1. Advanced Personal Care Home

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Houston, TX

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Advanced Personal Care Home

1.0 (1 review)
Closed • 9:00 am - 7:00 pm

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5 years ago

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Colonial Oaks Senior Living at Katy

Colonial Oaks Senior Living at Katy

4.0(4 reviews)
3.8 mi

The Asian Roach infestation currently is an issue. Somebody will come out to spray sometime, they…read morewon't be wearing a mask as no policy to keep residents safe is in place. Frontier Management took over in January 2022, now residents are fed sandwiches, and mystery mash. No appetizing meals as before the takeover, no chicken, salmon, beef, no real meat, not even McDonald-like chicken tenders. Sandwich comes with cheap deli meat, no tomato, no lettuce, mayo only. No nutritional food pyramid for seniors is evident. Guests are not allowed to eat in the dining room with their LO. Ex Dir stated she knew the food was bad, and not nutritional, but it was a supply chain issue. She offered no solutions. Hopefully change for the better will occur soon. Am supplementing healthy meals as well as HEB deliveries. No covid testing done on residents after they are quarantined. Very few guidelines via the State of Texas are enforced like those for a nursing home. New management brought in new staff. Sadly it is lacking a healthy actively engaging environment and cleanliness.

The selling staff that we have met so far are friendly, respectful, caring and kind and the entire…read morestaff seem to really care about the residents. Very impressed with the service. The rooms are great. They offered around the clock personal assistance, amenities, and activities. Such a wonderful place for the elderly that require care in a nursing home. Great and safe place, I highly recommend it.

The Abbey at Westminster Plaza - Dining Room

The Abbey at Westminster Plaza

3.9(28 reviews)
8.3 mi•Westchase

When you are searching for an assisted living or memory care location for your loved one, trust me…read moreNOT ALL are the same and sadly many will promise things they cannot and do not deliver! We are so lucky to have found The Abbey at Westminster Place. While some may say it is too pricy or only consider price when looking that the care is all the same. THAT IS SO FAR FROM WHAT I HAVE EXPERIENCED PREVIOUSLY!!! The Abbey is worth every penny! So far, I visit my father with a smile each day rather than worrying what "problem" or lack of care I would discover. The Abbey follows follow protocols, are professional and compassionate, are willing to work with family members to address requests or concerns, have safety procedures in place to ensure your loved ones safety, kind staff who truly enjoy working there (that is hard to find), and most of all acknowledges when the ball was dropped and willing to make changes when necessary. Tameka (Wellness Director) truly listens to your concerns and requests and creates a care plan to best assist your loved one. If you a concern, she is quick to investigate and get back to you. Rukayat (AL Director) is truly compassionate and is so kind during her assessment of your loved one. While she needs to do an assessment to recommend the best fit for your loved one, she does NOT demoralize your loved one! Jill and Norma (Activities Directors) put together a wonderful calendar of events that my father truly enjoys! Raquel (Move In Coordinator) assisted me throughout the move in process and followed through after to make sure everything needed was completed. Ashley (front desk receptionist) allows greets me with a smile and ready to answer my questions and get me answers as I learn the ropes. No place is perfect but The Abbey checks so many boxes which were not provided at our previous location. Most of all, both my father and I enjoy just being part of this community! The level of activities and healthy yummy food here at The Abbey is amazing!!! Each activity I have been to, I see the staff engaging with the residents and the staff leading the activity excited to be there and offer this for the residents! My dad's bubbly spirit has returned after moving to The Abbey! The care staff whom I have seen are ready to help you and point you in the right direction if they cannot. They truly enjoy their job and helping their residents! The administration attend many events and know the residents. The are professional and polite. Sadly many assisted living and memory care facilities take advantage of the elderly who are the most vulnerable and silence their voice or twist events and then blame on the residents lack of memory! Remember most of all, no location is perfect but what I have seen in these past weeks, The Abbey at Westminster Place is BY FAR superior and I look forward to attending the activities which truly occur when they are stated and well attended. The residents I have met so far at The Abbey, greet me with a smile and often ask me to join them or sit down and chat with them. They truly look happy. If you are need for an independent, assisted living or memory care facility, please consider contacting The Abbey at Westminster Place. Renee will be happy to give you a tour and answer your questions.

Making the decision to leave your home and go to somewhere that has the environment and amenities…read moreyou need is no small thing. Selecting The Abbey at Westminster in Houston was a wonderful choice for me. Although you may not be in this area, look at the description of this place for comparison wherever u are. There are several layouts here. I chose one bedroom with 1 & 1/2 baths. Closet is huge. Living area while not what I used to have is lovely and ample. Food that is always an issue is wonderful. There are choices for all meals, substitutions are available, special dietary needs are accommodated and Chef will work with anyone. T he only drawback is that you are likely to gain a bit of weight mostly because the desserts are fantastic. One of the things that mattered to me was how to maintain my physical shape at my age. The exercise choices are unbelievable and will suit whatever you need. There is also Hydrotherapy included in the monthly rent. It's rare to have it and helps me so much. You will have to look up what it is. The moving in process has been as good as it can be. Staff have been so accommodating in this very difficult process. Also, must mention that the other residents here have been kind and welcoming. They all seem to relate to how hard it is to make such an enormous change in these later years. Good luck to whoever is reading this. Life can still be good!

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The Abbey at Westminster Plaza - Apartment

Apartment

The Abbey at Westminster Plaza - Fitness Center

Fitness Center

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Tarrytowne Estates - Tarrytowne Estates

Tarrytowne Estates

3.7(3 reviews)
6.4 mi•West Oaks

My family had a need to quickly place our Mom in an independent facility following several health…read moreemergencies. I looked on yelp and other review sites and chose three to look at. Tarrytowne was the second location I looked at and when I walked in the front door, I knew this was it. I call it a cruise ship on land. Beautiful dining hall, well kept grounds, wonderful apartments that are cleaned once a week and paper products are included, along with utilities, and if you want, basic cable! I felt obligated to visit the third location. I checked in for my appointment and took a 10 minute tour and thanked the representative for their time. I immediately went back to Tarrytowne and got the paperwork rolling! We made the deal with my mom to give Tarrytowne a try for 6 months and after that if she wanted to move back to her home of 30 years she could, albeit with modifications. After 3 months she made the decision to sell her home and stay at Tarrytowne. We have all been ecstatic. I just made another visit following Harvey to help my mom clear out her home. I miss the folks there already! The staff pulls triple duty with smiles and understanding. I thank you all!

"Manager" Charlotte used her authority to seek a personal agenda against a resident who was in the…read moreprocess of moving out. During that move, the resident had a stroke and was hospitalized. As the family we have been trying to coordinate with multiple facilities and get care for our loved one. Today we attempted to begin moving the stuff from her apartment (and cannot find the keys to our loved one's vehicle). Charlotte has told us that we have to move the stuff out by 4/22 and wanted her final payment. FURHTER, Charlotte had been allowing a person WHO IS NOT RELATED TO OUR FAMILY to move possessions out of our loved one's apartment WITHOUT OUR PERMISSION. Upon our arrival today Charlotte called the police on us and refused to allow us to finish the move (which was on her timeline) and said that we cannot move the property without a signed Power of Attorney. AGAIN, Charlotte has been allowing an unrelated person to gain access and take items out of our loved one's apartment but will not allow LISTED FAMILY to access said apartment to finish moving our loved one's belongings. She also cursed us out and told us that another family member that he should have visited more- that family member lives out of state. She is unprofessional. The staff is unprofessional. Our loved one wanted to move out BECAUSE she said Charlotte was stealing from us. I have also reported them for elderly abuse.

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Tarrytowne Estates - Our beautiful grounds

Our beautiful grounds

Tarrytowne Estates
Tarrytowne Estates

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The Reserve at Katy - Logo

The Reserve at Katy

3.0(2 reviews)
3.8 mi

WOW! What a stunning community!…read more The Reserve at Katy is under new management, and the transformation has truly exceeded my expectations. From the moment you walk in, you can see the care and attention that's gone into creating a beautiful, welcoming place to call home. The staff is kind, attentive, and genuinely cares about the residents. Speaking of the residents--they're incredible! Together, they create a warm, friendly atmosphere that makes The Reserve at Katy feel less like a senior living community and more like a family. If you're looking for Assisted Living or Memory Care for a loved one, I highly encourage you to stop by and experience the new Reserve for yourself. You'll quickly see why we're proud to call it Home.

As a former employee I do not recommend this place for your family member. I am only speaking of…read moreovernight care. They do the bare minimum. When someone is changed the diaper/depend is thrown on the floor so whatever is in it has now contaminated the floor. They do not change residents till the morning which means people sit in their urine and feces till 5am at this point the entire bed is soaked and not only is it NOT changed but bed pads are laid over it for the next shift to deal with. This place is INFESTED with roaches. You visit your family after 10pm walk into the room without turning the light on you will see. Even if they did have someone come out and spray I'm afraid this place is way past that point of return. THIS is why I quit because of the roach infestation. This place is beautiful it needs a lot of work employee wise. How can you take care of anyone showing up to work at 6am smelling like a pound of marijuana. Employees need to be drug tested here.

Advanced Personal Care Home - assistedliving - Updated October 2026

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