We woke up to a cold house only to discover our heater had died. I climbed up in the attic to see the heater blinking an error light. Thus began the search for a heating repair company. I called about three companies only one replied. They said they could be out in five days...
We made due with a couple of space heaters and extra layers of clothing. When they got here, they determined that the problem was more serious. The unit needed a new brain but they didn't do warranty work for our manufacturer. The search for someone to fix our unit continued.
I was having terrible luck. Most of the companies I called didn't return the call (even after multiple attempts). Finally, I was given Logan Mortensen's number. I got a quick callback. Told him what my problem was. He was able to order the part and install it the next business day. He even had to drive to Goleta to get the part as there was no delivery due to a holiday.
This morning, we woke up to a warm house for the first time in 12 days.
I'm planning on having Mortensen Mechanical add air conditioning to my system soon. read more