Been working with Jorge and his team for almost 5 years and decided I need to call out another…read moreexperience of fantastic customer service. I am a seller and I had a client who had a very short time frame to get everything done before having to go bank to China. Jorge made himself available to me and helped with many of the details to help us get everything done on time and the client back home on time. Thanks to the whole team. They are awesome!!!

I want to share my experience with Jorge Gutierrez from USA National Title, not as a client, but as…read moresomeone who found themselves needing help and got lucky. I had a pile of documents about my property and, honestly, I had no clue what to do with them. I'd just turned eighteen, so everything felt new and pretty overwhelming. When I reached out to Jorge, I didn't expect much, but right away, he made me feel comfortable. He patiently explained everything, went over each document, and made sure it all made sense to me. What stood out wasn't just how clear he was, but how much he listened. Even though I wasn't officially his client, he treated me with real care and respect. You could tell he genuinely wanted to help, no matter who you were. We really need more people like Jorge these days. People who'll slow down, pay attention, and actually help you out. He made a big impact on me, and I hope I get the chance to pay that forward to someone else. Thanks, Jorge, for stepping up when I needed it. You made a tough situation easier, and I won't forget it.

It's a year since Alicia and Kristine found me and my dog this apartment. So grateful. Finally…read morewriting a review. 1 They showed me a dozen apartments on one day. All were really nice, within my price range and in my desired location; I actually liked most of them! Even this part would have been impossible without them: I mean, most places don't even take dogs. 2 Even if I could have done it, it would have been a full-time, heart-breaking job for a month. The coordination work Kristine did alone was worth it, and she helped me persevere as places appeared and disappeared frustratingly within hours. 3 I would never have recognized the deal-breakers Kristine did. She never pushed or nudged, but she saw things I just missed. Signs of an unrepaired leak; a cracked window. 4 The landlord was a real stickler, demanding an unusual amount of paperwork from me. Kristine was super supportive as I gathered and sent and re-sent everything, and waited. A year later, there have been only pleasant surprises. Nothing triggers my allergies. My neighbors are awesome. It's a great building. This also is something Kristine predicted on the basis of little things she observed when we visited. And it means she was listening to me, and really knows the city and its neighborhoods. Another thing: back last year I called another rental broker before I settled on San Francisco Relocate, and they turned me down, saying what I was looking for couldn't be done. I respect that, but ... they were wrong.

I recently relocated from Honolulu to San Francisco & decided to use a relocation agent although I…read morepreviously lived in San Francisco due to the high competitive rental market. I found SF Relocate through Yelp and read the positive reviews & recently met another busy professional who used them to relocate from Honolulu too, and he shared his positive experience. I sent them a message via Yelp advising of my relocation date & apartment needs & received a quick reply. I chose to view the apartments on the first Saturday after my arrival & focused in the northeast quadrant of SF (Pacific Heights, Cow Hollow, Marina Districts) as I work early hours in the financial district & I needed a quiet, safe apartment with parking. Additional preferences were hardwood floors & gas stove. My agent was Charity, who is super awesome, has great energy & enthusiasm & personality. We saw about 12 apartments all day in both my preferred areas & a few beyond (about 8 hours in total). Several apartments matched my needs in my preferred location but one beautiful apartment in a Mediterranean building stood out with 3 walk in closets & parking, facing the back garden (nice & quiet), gas stove & hardwood floors. Charity contacted the agent expressing my interest & to arrange for an application. I got the beautiful apartment that I wanted & am happily living in it & enjoying the Marina District with convenient & eateries shops nearby. I would recommend SF Relocate to anyone who doesn't want to deal with hunting & pecking for an apartment, combing through listings especially fake postings & understands the cost of convenience & expertise.

I get it - the parking is bad...like really bad...but that shouldn't mean you knock it down 3-4…read morestars! All the apartments will look different because the landlords can change the floors, walls, etc. My apartment has wood floors, updated kitchen, and we like it a lot. It's quiet and while the parking is a hassle, we found a flow that works for us. We never use the community house for the pool or workout so I don't know how that is to be honest. Laundry is fine - I've never had an issue with not having a system to wash or dry. Overall, a quiet neighborhood near all the commercial shops you can think of (Target, Bed Bath and Beyond, Starbucks, Panera Bread, Old Navy, Nordstroms Rack etc. etc. etc.) We're looking forward to moving back to SF but for this year, we've enjoyed living here at Crown Colony. If you're looking for a place, don't judge off the first apartment or condo you see for the complex. As I mentioned, they can differ greatly. some landlords take care of their unit (like mine) and it seems some don't from the other reviews.

People have asked for security cameras at Crown Colony. Unfortunately, they are too expensive to…read morehave and may cause great dues increases. So, please, count on the security guard to check around.

We recently purchased a house and the seller used this office for escrow. We closed and recorded…read moreon the intended day, but there was a distinct lack of communication and repeat issues. Prior to closing we requested a copy of the draft deed, which contained both misspellings in our name and misstated how we intended to take title. We immediately sent Chicago Title our corrections that same day, Tuesday. The mobile notary arrived Friday morning and the documentation provided had the same uncorrected errors. Not a showstopper, but annoying. We did not get an estimated final settlement statement from Chicago Title until that same Friday morning, when we signed our documents. We then immediately called our banks to initiate the wires (about 8:45 am Pacific time). We acted as soon as we could based on when Chicago Title provided information, which seemed to be enough time for a Monday recording. However, we proceeded to receive several emails over the course of Friday afternoon informing us that they had not received our second (smaller) wire. We provided Chicago Title the information we had, and asked them to confirm when they received our second (and final wire), which they did not do. Nor did they tell us that our lender needed to provide additional interest over the weekend, or why. On Monday we were informed the funds were released and the documents sent for recording. We requested to be made aware of when the documents were recorded so we knew when we could get the keys. No response. Our agent had to text Chicago Title inquiring if the deed and deed of trust were recorded so we could take possession. After recording we requested a copy of our grant deed, deed of trust, and the actual final settlement. We initially only received our deed of trust. We had to follow up to get our grant deed and again to get our final settlement as buyers. They did, however, send us the sellers' final settlement for some unknown reason. The seller chose this escrow company and maybe they have had better experiences in the past. For us as the buyers, this office was a black hole of information. At no point did we know where we were in the process despite frequent requests for updates. The only time we got proactive communication was when the escrow office wanted updates on a wire. Once they presumably received the wire, Chicago Title went back to radio silent. Would not be our first choice in the future.

Be super cautious -- my case is a basic re-fi gone wrong. Chicago Title did not keep their promises…read moreregarding my title and the county. Getting them to address their error has been painful and frustrating. There are other title companies out there.

I have worked with Woodlake for the past four years, and they have always been consistently…read morewonderful to work with. Kari and Joseph are responsive, communicative, resourceful, and have a wealth of knowledge and experience. Their work is detailed and well-documented, which makes my own accounting super easy to keep track of. Most importantly, how they stay up-to-date on their knowledge of California landlord laws, and make sure to let me know of anything important that comes up. They also go above and beyond. They let me know when things need fixing, and get things taken care of quickly. They have a trustworthy crew of cleanup and maintenance people that come and take care of property management - I have never had any issue with the work their team has done. What I am grateful for, in particular, is they actively consult with me on key decisions - especially during tough rental times (such as during COVID). Property managers are definitely not all the same - this team is fantastic.

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

I've been a customer with Cal Agents for two years, going on three now, and overall I've been happy…read morewith their service. Maria, my property management coordinator, is attentive, communicative, and helped make my recent lease renewal process smooth and seamless. I've found the team responsive, organized, and generally on top of things

I will delete this review as soon as they give my deposit back. The manager of the property CLEARLY…read moretold me that I could leave with a 2 weeks notice. However, the lease did say that I needed to give a 30 day notice; however, the manager miscommunicated this to me. The reason I am complaining is because the manager is clearly the employee of Richard J Bocci Realty and you guys are not taking responsibility for your employee. He told me in front of people to pay 2 weeks worth of rent and that's what I did. The property, however, charged me for a month and deducted that from my deposit. Here are why I should get the check back. I have evidence in text messages and from people who heard the manager tell me that I could leave in 2 weeks. Also, I lived here for 2.5 years and have NEVER paid a rent amount less than the actual rent. When I paid 2 weeks worth of rent, they NEVER notified me. I also returned MY KEYS when I moved out. Why didn't they contact me then to ask me why I am moving out so early? The manager clearly knew I was moving out but he is currently lying to the realty that he never told me to move out in 2 weeks. If you are Richard J. Bocci, please contact me using Yelp. I am currently in the process of talking to Nick Bocci but he is not trying to help at all. If this does not get erased, DO NOT LIVE HERE. They try to scam and take your deposit.

ZERO STARS. Where the hell do I start with this company. First of all if anyone is going to live in…read more449 E street #3, BEWARE. My parents moved into this property a couple years ago and recently moved out. The only thing that kept them there is the location and the friendly neighbors. The owner of the building comes around and looks through windows and into your unit, which scared the hell out of me and my mom one day and we caught him looking into the living room window and looking in the stuff in the back yard, he probably digs through our garbage as well. That is very unacceptable PERIOD. By law you must give the tenant 24 hours notice to come to the unit. This exact property is an ant farm, there isn't a garbage disposal and there is MOLD. Deposit - Bocci robs people for their deposit. They will charge anything and everything they can even if you paid for it to get done already. For the backyard to be cleaned will cost you $30 bucks a month, Bocci will charge you $350 out of your deposit to get it cleaned after you move out. SERIOUSLY!!! Straight up robbed my parents. They were never late on rent or barely complained, but the owner of the building complains about anything and everything. We got the place cleaned professionally and even painted but they ended up charging for painting and cleaning again. Out of $1,700 we only got $800 bucks back. BEWARE SERIOUSLY THEY ARE A BUNCH OF CROOKS.

Our family hired Bruno Baldini Realty and his team early 2018 to sell a family home in Mission…read moreTerrace. We interviewed multiple realtors and Bruno was clearly the man for the job. He was a sounding board for what we needed to do to make the best presentation of the property, and was always available to answer our questions throughout the sale process. His staging sub-consultant did an outstanding job, and his other recommended fixit subs did outstanding work. Prior to market showing, Bruno gave us options and his best opinion of what to do and not to do which translated to the best return on our fix up budget. He told us what to expect during the first two weeks of time "on the market," and predicted response from prospective buyers. Bruno was spot on with his forecast of multiple strong offers as we received 12 no contingency bids. When a few hiccups occurred at the final walkthrough two days before closing, Bruno's stable of reliable subs immediately showed up to make final repairs and install a new water heater that had ceased to function. In summary, Bruno "orchestrated" the marketing strategy and sale as a fine professional. He knows when to offer advice and skillfully move a sale to the finish line. I would definitely hire Baldini Realty again.

Bruno Baldini did a wonderful job selling our home in the Excelsior District, and it was $302,000…read moreover the asking price. Bruno is kind, thoughtful, intelligent, organized, and a real expert in his field. He returns emails and phone calls, answers questions, make suggestions, and could not be more professional. Of course, with no hesitation, I highly recommend him. He is the best in the business, and the staging he did only increased the value of our home. I would choose him over and over again. AND, he has a great sense of humor!

I've had the pleasure of working with Jennifer Hamamura at J. Wavro & Associates on both the…read morerental/property management side as well as in real estate transactions, and she never ceases to amaze me. Jennifer's follow-through is exceptional. She is incredibly responsive, communicative, knowledgeable, and always stays on top of every detail from beginning to end. You can truly tell that she cares about her clients and takes pride in making sure things are handled correctly and efficiently. Having worked with many professionals in this industry, I can confidently say Jennifer is hands down one of the best at what she does. Her professionalism, knowledge, and dedication truly set her apart. Anyone who has the opportunity to work with Jennifer is incredibly lucky to have her in their corner. I cannot recommend her highly enough!

I wish I could have as many positive reviews as everybody else... But I've never been able to…read moreactually get in touch with anybody at this company. Feeling ignored, disappointed, and like I'll never be able to rent from these folks ...

I was in the process of applying for some government assistance to help me pay my rent. One thing…read moreI had to do was get a rental form filled out and signed by Kenny Realty. So I gave them a call, made sure to speak with Caryn Kenny on the phone, and a few days later I emailed her the form. I received the form back from her by email the next day, filled out and signed. And this was the second time in the last few years that Caryn helped me with this form. I am very thankful for the help and the speed at which it was done.

As a property manager, these guys are THE worst. Ethically…read morethey violated several CA real estate laws which I will make actionable. 1. Taking 2 months to get paid from tenant. Money in the trust 2. Books are cooked to reflect payment from tenant where this didn't happen for months. 3. Repair jobs dispatched charging me monthly costs without any details or understanding of what was done. This happened month after month. When I communicate with tenant, they claim they never asked for these repairs 4. Aggressive tone and insult from Caryn Kenny (owner of Kenny Realty) flipping the script and blaming me for not enabling their repair partners to do the repair. I simply asked for any detail and wanting to look at alternatives. 5. Fire alarms given to Evan and never installed. When asked they don't even respond. 6. Not following CA laws, rental agreement late fees not in alignment with laws. I accepted Caryn Kenny threats of termination of client / property management after 1 year of abuse without understanding or trying to bridge this huge gap. This is not a way to treat your client, using bullying tactics and complete deaf ear approach.