I have gotta say..I love this place .. I just moved here a few months back looking for a new…read moremechanic and this place was recommended... Had a few things done and they do top notch work.. and if they can't do certain things they will recommend places. Thomas was the man I personally dealt with and I'll deal with him from now on.

The guys at Capital Auto Repair are awesome. I've been going there for a couple of years now and…read moreall of my automotive work has been great and not overpriced. They're very professional and do not try and add on additional items or work like the dealerships often do. Very trustworthy, excellent quality work that gets done in a timely manner. Would recommend highly!

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

Highly recommended! Trustworthy! They don't sell you what…read moreyou don't need. Hats Off to Johnny the Service Manager. It's challenging finding an auto mechanic you can trust. This is the Place!

This is my go-to auto repair shop. They do good work at a fair price. They will not be the…read morecheapest, but they stand behind their work. Solid team there.

I hope I have enough space here to type all of the GREAT things that I liked about this Zed…read moreMotors!!! I have actually never gone to a small used car sales places, and ended up at Zed Motors because I had done research on 2017 Jeep Grand Cherokee's in the Raleigh area, and my 1st stop was Johnson Lexus of Raleigh. My thoughts were, that a big dealership would have the best cars and best service after the deal, as well as more trustworthy, so I thought.. What I actually found is the opposite! The Lexus Dealer had a Jeep that had paint bubbling up on the hood....all across the hood!!! Also found it on the sides and rear qtr. panel. The seat belts were very dirty, it seemed more like a car that would be found at a small shady looking car sales. We left the Lexus dealership and went to Zeds Motors. It was small but pretty nice. We pulled in to find Addie washing the Jeep and finished it up. He pulled it over so that we wouldn't have to walk on the wet pavement. He left us alone to look it over, and offered a test drive after answering all of our questions and giving us the CarFAX report. It had a clean report, no accidents at all and all services performed. He allowed us to drive it, without having to accompany him along. It was a very nice ride. I have owned a few Jeeps over the years and this was a VERY NICE vehicle. Addie was so very kind, generous, courteous, respectful..... I could go on and on. He was excited for me, that I was approved for financing on my own, without needing my husband to sign, also. He was top notch from start to finish, and I couldn't say this enough. I have always attached a stigma to small self owned auto sales business', but today, totally changed my mind. My observation about this Zed Motors, is they take great pride is obtaining and selling high quality autos and giving top notch service to their customers, at very reasonable prices. I highly recommend!

Had the most horrible experience with a sales rep, Kevyn, at this dealership before I ever even…read moremade it in. I had made an offer online, really low, with no expectations whatsoever of them accepting the offer. Having done this tactic with other dealers, what I expected was for him to tell me he couldn't do that, but if I came in for a test drive then I could talk with his manager about the price and maybe his manager could work something out, maybe not. That is how you do business and that is how you get customers through the door. Instead, I was basically chastised and spoken to like I was stupid for offering such a low price. Still interested in this car, I made the suggestion of perhaps coming in and maybe meeting at a price that's more comfortable for both of us. The sales rep said there was now a deposit on the car and someone was coming in to buy it. I said, OK please let me know if something goes wrong and it doesn't get sold. That was when kevyn got really rude with me, asked in a condescending kind of way why I would even be interested in buying that car at such a low price, and basically insinuated that I shouldn't do business with them if I was going to make low offers. A good salesman would've said, we will let you know if something goes wrong with the sell and end it if they didn't want to deal with the customer anymore. A GREAT salesman would've offered vehicles in a lower price range to try and entice the customer into buying something else. Not Kevyn. He was both arrogant and condescending. I would hope this dealership has better quality sales reps than Kevyn, because this seemed like a good place, but unforgettably had the worst experience before I even made it in.

The owner is extremely knowledgeable and knew exactly what my car needed based on personal…read moreexperience and I felt he had my best interest in mind.

I've been taking my 3 cars here now that Gurkan's has become Lloyds in downtown. Best news! Timmy…read more(from Gurkan's) is now at Renaissance - he's a great addition IMHO. Never a problem and always great service from the entire crew here, Jay has been a straight-shooter from the beginning. I love the warranty on repair, and the options provided on expensive repairs (multiple things, putting them in priority). I've recommended Renaissance to my friends who have been pleased as well.

Solid work, open communication, & fair pricing. Its a busy shop, so if you want fast, this may not…read morebe your 1st choise.

Great, friendly service. No waiting room but they dropped me off at work nearby and picked me up…read morelater in the day. Work done very well

Super nice people, super professional service. This is a gemstone in the rough that has become…read moregreater Cary. So nice to see that it is not a corporate chain, or a teeter... or an unused strip mall. Went there recently for my kids car, which had a sensor that I could not replace. Brought in early on Friday morning, they ordered the part and gave me an 1100 (roughly) dollar estimate. Cam shaft sensors are not easy to get to, btw. They got the part in, got it fixed before the end of the day, and my bill was ~850 bucks. They didn't need to replace one of the sensors, and said to me, why spend the money if you don't need to. Respect that. If you get there early, you can generally wait a short time for simple stuff like oil change or junk. I just drop it off and pick it up after work. Muuuuuuccccccchhhhhh better than going corporate or dealer, by far!

While I only needed a state inspection, my observations with their interactions with customers were…read morefriendly and professional. I didn't observe any customer complaints. The waiting area had comfortable seating, and the decor made it feel welcoming. I would bring my car back for service in the future.

Thank you! Thank you for being such a good audience. No need to tip your service manager, that's…read moreyou Brandon. So yeah, I love a business where everyone is happy. If they're happy being at work it says a lot about that establishment. Every time I've brought my car in they've been diligent with what needs to be done and honest enough to tell me what doesn't need to be done. That says a lot. So shout out to Brandon - keep smiling! Shout out to the bookeeper for letting me know that my last car was a money pit and I needed to move on. And last but not least -- Shout out to the mechanics who do such a good job of keeping my car in good shape.

Now under the name Midas. I have always received excellent service from this shop. Brandon is…read moreprofessional and always explains what I need to have serviced on my car. Thank you Brandon and the staff.