I had a great experience at AAA. The girl at the desk Yasmin was amazing! She was so good at her…read morejob. She took the time to explain identity theft protection that comes free with my membership. I've been a member for 11 years, and I've never been offered this before, so I was really impressed by how helpful and informative she was. She wasn't pushy or trying to "impress" me into anything else, just cute, bubbly, friendly, and quick to help. I also needed a quote for auto insurance. I've been with Allstate for 16 years, but with my new vehicle, they were charging me way too much. Yasmin referred me to Fernando, and I'm so glad she did. She truly trusts him, and after speaking with him, I can see why. Fernando was exceptional. He was very honest about what I should and shouldn't have on my policy. He also didn't pressure me to pay extra for anything I didn't want. He even helped me understand additional discounts I didn't know I could get. I called three other insurance companies, and AAA ended up being the best price. Fernando also made everything feel genuine--more like talking with a friend than dealing with a sales person. I trust both of them, and I'm very glad I had the chance to get their help. I ended up signing with AAA auto insurance after speaking with Fernando.

The adjusters here mainly the managers are all liars. They won't pay you. They'll say you can do…read morethat, won't tell you the due date for the rental.They ll cause delays and blame it on you. Bad faith. Unfair practices. You name it here, it's been done. But who's laughing now? Got you !? That's what happens, you get karma eventually. Bunch of lying thieves

Maybe I have the wrong idea of what is a travel agent, I just called right now to see to where I…read morecan travel with certain amount of money and I told the lady that my dates wore open so she can give me a better price but she didn't want to help me. Sandra was rude and with a lot of lock of patience, she kept talking didn't let me explain anything like she was enjoyed and she just didn't want to help. No costumer service she was racing her voice at me . People that work at costumer service and deals with costumers should be able to listen and be patient with other people, she really didn't know I had more money and that I can afford a bigger trip and spend more, people shouldn't judge for how much money you have and just help you.

Sandra Scott is amazing to work with!! She helped me plan my first cruise vacation to the Bahamas…read moreand the entire process was EASY! She took care of everything related to the cruise, the payment plan was affordable and she was always responsive to any questions or concerns I had (responded within 24 hours, even on the weekend) the only thing I had to find myself was our flight to Miami and our excursions. My bf and I had an amazing time on the cruise celebrating our anniversary and we cannot wait for next year's trip!!! We'll be booking through Sandra again!!

The very Best !!!!! Take time to listen and find what we needed at options Thank you so much for…read moremaking this a pleasant experience we will be life long customers.

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Worked with other agencies before but this experience was a cut above. Could not have asked for a…read morebetter experience booking this trip w/ the best deals. Will definitely be in touch soon to book other upcoming adventures.

Thank you Alfonso, for thr disney cruise you where awesome for the deals. We got a disney cruise to…read moremexico.

My husband and I had the most wonderful experience with Adventure Croatia! Ines is a phenomenal…read moretravel planner who took the best care of us. It was a long time in the making due to the pandemic. Our trip was cancelled in 2020 due to the obvious. My husband started planning the trip in 2019 and we were finally able to go in September of 2021 when restrictions were released in the US. Ines was amazing the entire time. She worked tirelessly to hook us up with the trip of a lifetime. My husband is half Croatian so this was a first time bucket list visit and we hope to return again someday soon. Inez is Croatian and spends her time there and in LA. She really had her finger of the pulse of everything Croatian and asked all the right questions of what we were looking for in this long awaited adventure. The attention to detail was flawless. Seriously flawless. We are fairly well traveled and I can honestly say this trip came off without a hitch. We were so incredibly fortunate that nothing went wrong and everything was perfect. When does this ever happen? Especially when traveling abroad! Everyone we dealt with provided exceptional service. We visited several different cities, Zadar, Zagreb, Split, Hvar and Dubrovnik. We had personal drivers to take us to each city and private tour guides who showed us some amazing sites. Both the drivers and guides were awesome. So warm and engaging and super professional. They were all about making us feel completely taken care of. It really comes across as so sincere that the Croatians want you to have the best time ever. We had a long drive one night after and day of sightseeing in the sun so we were very tired. When we got to Split, in my fatigue, I accidentally left my hat in the car. My new handmade $400 hat my husband just bought for me and this amazing hat shop in Zadar. I was crushed. When I called the company to see if they could send it to me in the US, they did one better, they jumped through serious hoops to hook up with another driver going to the next town we were in to rendezvous a pickup. We were beyond impressed! The level of service was absolutely outstanding! These people really care that you're having the time of your life and want to make it a truly memorable experience. All the hotels and restaurants we experienced were wonderful. We are very fortunate we were able to spend $$$$ on the trip, but they have all sorts of packages they can put together for all budgets. We went first class all the way to celebrate my husband's 60 birthday there. It was a very luxurious adventure with 5 star hotels and all the cars we traveled in were Mercedes Benz. The people of Croatian are so lovely and inviting. It's an extraordinarily beautiful country so rich in culture and history. It's also super inexpensive once you arrive! We had a glass of wine and a beer at a gorgeous restaurant with an epic view and the bill was $4 in US currency! Of course there are numerous fine dining establishments that Adventure Croatia can facilitate for you. They have all the hookups and make excellent recommendations. When we go back again, we may not go super high end like we did on this trip, but we will absolutely use them again to plan another trip. I cannot recommend them highly enough. Thank you many times over to Ines and her amazing team of people for a seriously epic adventure!!

My husband and I just got back from an AMAZING 16 day vacation, that Mimi at Adventures Croatia…read morehelped to put together for us. We visited Croatia, Slovenia, Bosnia, and Montenegro. At each stop along the way, we were met by wonderful guides, who had grown up in the area and just LOVED to share their cultural heritage with us. Our drivers were impeccable and delivered us each day, exactly where we needed to be. I cannot recommend Adventures Croatia highly enough; there are no stars available beyond 5! This was truly a perfect vacation, that we will treasure for a lifetime!!! Thank you Mimi and your amazing ground team!!! Kudos! Kudos! Kudos!