as I write this review I do it seeing so clearly! Thank you to all of you at Dobbs office. y'all…read moreare the kindest and nicest people I've ever been so blessed to be a patient of y'all's Dr. Dobb is incredible and it's so nice to see things once not two sometimes 3 having double to triple vision was causing me falls panicking when driving at night (honestly I should have never driven at night) thank you everyone there y'all are incredibly helpful and nice people I actually look forward to seeing y'all again. always, Laura

I love how they wore mask and they were so nice and pleasent. They were helpful. My husband and I…read morecame on the wrong date, but they worked us in. That was very kind of them. They could have made us come back again. The staff, nurses and Doctor were great!! They actually cared about you. Unlike a lot of places. The doctor was just wonderful. Other doctors could take lessons from this kind man. He genuinely cared for his patients. There are few and far between like this Doctor. And his nurses are just as kind and caring too. And the lady that took care of me getting my glasses was was super sweet too. Everyone there were wonderful. Wish we would have found them a long time ago.

Dr. Hill is attentive, answers questions, points out any concerns with care. The staff is amazing!…read moreThey're all knowledgeable and friendly! I love that Hill Vision stays in contact via text messaging about upcoming appointments, arrival of glasses, etc. The new office is equipped with state-of-the-art equipment and beautifully decorated; very comfortable.

Dr. Hill is very knowledgeable and friendly. All the staff are super nice. Appointments are on…read moretime. Not much paperwork as a return patient. Designer frames are offered as well as insurance company covered cheaper frames. A selection of men's & children's frames is available. My glasses came back in a week due to the RX. I'm sure they offer contacts but I'm can't comment on that service. Dr. Hill offers her services free of charge once a week to the homeless in downtown Fort Smith so I support her.

Terrible experience. Drove an hour to my appointment only for them to say they canceled it and…read morerefused to see me.

I went to have my yearly eye exam was real good then went ne door to eye mart express got new…read moreglasses went real well my name is Danny Green 5 star

I've been going to Bentonville Eye Care for 15 years. Great people!…read moreHighly recommend!

Although I had a little disgust with a Hawaiian-looking secretary in the end other secretaries were…read morevery kind and were able to attend to my daughter, the doctor was very kind and detailed when examining my daughter explained every problem and I am fine with the outcome of the appointment

Very thorough eye exam, you'll leave seeing better than ever. I left seeing 20/25 and it has been…read morelife changing. No one ever corrected my astigmatism before and I am seeing so much more clearly than ever!

I was vary nervous my first visit my daughter-in-law worked there and i had never been to an eye…read moredoctor before my son and granddaughters took me and my daughter-in-law took care of my paperwork and the doctor tested tested and tested my eyes again he fitted me with my first ever glasses and to be honest i thought they would never work but once i got home and started trying to get used to them i just grew into them I COULD READ the TV CAPTION. All i can say is THANKS SO MUCH

I live in okc and was visiting lake Tenkiller when I scratched my eye somehow. I was basically a…read morewalk in. Got me in and out with a prescription within 30 minutes. Friendly staff and doctor.

Dr. Hatfield and her staff always do a great job for me and my family. They are kind, courteous and…read moreprofessional.

This is an amazing clinic and doctor. I have had glasses for over 35 years and have been to many…read moreeye doctors during that time and have never come across a better doctor and clinic before. I have an eye disease that they have been tracking and helping me for 10 years now and every visit has been perfect. Every visit has been highly professional packed with top notch customer service. While their location is a little more difficult to access than other clinics, parking limitations, it's worth the extra time needed to get in. Once in though there is very little waiting time as they make sure to schedule visits to ensure the whole team gives me the best care and service. They make you feel like your very important and know me by name. At one point my eye glasses came back to them not correct from the manufacture and before they gave them to me they sent them back to be fixed. Because it took twice as long to get my new glasses they insisted on purchasing me a second pair of glasses at no charge to me. They also gave me a nice bedside glasses case to safely store multiple glasses. During the pandemic I did have trouble getting in and had to buy my new glasses from another doctor and whole year of suffering through them enforced the fact I should have insisted of going to Mertins. I was inspired to write this post because one review here on Yelp claimed they didn't try and fix the issue they had and they were "rushed" through their appointment. My response to that is this does not track to any previous experience of mine whatsoever and I can only conclude that there is information this reviewer is not disclosing for their own self-interests or just did try and let the office know the problems they had like I did with the "other" clinic who sold me bad glasses. Truth is, they would have also tried to to fix them had I taken the time to go back and asked for help in a respectful manner. If someone like me, an average guy who walked off the street to get an eye exam, can book an appointment and get the care they have given me anyone could. It's not like I'm the "friends and family" or "all-star" customer. In addition, being "rushed" through an exam seems to be a matter of perspective as how much time does it actually take to do an exam? I'm not sure what else they wanted other than sitting around waiting for the doctor. My guess is this customer, had they spent more time, would have complained about how long they took. Also, as I have figured out over the years, taking an eye exam requires the patient to carefully work through the exam and ensure you give your best responses to the doctor. Coming out with the wrong prescription falls in the lap of the customer as they are the one who tells the doctor if what they came up with actually corrected their vision. My advice, when going through an exam, is to slow yourself down and make sure you communicate to the doctor your best responses and ensure that your responses are accurate. After all the doctor can't see what you see. Only you can! Seriously, I believe that some people here on Yelp are actually the worst customers and feel empowered to write a review that draws the most attention to themselves and have unrealistic expectations that exceeds the limitations of the business. I hate to use the term, but Yelp really does draw in the "Karens" of this world as it allows them to voice their entitlement without any care to the hard working people that serve them. If you are trying to decide on a doctor do not give any credence to the post I refer to and give the good doctor a shot. Pro-tip to the reviewer. You are not the King of England and even if you are try treating people with kindness and respect. Being a customer doesn't entitle you to be treated as royalty. The customer can be wrong, remember the Golden rule, and offer grace over mercy like you expect for yourself. In the end you will always "draw more flies with honey". Post note... If there are spelling or grammatical errors on this list it's because I went to bed with my with my glasses on last night and broke them. I now have to use the old glasses the other clinic sold me and I can't see my phone correctly. I fully expect Mertins will have their glasses fixed for me with zero issues!

Mertins Eyecare is fantastic! They're always friendly & professional and they have a huge selection…read moreof the coolest frames. I think they care about my vision more than I do!!! It's a great place in Bentonville in a really fun building too.

Dr. Fullerton is without question the best optometrist in the area. He is very thorough in his…read moreexams, and takes all the time needed to explain your vision issues. His frame selection is good, and reasonably priced. Kathy, his office manager is very warm and Friendly and great at helping select frames.

I just had my third yearly eye check and contact fitting with Dr. Dinwiddie. I love this office…read moreand the entire staff! They make you feel welcome from the phone call to make the appointment, until you walk out the door. Super friendly staff and a cute office that is squeaky clean. Dr. Dinwiddie is very professional, knowledgeable and friendly. She never makes you feel rushed and takes care to address any concerns. They are doing a great job to keep the office moving through Covid and will walk you through the extra steps to limit contact with others. They have a great selection of frames, if you are looking for new glasses!!

I have not been to the optometrist here yet, but I did pop in to check out their selection of…read moreglasses. I love their variety of brands here. It can be hard to find stylish and unique glasses around this area, but they deliver here! I definitely will be coming back!