so started as a scam on facebook ad, free attic fan. Looked at their website and they did not even…read morelist that as something they did. So on my first interview, asked me about solar, which we have, home automation system, we have, 3 whole house fans, we have, led lights, nest thermostat. So turns out we had noting to buy from them, so they blew me off for the free attic fan they said they would provide Stay way far away from this company

Hello thank you for responding, I appreciate a business owner that speaks to his customers. +a…read morestar for that. I wish we spoke last year during the battle to get this job completed from A to Z. I will have to say that one of the statements you've made is untrue and I have a email to prove it. On 06/19/21 I wrote to Chris and sent her the estimate with the damage. Her response was that she would have to get back to me after speaking to the big boss. Then after we were told that no payment will be made for the repairs and we were not offered the option for your men to come out and fix it, nor did we want them too after seeing the careless job they did. I will admit our roof was a challenge and I fully blame Nate at Phoenix for pushing this project forward. However, these mistakes mentioned below and the year long battle to get the job completed should have earned me a salary with the way I had to continuously contact everyone and get everyone on board. No one took ownership of this project, that was the mistake from day one.

Ed is working on a big outside electrical project for us. He listened to what we wanted and he's…read moregoing to make that happen. This is the third project that we have had him work on.

Ed is a great resource for all electrical needs! He carefully reviewed what we were thinking about…read moreand provided the best solution after testing to ensure everything would work as planned. He arrived right on time and provided a free written estimate including parts and labor. Great guy and great service! No need to seek out any other electrician!

We recently had a new home built in Sugar Grove. The builder did not offer any custom work. Enter…read moreDave , we did a walk through after closing and I expressed my vision for upgrades. Dave provided his ideas and a plan came together. His crew was friendly and very professional. Work was reviewed before started and it all exceeded my expectations. One of the team actually asked me if he could run a vacuum to clean up his work area. He wanted to be sure he wouldn't disturb me with the noise. Upon completion we did another walk through to confirm everything was done to my expectations. We clearly now have an electrician to rely on at our new home!

David and his crew are amazing. Very professional and very thoughtful. I felt like I was working…read morewith a friend, not a contractor. Penna did. small jobs and a big job for us when we finished our basement. No detail is overlooked, and he doesn't cut corners. There were things I would never have thought of, but David did. I've never worked with someone so considerate and fair. Simply the best!

Wow I'm so happy I found this company, Johnathan, the owner, is wonderful. Extremely…read moreprofessional, knowledgeable, and quick to solve the problem. I will have him back to do some updates and highly recommend his company.

Highly recommend. Had Volts & Watts out to my home in…read moreNaperville to replace all my receptacles and install a bidet, and let me tell you they brought the spark. Not only did they show up on time (actually, early in the AM!), but their professionalism and attention to detail were energizing. What really impressed me? They didn't just do the job they educated me along the way. I now know the difference between a 15-amp and 20-amp receptacle like a pro. Who knew home improvement could come with a free electrical lesson? The bidet install was smooth (pun intended), and the new outlets look clean, tight, and up to code. Solid work, no short circuits in service here. Already planning to have them back for a few more upgrades--because finding a trustworthy electrician with current knowledge and great attitude? That's rare.

Update to review 11/26/24 from original 5 star review:…read more I had Trinity back out to my home on 11/26 to replace 4 outdoor wall light fixtures. On the phone, I was quoted that the work would be appx 275-300 dollars to complete. A quote was never emailed to me. On the day of the work, the lights were installed to satisfaction and I approached the technician about some quotes to troubleshoot an outdoor outlet that wasn't tripping as well as to take a look at quoting what it would cost to convert my garage from 15 to 20 AMP service. This took the technician appx. another 45 minutes to quote these issues (which he didn't have time to fix), yet when he brought in the final bill, I was charged a jaw dropping fee of $495. This is a significant departure from the $275-$300 that I was initially quoted, and does not reflect one additional hour of labor. (Even less than that, in reality- closer to 45 minutes.) The tech arrived at 12:00PM and completed all work at 2:38PM, timestamped on my Nest camera. The last 10-15 mins of the time he was at my house he was in his vehicle, presumably writing up an invoice. The bill also incurred a $45 service fee, which was never discussed with me over the phone. In addition, the fact that the technician would not have any ability or time to fix the outdoor outlet that was not grounding properly during my appointment was not discussed with me. I called Phil on the phone who was courteous, but unwilling to adjust the price. He stated that a $45 service fee was standard (and actually stated that I somehow had a 5 dollar discount on mine...) yet I am really struggling to figure out how this would have played a part in the initial quote of $275-300 for a job that was estimated to take approximately two hours of labor. He also stated that he could have charged me for additional screws and caulking supplies.... (This would have been a max of 15-20 dollars). Bottom line- I've had good experiences with Phil and Trinity in the past, and they seem to do good work. But charging me just under $500 to hang four outdoor lights and spend a bit of extra time calculating a plan/quote on how to address additional issues but not having time to address them has been extremely off putting and I can't help but feel taken. I did my best to have a courteous conversation with him over the phone, but again he was unwilling to budge. I've used Trinity in the past but I'm not sure I'll be consulting their services in the future or recommending them to coworkers unless we can address this. Original review: Extremely professional and prompt communication. Showed up on time and performed quality, clean work at a fair price. I will be using this company for all future electrical work.

Today was the second time I've used Trinity Electrical and again it's the second time I've had a…read moregreat experience. Josiah Solecki was the electrician that came out to do the work today. He was right on time for our appointment. Josiah confirmed with me what our needs/projects were, how I wanted them prioritized, and estimated what the cost including materials and labor for each project would be (very reasonable pricing by the way!) Josiah was efficient (in and out in 1 hour...and he installed 7 new hard wired smoke alarms), neat (not even so much as a wet boot print left behind), and very polite, personable and professional. I could not be more pleased with this company. Their pricing and the level of professionalism are wonderful. I will continue to use them each and every time I need electrical services. Thank you again Josiah! Another job very well done Trinity Electrical!

Luis has become our ultimate go-to electrician! He recently added electrical power to our patio…read moreceiling, flawlessly installing both recessed lighting and a ceiling fan that have completely transformed our outdoor space. He has also added extra outlets exactly where we needed them and installed our outdoor lighting beautifully. Luis is always punctual, professional, and does an incredibly clean, meticulous job. No matter the project, he delivers top-tier work every single time. Thank you, Luis, for always taking such great care of our home

Luis is a real professional. he offers suggestions and pays very close attention to details, which…read moreis needed with certain projects. He is on time, works fast, and cleans up after every project, and is fairly priced. I highly recommend his services and have been impressed with his skills.

I reached out to this company to schedule an estimate for a home project. After communicating with…read morethem, we agreed on an appointment for Tuesday at 4:00 p.m. I confirmed the appointment and even adjusted my work schedule so I could leave early to be available. On the day of the appointment, I never received a confirmation or any communication that there was a problem. After waiting, I made several attempts to call and text the company but received no response. It wasn't until much later that I was told they didn't have availability and was asked if I wanted to reschedule for later that week. I understand that unexpected situations can arise and schedules can change. However, what was most disappointing was the lack of communication. My time is valuable too, and a quick call or text letting me know there was an issue would have been appreciated and would have prevented me from rearranging my day unnecessarily. Based on this experience, I did not feel confident moving forward with this company. Reliable communication is an important part of customer service, and unfortunately, that was lacking in my experience.

Set-up an in home estimate with this guy Phillip, he set the time and day. I agreed. Well nobody…read moreshowed up, and no call or message asking to reschedule. So I don't care how good your work is, your word doesn't mean shit. Wouldn't recommend this company

Excellent customer service and follow up!!!! The owner…read morecalled and very nice. I will be keeping them in mind for future work.

We hired Steve Martin Electric to fix some work that I should never have attempted on my own;…read morerewiring a bedroom's ceiling fan, switch, and wall receptacles. This required installing new conduit in the attic. Steve was a true pleasure to work with; he is both friendly and professional. He listened to what our issue was and then methodically went to work. He was efficient, fast, and left the area better than he found it. We've already called Steve Martin Electric for our next project.