I set an appointment to have a root canal done and verbally requested a pre-authorization to be…read moredone and I even sent in an initial down deposit of 80% in good faith. One day before the procedure, I was told there would be a balance due of $130.00 and that was paid. One month later I received a residual bill in the mail for $100.00 and after I spoke with the insurance company I was informed that they never submitted the pre-authorization request. They never took that extra step for me the customer as I requested, I was told by Advanced, that they're not required. I will absolutely never use this team ever again.

I had a root canal done by Dr.Chasen today. Great experience he's very thorough and I like the way…read morehe explained everything. He made me feel more comfortable in an uncomfortable situation. I would definitely go back to him if I need another root canal.

I was referred to Dr. King by my dentist for a root canal. The office staff called me right away…read moreand set up a next day appointment, they even called and had me come in a little earlier (which was great) Dr. King was gentle and kind throughout the process, he explained everything as or before he was doing it. The staff was great, from the front desk to the assistants. I could not be happier.

Dr. King is highly skilled, thorough, and kind. He successfully treated my tooth which needed a…read moreroot canal. It was a complex molar and also a broken tooth. I was nervous about the procedure but it was pain free. He also fit me into his busy schedule as an emergency. The tooth is saved and the pain is gone. I highly recommend him. He is the best.

I had a great experience with Dr. Michalak. What a relief to change to him after going to a dentist…read morewho saw dollars signs every time I opened my mouth!! He is down to earth, honest and knowledgeable. I broke a piece of tooth off and they got me in the next day. You won't be sorry to go to this office.

I have had Dr. Michalak as my dentist for several years. From Linda in reception to the hygienists…read moreand assistant everyone has always been friendly and knowledgeable. It is a small office, which I like, so I feel very comfortable. Dr. Michalak is super. He treats his patients with kindness and concern

My wife and I have recently switched over to this dental practice. The experience has exceeded…read moreexpectations. Dr O'Brien and his entire staff have been exceptional. Highest quality dental care, easy and convenient access/parking, very clean atmosphere - Highest recommendation is given! C/M Skak

**DENTAL IMPLANTS FELL OUT WITHIN DAYS - Extremely Disappointed**…read more I had a terrible experience with New Haven Dental Group in Hamden. I had two dental implants placed last August, but they fell out within days. I reached out to the office immediately, only to be informed that the doctor was on vacation in Italy and that I would have to wait until his return. When I requested to see another doctor, I was told I would have to wait two weeks for the original doctor to come back. Despite making several requests to be seen sooner, I was repeatedly told that I had to wait. During this two-week period, I suffered without care, and it felt like my well-being didn't matter to them. I endured over two weeks of discomfort, including bleeding and aching gums. Eventually, after escalating my concerns to their parent company, 42 North Dental, I received a refund four months later.

I truly appreciate the attention to detail and the high level of professionalism. If you're looking…read morefor a dentist who is knowledgeable, compassionate, and dedicated to their patients, I highly recommend this practice. Thank you for such a positive experience!

Amazing, got me in last second with Excruciating pain and fixed it on the spot, have very sensitive…read moreteeth and they made sure i was 100% comfortable through the whole procedure. Very nice and clean office with super friendly staff. Will not be going anywhere else from now on.

My first call was welcoming and I was able to access an appointment without my paperwork being…read morecompleted. The off ice is close to the parkway and it has ample parking. The office staff and Dr. Solomon explained every step and orally as well as written instructions were provided. I highly recommend this practice.

I brought my first child there for a procedure which went well. The post anesthesia care was a…read moredifferent story. They were clearly busy and in a rush to get my child out. He was still heavily medicated and tripped and stumbled his way out. I had to find a wheel chair on my own from the Yale office to get my sedated child safely to the car. Against my better judgement we took our youngest there too. I fully recognize that even using best practices there can be unwanted outcomes. When I expressed my concerns first to the nurse than the doctor that my child was reporting pain and was pounding on the arm rest to get them to stop or to acknowledge them and he was shushed and told to stop moving. Certainly there are limits to medication dosages and sometimes pain can happen. That is not the problem. Its the hubris and arrogance coupled with the gaslighting from staff. The reluctance to admit a complications. That is the problem. The doctor was better about it and had a reasonable explanation for every concern though was not apologetic/sympathetic that there were compications. The nurse was the real offender. Starting by saying my child was just being emotional. Minimizing this child's concerns and acting almost put out by my asking questions respectfully. Coastal has a nursing problem. Find another practice..

The type of care was exceptional. Dr. Longo couldn't have been nicer. I had a tooth extracted and…read morehe made sure I was comfortable and would not feel any pain. My experience with him and his staff was wonderful! I would highly recommend him!!

Phenomenal Oral Surgeon! How to get an adult wisdom tooth taken out and Dr. Longo was great at it…read more He and his staff are super kind and friendly and caring. Bedside manner so hard to come by these days and glad it is still alive at his practice. Office and exam rooms are very clean and sanitary. This is important and reassuring to know it was clean and these Covid times

I had a tooth extracted here in December, and Dr. Ablow told me if I ever wanted a dental implant,…read moreI would require a bone graft. I followed all instructions diligently--but sadly, I believe the bone graft procedure was a very bad choice for me. I felt pressured and did not have enough information about the situation and was forced to make the decision on the spot without knowing the chances of it actually achieving desired results. Since then, I've been having pain in the surrounding teeth (which I did not have before the extraction). When I returned for my visit to find out if I was eligible for an implant after my bone graft, the dentist told me I was not eligible for an implant. She had nothing to say about the chronic pain I've been experiencing and told me to go back to the regular dentist. I was not offered a refund or even a partial refund for the unsuccessful bone graft which the dentist suggested. It was a waste of money, recovery time and months and months of chronic, unexplained pain at the site. I regret being talked into the procedure as I gained nothing from it. I do not recommend this practice. This was not my first oral surgery and I regret spending my money at this dishonest business. Also/-the office staff is nice but the entire office smelled very badly of fish today, making my visit especially unpleasant.

I have extreme dental anxiety. My dentist referred me to Dr. Karen Ablow for a surgical procedure…read moreinvolving two extractions on the same day, telling me that she is excellent and has a kind way with patients. Dr. Ablow and her team are amazing and took great care of my dental needs throughout the procedure. I ended up with dry socket on one of the extraction sites, and had an infection. Dr. Ablow listened and worked with me to help heal the pain and get through the anxiety of changing the dressings and monitoring the healing process. Highly recommend!