met me at the door. She thought I was a returning customer so she didn't send me detailed info. No biggie. Her room is spacious, clean and white. She gave me a baby wipe to freshen up and started my wax. She was friendly, down to earth and we talked about a few things. She was sweet and pretty gentle. She even used the tweezers for some stray hairs. I appreciate when that's done bcs they are detailed orientated and I like it when there's no hairs, less work for me to do when I get home.

BEST wax I've ever had!! She is super personable and talks a lot which I love.. no awkward silence…read moreand good conversation! She's close to home so I've found my new girl!

I won a gift certificate and just today I was able to use it. Nikki was welcoming and did a…read morecomplete first client interview. She listened to all my concerns and gave me her plan of strategy to attack those concerns. Each step of the way she told me what she was using, what to expect when the product was on and to let her know if anything was uncomfortable. The facial was so relaxing. The hand treatment with all these amazing oils and hot mittens was like the cherry on top! Great customer service, has great hands, and is very knowledgeable in her craft. Most places I've gone to for facials are one-and-done. I know I will be making future appointments with Serenity Skin, it was that good.

I went to Serenity Skin for a facial and to get my eyelashes died black. Nikki was great. She put…read moreme at ease and I easily relaxed. She explained every step and what products she was using. She did a tremendous job on my eyelashes. My lashes are long but pale. I love not having to wear mascara. I will be back every 5-6 weeks to do my eyelashes and a facial. Nikki was wonderful to chat with and getting to know her better will be fun:) I wouldn't hesitate to give Nikki, Serenity Skin, a chance to impress you!

My first time coming here as a new patient went extremely well thank you to Alex! She was…read moreincredibly kind and attentive, and helped me with a cyst removal right away. I almost went to a different clinic but I'm so glad I chose this one. The removal process was quick and easy. I was a bit nervous but everything went smoothly--she numbed and drained the cyst, and even let me know that I didn't need surgical removal (which I was relieved about lol). I would definitely recommend this clinic to anyone needing a cyst checked or removed. Thank you, Alex, for taking such great care of me!

The Only reason to stop by Vivida is for the great free snacks they have in the waiting room - it's…read morethe only reason i gave 2 Stars instead of the 1-Star service & experiences i had with Vivida. When you need cosmetic work done & you want to be Satisfied - stop by Vivida for some great free snacks & while you're enjoying the snacks, take a load off & sit while you review Other options on Yelp & Google of where to go instead of Vivida for your dermatology needs. From their $50 "consultation fee", which was supposed to be applied to a Service, however it was Not applied to my $800 service/bill. The $800 initial Botox treatment was not only over priced, it was insufficient & i had to return for Another $700 treatment within 2 weeks (i dont know Anyone who has spent $1,500 recently on just Botox) Both visits resulted in a botched injection, causing a dime sized discolored bump that took weeks to subside. Even after botching the initial treatment, there wasn't as much as an apology, let alone discount, when being told i needed the 2nd treatment (which Also resulted in a 2nd discolored, smaller bump) Vivida scheduled another follow-up for me & since i did not want to be charged for any more services & i didnt want to potentially have a 3rd "issue"/bump, i decided not to make it to the follow-up when a work matter came up. Vivida has continued to hound me for a $25 "missed appt" fee, even after messaging them all of this information. I have now Paid their "fee" and will never return again (not even for the snacks)

Loved my first visit! Everyone is so sweet and they do a great job at walking you through…read moreeverything as well as answering any questions! Can't wait to go back

From the moment I walked into spoiled aesthetics I knew I was in the right place. Everyone was very…read morekind and welcoming . Sign in was super easy and I enjoyed the massage chair in the waiting room. I received my very first treatment for laser hair removal and I am impressed. Completely painless , quick, overall such a great experience. I would highly recommend coming to check this place out!