Be careful! They took advantage of my 85 year old father…read more All oil companies in the New London area are roughly between $3.50-$4.00 per gallon as of 02/05/2026. We have automatic deliveries set up as a lot of people do to fill the heating oil tank for market price per gallon, and leave the bill. DDLC decided to charge $6.00 ($5.999) per gallon without prior warning, about 50% higher than all of the other companies that deliver heating oil, and left the $1200+ bill that should've been roughly $700-800. They then refused to acknowledge the reason for the price hike nor work with us even a little. They offered $25. They said we weren't on any plan, and plans would've lowered it down to $3.89 a gallon. Is automatic delivery for market price not a plan? This is all news to me. Why is their default price $6 a gallon?

Price gouging!!! With the current cold snap they charged $2 more per gallon than every other…read morecompany. We were already locked in with a budget plan. I called other company's in the area and checked with co-workers. The current prices at other companies are $3.70, $3.64, $3.69, $3.12. HOP (dba DDLC Energy) charged us $5.75. Outrageous! I called and their answer was "You didn't buy the price protection". I will never use them again.

I ordered a propane fill-up online and thought I did everything right, but I didn't get the usual…read moreemail confirmation. I forgot to make a followup call to check on this, and when I did, Spicer had no record of the order. However, Kris in the office got right on it, and despite the very busy demand for gas, I got my fill-up just before the big cold snap Saturday. I've found Spicer to be very responsive to our orders and have been great servicing our ventless gas fireplace and space heater as well as our tanks for heating and cooking.

This Company and its owner are a Fraud. If your choose to do business with them buyer beware. Due…read moreto their wealth, political affinations, and entitlement they believe and stand by the statement that they are NOT REQUIRED to ADHEAR to the CT Home Improvement ACT or any other Connecticut Law Building Code Statute etc. However, Case law not Spicer Law has been set in stone and although Spicer has force others to settle out of court and sign NDA's for explosions, oil leaks, damages, fires, multi year law suits, etc. Spicer is not licensed or Registered as REQUIRED by DCP. They sent unlicensed workers to my property, never finished the work, refused to finished, and caused installed hundreds of feet of gas lined not to manufactures specification. Which were then never bonded and grounded. The property nearly exploded. They have been well aware of all the damages which they have documented. Yet, they continue to peruse litigation to ruin my life, finances, and health. I AM ONE OF A FEW PROPERTY OWNER THEY HAVE DONE THIS TO. The below Case Law is one of Many that Spicer Gas wants to Ignore as they continue to defraud customers. New England Custom Concrete, LLC v. Carbone, 102 Conn. App. 652 (2007). "" For this proposition, the plaintiff relies on this court's holding in Avon Plumbing & Heating Co. v. Fey, 40 Conn. App. 351, 358, 670 A.2d 1318 (1996), that "[t]he purpose of the Home Improvement Act is to ensure that home improvements are performed by qualified people." The plaintiff's reliance on Avon Plumbing & Heating Co. v. Fey, supra, 40 Conn. App. 358, is misplaced. That case involved the applicability of General Statutes § 20- 428 (4), which provides an exemption from the writing requirements of the Home Improvement Act for services performed by "any person holding a current professional or occupational license . . . ." (Internal quotation marks omitted.) Id., 353 n.3. The question [*664] for the court was whether an exemption that permits licensed plumbers [***19] to enforce oral home improvement contracts also permits such an action by a corporation that employs licensed plumbers. Id., 353." This court's interpretation of the statutory exemption as including a corporate employer provides no authority for exempting the plaintiff in this case from the [**341] writing requirements of § 20-429. If every registered home improvement contractor were deemed to be a person holding a "professional or occupational license," this limited exception would swallow the rule. The plaintiff's proposed construction of § 20-428 (4) would not only be inconsistent with the principles generally governing remedial statutes; see Fojtik v. Hunter, 265 Conn. 385, 392-93, 828 A.2d 589 (2003); but would also be irreconcilable with § 20-429 (f), which unambiguously provides that failure to comply with subdivisions (6) and (7) of § 20-429 (a) makes a home improvement contract unenforceable.

These guys suck have no clue how things work. Refused to offer service on ASCME tank that was…read morepermitted and inspected by town.

During the recent 7-day power outage I needed my propane tanks, [associated with my…read morehouse-generator], checked after 4days as we were heading into the weekend. I've been partially paralyzed for 12yrs and rely on an electric chair 24hrs/day. I was nervous that I might run out of fuel. Quality Propane greatly relieved my anxiety by directng my son on how to verify the status of the tanks [which was completely different from my generator manual] and assured me there was fuel for 4 days or more. Quality Propane, living up to their name, set an appt and filled me up 2 days later. Promptly returning my call, courteous and knowledgeable, I couldn't ask for more. Thank you Quality Propane!

Efficient and honest . Great service and customer support. Best in the area for caring mechanics…read moreand delivery. Great crew!

The absolutely the best service and oil in New London county. We have been customers for over 30…read moreyears and we have never had a problem. Emergency services are excellent

Unkind and unprofessional. After 2 years of automatic delivery service, they decided to pull a fast…read moreone and deliver 38 gallons (whacking me with another $8 compliance fee). They filled my 240 total tanks in April and 6 weeks later, brought me another 38 gallons saying they 'estimated' when I would have used all of the 240 gallons. NO ONE would believe this to be anything but unscrupulous. My best guess is that price was going to drop the next day. Why show good customers respect when you can squeeze another dime for your pocket.

So far so good. Left another company who left us without propane for over a week. Quality Propane…read moreis local to us in Chester, CT. Great customer service.

Great customer service! Prompt fill, which is automatic…read more Excellent price! Rewards for recommending friends! Soooo happy I switched! They made it so easy.

Definitely will keep using propane depot. Excellent pricing…read more,cheaper than the competition!!!!!

Was a great company until Petro took over. Now they want cars moved, and gates opened. I've been…read morea customer for 25 plus years. Never had this problem beforehand.

Ideal is the best in every way! Great service and competitive pricing!…read moreVery responsive and always reliable!

I'm saving cash on oil and electricity with the co-op and in times like this, that keeps me warm…read moreand happy! I've been using them for three seasons. If you heat with oil, they can save you money. Their site usually shows their average price, which varies based on current wholesale pricing in Connecticut. I always do better than regular retail rates. You can still arrange with an oil provider to service your furnace just as you normally would. All the details are on their site or are available by calling them. There's a very low fee to sign up for the oil co-op and none right now for the new electric co-op. I just signed up for their new electric co-op service, which promises savings of five to 20 percent over "standard offer" electric rates. I got my first bill with the new provider and it was almost 17% lower than my bill from last month - and I even used an extra kilowatt hour of electricity this month. Again, it's very easy and there's no long term commitment or fee to switch. Your bill still comes from your regular electric company. Check these guys out!

My antivirus said their website had a dangerous "card reading" feature and wouldn't let me open it…read more I therefore sent the Co-op an email asking a few questions about their service and have not received a reply. Not sure what's going on with them.