Had an appointment today for a consult as I was sent by my primary dentist.
Had questions about the amount of information and the type they were requiring on their forms so called them the day before. Office staff person was argumentative, constantly interrupting me, didn't listen to my concerns or clarify reasons why certain information was needed - like, why do you need both me and my wife's SSN? It was just a terrible experience trying to get simple answers to simple questions. Went to the appointment anyway. First person at the desk was kind enough, but didn't take long before the person I'd spoken to on the phone inserted herself into the conversation, took charge and immediately went into the same act of interrupting, being rude and difficult to deal with. Needless to say, the dentist office didn't get my business. I left and drove over to my dentist to complain about the situation and get a referral to someone else. I really don't care whether these people are good dentists. There are a lot of good dentists capable of giving a second opinion on something. But if you shouldn't have to put up with being treated rudely to get it. These folks lost my business before I ever sat in a chair. read more