There is not enough time or words to express how wonderful, professional, kind, supportive and…read moregrateful I am for my time with Minnesota Head & Neck Pain Clinic. Everyone I interacted with from the person on the phone, the people who checked me in for my appointments, to my physical therapist Kyle, Dr. Varun and all the nurses I met, were the most welcome, kind, and supportive people I have ever met. They made every appointment impactful for my health. I went 2-3 times a week for a couple of months before I moved for a job. When I told everyone that I was moving, they went out of their way to make sure I could get in for as many physical therapy sessions as possible with Kyle and Dr. Varun did everything in her power to help me manage my pain. I've had TMJ for as long as I can remember. I've tried different types of night guards, acupuncture, chiropractic care, and none of these gave me anywhere near as much sustained relief than going to MN Head & Neck Pain Clinic. Kyle created a therapy plan for me that would give me the most relief and was flexible for my life. Dr. Varun expedited my care so I could try trigger point injections. They changed my life and gave me the first sustainable relief I have ever experienced. I wish I had found MN Head and Neck Pain Clinic sooner. As my upcoming move got closer, every time I went in for an appointment, everyone asked me how I was doing, gave me endless kindness and words of encouragement and support. I have never felt so care for by such high-level professionals. The last day I saw Dr. Varun, I was getting nervous about my move, and she spent extra time with me to let me talk about my fears of moving and starting over. She was so encouraging and supportive and kept saying how strong and brave I was for moving. I will be forever grateful for Dr. Varun's compassion, kindness, and care. The time I had with MN Head and Neck Pain Clinic changed my life both physically and emotionally. Even though I couldn't take them with, everyone kept reminded me that they will always be there and willing to help.

Thank you Mr. Sather, I learned a lot on how to alleviate my pain. Thank you for the therapy,…read morereally helped me.

Talking to intake and I guess she got bored and hung up. Not a great look. Suggest Nura and…read morewellness great experience and do not hang up on callers cause they don't care like MIPM

I stopped in at the clinic to get needed paperwork and start the process to become a patient. They…read moresaid they needed my entire medical file (no one has ever asked for that - including surgeons). I got the file and was told to send to their admin email. After not hearing anything, I contacted them and they said they wanted access to my file directly. I contacted my clinic and was given a code they could enter to view my file. I notified them of this with the code and have not heard a word back from them since. What a joke and to think I wasted all this time on their behalf. Won't even comment on my impression of clients in waiting room. Do not waste your time.

I have been a patient at the Maple Grove iSpine Clinic for a good number of years. I have read all…read morethe negative comments on this page, and am also aware of the other side of the story. Remember what a mess drug prescriptions were? Everybody's dog was scripting drugs, even simply at the patient's request. Well, medicine has become more specialized and pain is no exception. This is a good thing. Congress has made drug regulations very detailed, and insurance companies have created an obsticle course, so much so that Family Doctors have a tough time dealing with all of it. These new pain clinics are designed to deal with all the regs on drugs insurance companies AND protect both the doctors legally and the patients medically. Skilled and talented nurses have rigid rules that keep everything in accordance and running smoothly. Special procedures are in place for everyone's protection, and they are important. Excuse me if this is repetitive. I want you to understand. In my opinion, nurses handle most all patient contact, evaluation, analysis, prescribing, everything, often in consultation with the doctor. Doctors will avoid any comments, referring you to your family practitioner for questions or evaluation. They are totally protecting themselves with the nurses as buffers. You can not call to speak to a nurse or doctor for anything other than scheduling. They even have assistants witnessing and recording their interaction with the patient, now. This is all a good thing. Insurance companies and laws, litigation and misdiagnosing, etc., etc. have to be dealt with, firmly and strictly in order to serve patients efficiently, safely, legally all in the patient's best interest. The pain clinic program has been, for these and other reasons, a huge success in helping deal with the 'War on Drugs." Yes, I have felt some 'rudeness' at times, seen the hard and fast rules, but nobody tells you why. Dr. William Fox, MD. (retired) explained to me over the years of his involvement in this program and the forces doctors have to deal with. He gave me an insight not generally available. I've had a chance to see both sides of the picture and it's not perfect. Humans are prone to failure. That's how we learn. We are still learning about pain, still trying new things. I have had great success along with some 'kinda' successes, but on the whole, I'm happy as a bear in honey with iSpine. They have my pain under control and I have a ton and a half of pain. I'm a regular Evel Kinevil with this, that and everything broken and the rest just one big pain. The few "Pains" I may get from iSpine are in my best interest and I don't need a special procedure for them. These guys do a fantastic job and they get my many thanks for trying to simplify what seemed to be at one time, an insurmountable job. You give 'em a break, too! Bob K. Oak Grove, MN

I was going to call to make sure the MRI results they claimed to have discussed with me were the…read morecorrect ones. After reading more reviews I guess I should be glad I already canceled all future appointments. My pain is extreme but I can't trust this clinic. It feels like your treated as a test animal and not a human being After getting a message saying they would talk to the office staff, I called again to get info about the MRI I was told we discussed but don't remember doing so.....and AGAIN...NO CALL BACK! AFTER LEAVING 2 MESSAGES 48 HOURS APART FROM EACH OTHER!

This place is responsible for giving me quality of life that I didn't think was possible to have…read moreagain. I began coming here six years ago due to chronic nerve pain in my lower extremities, which is very difficult to treat. My doctor, Dr. Kokayeff, was absolutely amazing. In my opinion, the most important thing is to feel as though you've been heard during any interaction with a physician. Each and every time I walked away knowing she listened to o what I had to say and worked with me to ensure the chosen therapies were the best for me. Then, almost two years ago, something happened I wasn't even prepared for. Dr. Kokayeff and I had been working together for five years when she told me I would be a good candidate for a pain pump. I had never heard of one so she gave me a lot of information to look at. After reading through everything, I knew that this would further improve my life. I went through the process of getting approved for it and began taking the necessary steps to have it put in. In truth, the first few months were hard. The amount of pain I experienced increased because they have to start off at a low dose and work their way up. However, once that dose is reached it is nothing short of life changing. Imagine never having to think about meditations again. Imagine being able to travel and live your life on your terms without worry of refill dates and appointments. Imagine only having to go to the clinic four times a year. This is my new reality. If not for Dr. Kokayeff and Dr. Will, I don't know where I'd be. In addition to the above, I have better pain management because of the pump too. I am now working with Britta Carlson, who I believe is a PA. She is equally thoughtful and caring regarding my care and takes the time to ensure everything is going well with me. Equally as important is the staff at the Woodbury location is phenomenal. From the moment I walk into the clinic I am greeted by name. Even medical staff I don't work with are kind and considerate of how you are doing. I cannot stress enough how finding the right place is a case of life and death when it comes to pain management. For those who suffer from chronic pain, you know the toll it takes on you both mentally and physically. You are not alone. Twin Cities Pain Clinic has the staff and the knowledge to help give you a piece of your life back. I urge you to consider them if you suffer from pain as I do.

Each process with this TCPC location is extremely complex for no reason. The communication from…read morefront desk to provider, as well as, from provider to insurance and clients is subpar at best. The front desk personnel, Sylvia, gives off a passive-aggressive, patronizing attitude while dealing with clients, even new ones like those who were treated rudely by her while she was on the phone and for 8 min and made sure you knew you weren't to interfere. I made a call beforehand, stating I would be running behind and the person on the phone said, "head in," even after I told her my ETA. She said she would speak to my provider. Upon arriving, I was met with Sylvia's "pleasant" attitude, and accidentally responded when she said, "Hi." Little did I know, she had just ended one call and began another. The 8-9 min spent on the phone without letting my provider know I had arrived, is most likely the reason she said that she wouldn't meet with me. I had explained the previous conversation on the phone and I believe she thought I was trying to undermine her, when in reality, I just wanted to explain why I traveled 20+ min and arrived late with assurance of seeing the provider. It's sad that in 2026, when a Muslim woman is by herself, certain people feel the need to assert dominance when nobody else is around. Then, when the other "new" clients came in behind me, the way she treated them was rude as well, as if she didn't feel either one of us fit in to be there.

Mary was helping me tremendously . I suffered neck pain, migraines and arm pain , from Klippel feil…read moresyndrome which has been ongoing since age 12 years old, now I'm 61 yrs old. I have long chronic pain due to my health condition I was born with. Klippel feil syndrome. Mary is knowledgeable, caring , kind and very professional. Unfortunately she stopped seeing me because a nurse at the unity hospital called her and told her false things and Mary stopped seeing me because of one person at unity hospital called her which never met me in her life. She has absolutely no idea what I have been diagnosed with and really didn't even care about me , I'm suffering in pain daily because of this. I truly wish that Mary Stahl would reconsider seeing me. I really really need her help. I suffer every day. . Living in this pain since 1979 . I would do anything and everything if Mary Stahl would reconsider seeing me. I really need your help Mary Jo .!please reconsider my care . I really need your care . By Valerie Halvorson 612-231-9840 Thank you Valerie Halvorson

Dr. Locketz is great! I'm assuming the bad reviews are from when he was doing pain management with…read moreopioids, and everything was falling apart because the government was telling Drs they had to take their patients off pain medications; so, there are a lot of unhappy patients posting bad reviews about him. I went through him to get my medical card and yes, you do have to pay before your appointment and it's $205. I don't know where people are getting these crazy numbers of it costing way more than that, but it doesn't. Everything is done remotely. Everything was super smooth and there weren't any issues at all. I got my medical card the following day, even though it can take up to 30 days. Everything was super short, simple, and to the point. I never had an issue with Rachel, she has always been pleasant to deal with. I actually got my fiancé set up with an appointment, and he had the same great experience as I did. We even called him back and had a chemical eval done for court and they were just as thorough and pleasant as the first time. I've recommended them to several people. Don't go off those old reviews, they are inaccurate. 5/5 stars for me. Thanks Dr. Locketz and Rachel.

I am so thankful that i found a doctor with his point of view. Don't need pain meds anymore…read more Relief! Thank you!

Would give zero stars if it was possible. Went to TCPC after living with 10 years of severe Lumbar…read moreradiculopathy affecting my left leg. Met with a NP, who told me that she would never prescribe anything for the pain and that the intrathecal pain pump was my only option. I had previously tried the spinal cord stimulator with failing results. After the "trial" I ended up with a spinal fluid leak, leading to excruciating headaches. After days of calling, they finally scheduled a procedure to fix the leak. I should have seen the signs then, but was so hopeful to have relief. Had the pain pump installed and thought everything was fine and I would finally live with less pain. Little did I know, the pump would be empty before the date they told me to come back on and I was forced to endure morphine withdrawals on my own. Phone calls went unanswered and portal messages ignored. When my NP finally responded to me via the portal, she blamed the emptying on me. Fast forward to round 2, I asked for a medication change due to the side effects I was experiencing, was given the change but again was forced to withdrawal because they will not return phone calls asking for a fill. I am so done, I will have the pump removed and learn to live in pain. Do your homework!!!

They are horrible in that they will not prescribe much needed pain medication until you have tried…read more2 pretty invasive procedures. I told Sally Kangas that my family physician would no longer prescribe my pain medication after the end of the month, and still wouldn't even knowing I would be going through withdrawal. Even though I was considering trying one of their procedures.