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    Advanced Public Adjusting

    3.9 (7 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Advanced Public Adjusting

    Homeowner or property

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    Palm Trinity Insurance - Brian Kong - President

    Palm Trinity Insurance

    (9 reviews)

    Ron Ng with Palm Trinity has been my agent for my Apartment buildings for 7 years. He is absolutely…read morethe best. I will never use anyone else. Ive had two claims over the years and he stepped up to the plate and gave me great service. He also makes sure that I get the best pricing from my carrier. I recently purchased a new property and he got me a policy that saved me a lot of money. I cant recommend him highly enough!!

    If you are looking for homeowners insurance, do NOT use Palm Trinity. They are incompetent and…read moreincredibly unprofessional. In short: -- Unorganized: Though I had been with Palm Trinity for several years, each year I renewed, everyone was still confused about how my previous insurance was paid. Last year, they almost processed payment through my ACH and not through my lender like they were supposed to. -- No customer service & account management: I always had 4 different people at Palm Trinity reach out to me during a renewal period, and it felt like no one was speaking to each other because they all kept asking me the same thing. There was 1 representative who seemed competent and had knowledge about my account - but I had to call her several times and leave multiple voicemails to even get a hold of her. -- Palm Trinity let my insurance lapse even though I signed all the paperwork on time and was assured that everything was in order. A month after I signed the paperwork at Palm Trinity for new homeowners insurance, my mortgage company let me know that my insurance lapsed. Meaning, Palm Trinity dropped the ball and didn't submit my paperwork properly.

    Advanced Public Adjusting - homeinsurance - Updated May 2026

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