BEWARE! He's cruel and judgemental and I have the screenshots to prove it!…read more I came across a comment today on a thread on Facebook left by Leonard Vohs to a young lady selling household items and plus size clothing. His comment and I quote, "You outgrew a size 14?" This comment was unnecessary as he didn't know the woman posting and wasn't interested in her items. If he is this unprofessional and unthoughtful to someone he doesn't know, imagine how he judges you when he comes to give you a quote on your home or business for services. BEWARE! He's cruel and judgemental and I have the screenshots to prove it!

From the owner: Heating and cooling specialist…read more Since 2007, the furnace and A/C installation pros at Silvertip Heating and Air Inc. have been working hard to establish their reputation as the premier HVAC contracting team in the Missoula Valley. Count on the licensed, bonded and insured technicians at Silvertip for: New construction installation for both residential and commercial structures Remodeling installation of new air handling systems for homes and businesses Furnace installations to efficiently heat the space Fireplace installations to maximize style and function Air conditioning installations to keep your western Montana space comfortable Kitchen ventilation system installations for your commercial kitchenWhatever your air handling system specifications call for, you can trust that the certified professionals at Silvertip Heating and Air will complete the work on time and on budget.

We just had a Lennox heat pump and Bradford and White hot water heater installed after getting bids…read morefrom three local installers. Devan from GCPH scoped out our situation and his proposal was the most detail oriented of the three. We decided to go with Garden City and are very glad we did. The job was a three day project. Both Mike and Shane were on time every day, kept us informed about the process, supplied us with space heaters for the first night without a furnace, and went the distance rounding up their plumber Aaron to get the hot water heater installed the first day. Mike made sure we understood the programmable thermostat before he left on Friday which was timely as the temps plummeted that night and into the weekend. We are very happy with Garden City and would recommend them to others who are investing in a heat pump. All staff were informative, friendly, and competent.

Cancelled on me day of appointment, rescheduled for 2 weeks later. Showed up to assist installing a…read moretoilet (that I had already bought beforehand) and wanted nearly $800 plus dispatch fees. This company is practically a scam - DO NOT USE THEM!

I cannot put into words how grateful I am to have found Sean and Jason to help me with a huge…read moreplumbing project on a previously neglected property. They really went above and beyond to make sure I was all set up. Sean was great at communicating and I could not have asked for a better plumber for this crazy job. I would recommended SMX plumbing to anyone and everyone and definitely will be calling them in the future for any other plumbing projects I have. THANK YOU!

Called them on a Sunday and they came out that day. Had them work on my heater and they had it up…read moreand going in no time. Their price was very reasonable and I abs recommend them to anyone.

Will with Snowmelt Piping installed a gas Tankless hot water heater and a new copper water main for…read moremy parents' dream home. For the seven day contract (and during a blizzard) he arrived on time daily, finished all installations to perfection; moreover, he took the old piping and hot water heater to be recycled. A true master of his work and word. What a peace of mind it is for me to know my parents are safe with their tankless hot water heater, piping, and their drinking water!

WOW WOW AND WOW!!! Will did an amazing job in our 1960's home. The request was pipe replacement of…read moreour old galvanized pipes along with a tie in of pex for a kitchen update in 2015. Will came and took a look at the situation, sent us a quote and we scheduled a time that was mutually agreeable. He was very methodical and purposeful when removing and replacing the pipes. This process took about a week to complete and we were only without water for one day. Please know that a plumber and a pipe fitter are different and Will is a pipe-fitter and truly gifted in his craft. Many Montanans live under the rule "leave no trace" and Will did just that. He removed and disposed of all of the old pipes and cleaned up after the job was done. If you are looking for someone who is meticulous, Will is your guy! We couldn't be happier and now our home is ready to welcome updated bathrooms!

I scheduled a service call for a propane fireplace that wouldn't light. The technician diagnosed a…read morefailed gas valve and quoted $1,620 to replace it. This was suspect for a number of reasons. First, the fireplace is 3 years old. Second, they would not guarantee that this would fix the problem and the part was not returnable. Third, after the technician gave me the part number, I looked it up and it was a $200 part. Nothing added up about this experience. I didn't feel confident in the diagnosis and got a second opinion. The second company (Energy Partners) found the actual issue: a bad thermopyle, replaced it while there, and the entire repair cost $225 including the service call. I shared these details and asked Hellgate to review their misdiagnosis and refund the $200 service fee, but they refused. This was a significant misdiagnosis with a nearly $2,000 unnecessary repair recommendation. This level of misdiagnosis undermines trust, and customers deserve far better. I cannot recommend this company.

Needed the tank on a toilet replaced. Had one replaced a few years back, cost $275.Called two other…read moreplaces first, they were booked out, both quoted approximately $300. Called hellgate, they could be there the next day, I didn't ask for a price, they did the job, took 30 minutes...$601. Twice what everyone else charges. Absolute ripoff. Never deal with this company unless you've agreed on the bottom line price beforehand.

TLDR: I spent nearly $342 for absolutely nothing…read more I called Right Now because I was having an issue with a mini split that was freezing up. It was no problem getting an appointment, and the technician showed up on time. But once he got there, all he did was attach a handheld device to do a line pressure test, which he deemed within spec (less than -1.5psi) and which did not indicate a need for additional refrigerant. He did advise that he would add some more refrigerant upon request, but also that it would be a considerable charge just take the equipment off the truck, and that refrigerant is expensive and at a 1lb minimum. So based on his feedback, I opted not to get the refrigerant. Good thing! After about 30 minutes, he charged me $342 without doing anything to resolve the freezing issue or indicating what else might be causing it, and went on his merry way. The freezing obviously continued. I called to book another appointment, but since he was on vacation and not available for another week, I went elsewhere and booked a tech the next day. They came out and ran a number of diagnostic tests and evaluations the RN tech didn't, and very quickly found that the root of the problem was a clogged blower and evaporator - which the RN tech didn't even so much as LOOK at. They showed me and it was immediately clear that this was an obvious problem - and again, that was just on a quick visual inspection! Right Now was an ABSOLUTE waste of time and money, and I absolutely will not be calling them for anything in the future. And any argument that "we don't typically service a particular brand" is moot. If you don't want to or can't do it, don't set the appointment. And if you aren't going to demonstrate the care or make a basic effort required to provide a solution to an obvious problem, how can you feel right about charging THAT MUCH for a nonsense service? AVOID AT ALL COSTS

Some years back, I used Right Now Heating to service my home furnace and air-conditioning. I was…read morevery satisfied. Tony was excellent. Right Now plumbing also redid my entire plumbing system in 2019-'20. My biggest complaint was that nothing was marked to indicate which levers and water tanks went to the corresponding units. Upon repeated requests, they reluctantly marked them, except for the well. I asked again (and again), "please put labels in the well." They never did. A couple years later when there were problems, I called and they did come out and marked the well at that time, for a very large fee. In winter/spring of 2024, when a tenant couldn't get hot water, we learned that they labeled the water tanks entirely incorrectly. In 2023, I called them for furnace work for both my home and rental units since I had satisfying furnace service in years prior. I won't go into the details. I was charged more than my lawyer per hour! They actually caused damage, which another heating business had to fix. I will never use them again. I told Joe, the owner, about my experience and he said they had to fire that employee. I was never offered recompense for the damages or the egregious fees. Another case of a business getting to big to maintain quality service.