They have the newest equipment they are good on pricing, quality work and friendly. We needed our…read moreair conditioner fixed in an Expedition and they had the equipment to do it. Dealership is off the chart for repairs

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

I brought my truck to Sandalwood Automotive to have the U-joints and CV axles replaced. I…read moreexplicitly told them not to use the CV axles I had previously purchased because I had already tried installing them and confirmed they were the incorrect fit. They quoted me for new axles and it was more than I could afford, so I told them to just replace just the U-joints. The shop then decided to just use the CV axles I had already told them don't work instead of just replacing the U-joints. They assured me their mechanic performed an alignment and test drive to confirm proper fitment. They were wrong and there's no way they did an actual test drive. Within 4 miles of leaving the shop during Friday evening rush-hour, the axles started severely grinding and nearly locked up in 4-lane traffic. This created a severe safety hazard, leaving me stranded and requiring an immediate tow back to the shop. Because I was in the middle of moving with only one vehicle and needed transportation for military drill in Tampa that weekend, I had no choice but to secure a rental vehicle immediately. Since the shop closed at 5:00 PM on Friday and was closed all weekend, getting a rental through them at the moment of the breakdown was physically impossible. When I contacted them Monday morning, they acknowledged the mistake, stated the repair would be redone, and informed me they were contacting the General Manager regarding rental reimbursement. The fix took four days, requiring me to keep the rental from Friday through Thursday. When I called for an update after picking up the truck, Jessica informed me that Sandalwood Automotive was denying the rental reimbursement entirely because the rental "wasn't arranged through them"--an option they never offered on Monday, nor was it even possible when their work failed on Friday evening. While the second repair job eventually resolved the axle issue, Sandalwood Automotive's failure to listen to customer instructions put my safety at risk on the road and left me nearly $500 out of pocket for a rental vehicle necessitated entirely by their error. Their refusal to make this right demonstrates a complete lack of accountability for customer safety and service quality.

Tony and his team were great, fixing the fuel pump on our Z71 timely and for a reasonable price…read more Highly recommend auto repair shop. Feels great to also support a reputable local business.

John was honestly a godsend and a great referral for me. He did my timing chain as a side job out…read moreof the shop where he works his main job, and I genuinely appreciate both him and the shop for allowing that to happen. Every interaction I had with the other personnel there was also pleasant and respectful, and I would absolutely come back. From the beginning, John's communication, transparency, honesty, and respect went a long way with me. What really sealed the deal was when he offered to let me stay at his home while he worked on my truck because I lived about four hours away. Nobody had to do something like that, and it spoke volumes to me about his character and the kind of person he is. Most importantly, the timing job itself has been great. I've now put roughly 2,000 miles on my truck since the repair and changed the oil twice. There is no timing-related ticking, and she's running beautifully. John also spent additional time troubleshooting a charging-system issue that came up after everything was put back together, which I really appreciated. He also replaced my master window module, which has been working perfectly. My only disappointment came from some of the additional work. While he had the truck, John recommended replacing the belt tensioner and engine mounts. I trusted his judgment and told him to go ahead. My original quote was around $1,100, and I ultimately paid approximately $2,100. I didn't mind paying more because I wanted the truck fixed correctly and assumed the additional parts being installed were OEM or comparable high-quality parts. Unfortunately, the replacement belt tensioner failed shortly afterward and caused my nearly new serpentine belt to shred. The engine mounts were also not installed and were instead given to me. After what happened with the tensioner, I'm hesitant to install those mounts because I don't know their quality or how long they'll last. I reached out to John afterward to let him know what happened with the tensioner but unfortunately never received a response. That was probably my biggest disappointment. I wasn't looking to argue, bicker, or demand money back. I simply would have appreciated some accountability--even something as simple as, "That's on me, bring it back and I'll take care of it," or offering to work something out the next time I needed service. That being said, I want to be fair because the major repair I originally brought my truck to John for was done well. After 2,000 miles, my truck is running reliably again, and I'm very happy with the timing work. I trust John's mechanical ability and appreciate what he did for me, especially accommodating me despite the distance I traveled. I also appreciate the shop allowing him to do the work there, and everyone else I interacted with treated me well. I would absolutely return in the future. I plan on keeping this truck in my family for as long as I reasonably can, and if another major repair eventually comes up, I genuinely hope John is still around because I would consider bringing her back to him. Overall, I'm grateful to John for getting my truck back on the road and dependable again. I just wish there had been better follow-up and accountability regarding the failed tensioner and the additional parts.

My MD nephew's car needed service to fix an AC fan's blower motor. He called JJ's just before…read moreclosing and was given an appt first thing today. They diagnosed what was wrong and gave a fair estimate -- most importantly, they said it would be done today so he and his GF to continue on to Orlando. They completed the service, found they didn't need another part which was calculated in the estimate (a $250 savings), replaced the battery in his key fob, etc. He appreciated talking to the owners and their waiting room as well. As he put it, they were a "blessing" especially being from OOT.

Went for an oil change, 8/12/ 26. I asked them if they top off the fluids they said yes! I knew I…read moreneeded tires, and rejected the price asked with front end alignment over $1,500. After I came home, I got a text that my front lower bushings were ripped. I was never shown that while I was there. I called and asked why was I not told when I was there? and what is the price to replace? I was told over 1,600. when I was searching on line (replacing front bushings,) it said: JJ auto service charges $500 to $700. I took my car to another mechanic that had very good reputation. He looked under my car and said: there is nothing wrong with your front Bushing. I did not trust JJ auto service, I checked if my liquids were toped off, there was hardly any antifreeze, I went and got a gallon and filled it myself. I asked the mechanic to please change my oil, I do not trust what they put in my car, the filter that came out was very dirty and black! They lost my business, there is no way in two weeks the filter would have been that dirty!

Stranded with car trouble in Jacksonville Fl. on a Saturday morning…read more I checked my phone for repair shops open on a Saturday and found G & H Tires and Service. Even though they were busy, they got me in that morning, took care of the problem and I easily made it the 350 miles back to Myrtle Beach S.C. Nice people too!!

We have been gto this place for years. Very trustworthy and thoughtful service. We have had all…read moreour cars worked on here.

We brought our diesel cutaway in to be inspected after some maintenance issues with the brakes and…read morehad Bill inspect it. He explained how they were busy, but he understood we were in a time crunch while traveling across the country, so he took a look at it. Bill was super friendly and professional! He loved talking about travel with us and it helped him understand our sense of urgency. After a couple hours we came back and he had an update for us with a quote and the parts needed. He assured us we would be safe to drive to our next destination without getting the work done. He gave us copies of the diagnostic tests, the quote, and even walked us out and showed exactly how to explain it to a mechanic in the future to fix it so we are empowered with knowledge to save the next mechanic from troubleshooting it ahead of time. We can't say enough great things about Bill! I'd recommend anyone to check out East Coast Auto Care for any work on their cars! BILL IS THE BEST

Great customer service , same day repair , stands behinds warranty, reasonable labor ratesread more

John and John at John's Automotive are wonderful people…read more Last Friday after work, my car would not crank. When you turn your ignition switch half way and wait for the fuel pump to engage. This was not happening for me, so I knew it was the fuel pump. After two hours the two truck came to my rescue in the cold and darkness. I brought the car to my home. Then on Monday, I called John's and asked if they could fix my car. I had several friends recommend them. I am so happy that I went there. They have a new customer for life! Pros: Very fair prices on parts and R&R. Nice and trustworthy Owners and Mechanics. Cons:very limited parking space. I let them know when the tow truck was in the way. They made sure he had a good spot to park my car. Recommend? Hell Yes!!!

Definitely recommend John's! Needed someone to look at my daughter's car after Autozone said her…read morealternator was bad.. brought to John's since it is convenient located close to JU. John's staff were polite and so honest, they squeezed her car in even though they were clearly very busy. Assured me there was nothing wrong with the alternator and charged a very low amount for the diagnostic. Will definitely be using John's again in the future!

Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Requested brakes replaced and rotors replaced on 2004 Toyota Rav 4 . Assumed they needed done…read morebecause our records show last time front brakes were replaced was in 2011 and rear in 2013 and since then 130thousand miles driven. At the end of the day we paid 174 for a complete brake flush and were told we still had 50 percent pads left front and back and only one pair of rotors would need replaced if brakes were to be done at a later time. Very honest and good quality repair. Left shop with brakes engaging much better now with fluid exchange. Highly recommend and we will be using this business in the future for both our Toyota vehicles

So incredible, highly recommend! Showed up last minute without an appointment for a small fix,…read moreLance was able to squeeze me in and was so friendly and informative throughout the process. Excellent communication and speedy service. Couldn't recommend enough.

If you live in the Jacksonville area, please give Maxi Auto Repair in Hodges your business…read more This is a review for work that they did NOT perform on my car. I was in town for one day, and I needed some work done. I took it to Maxi because of their high rating. When I described my problem and the mechanic took a look, he couldn't guarantee same-day service. He suggested that, for what I needed, I would be more likely to get same-day service at another shop just down the road. You simply cannot put a price on that kind of integrity. Unfortunately, it is very unlikely that I would ever need auto service in Hodges again. So please do me a favor and give Maxi's some business. If your experience is anything like mine, you will not be disappointed!

In my opinion I wouldn't let this shop work on my car or anything. They failed to resolve my…read moreproblem and went off on a wild tangent replacing the wrong part. And charged $1,000 approximately over what they paid for it. My car broke down on the way home.