My check engine light was on and auto tech did a diagnostic test and fixed what was wrong. I was…read morealso kept informed. I was very pleased with a job well done

I requested a full check out on a 1972 vehicle. The shop charged $160 for this service. I towed the…read morevehicle and there was where it sat for a MONTH with nothing but excuses. Finally they provide a check out sheet and I had the veh towed home to do what I wanted then returning to him or someone else for the remainder. I attempted to remove the wheels to have the tires replaced and discovered they had hammered the lug nuts so tight there was no way to remove them without equipment.. this was soooo unnecessary other than maliciousness! Of course they deny ever removing the wheels.........how do you do a full $160 inspection without even taking off the wheels

Came out to my location and diagnosed the problem with my vehicle. Customer service and…read morecommunication was top notch. Price for the service was very reasonable.

Finding a trust worthy mecía priceless, and getting great rates for quality work is defiantly worth…read moreyour time to take your car repairs to here. Personally I go out of my way and drive an hour and fifteen minutes to get Robinson Poyne's high quality service and best rates service :)

I didn't even know this was here! From the main road all you can really see is the auto shop…read moreconnected to the Sunoco gas station. But this is right behind it! I was on a tight schedule, and my usual was totally swamped, so they referred me to this shop right behind them. I thought it was kind of cool because they had me drive up and drive around a little bit to try and find out where the tire leak was coming from. I'm used to them just doing everything themselves, so personally I like being part of the process somehow. They also gave me a heads up before proceeding that based on where the leak was coming from, it would cost more than normal. They could've just done it without asking, so I appreciate it that gesture! Within a few hours, my car was ready. Now, later on that evening, I realized that the tire was still leaking, but I took it back as soon as I could and they addressed the problem at no additional cost. And they did it right on the spot! I can't remember the last time that I got car work done without having to come back later. They are professional, and overall get work done faster... Even though it can be hard to gauge because my tire may be on its last leg (yikes). I would recommend them to anyone in the area.

Someone recommended this place to me a few years ago. I've never been disappointed by their…read moreservice. They're extremely honest for example if they can't help you they'll suggest you go somewhere else they've actually driven me home before because I'm handicapped & didn't have a way to get there. They're very close to my house & they're always extremely accommodating & friendly. All car repairs are expensive but here they're at least reasonable. I'd recommend them to anyone with a car. They're the best mechanics I've ever used.

First let me state I have had them do work for me before . Very good work and service…read more My concern they agreed to work on my vehicle . Installing a tow plate on my jeep. We agreed on the date and I told them not in a rush , figured a week . Shop manager said will fit it in hour here , hour there, cool no issues. my issue was after 5 days never moved , other than when they took off my plates, so I could get my new one s. yah , I was upset and said forget it i will just take it somewhere else. The manager rudly says fine , take it , no body wants this kind of job anyway. if thru were in over their head busy, could have called . Would have picked it up and we could set another date . Would have understood., It attitude and demeanor cost business . Reputation and customer service is key. I am a retired disabled veteran, i am not special or exspect anything other than respect and fair service for a fair dollar. Like I stated they did good work and provided good service before.

I was minding my business a few weeks ago when an insane Maryland driver came out of nowhere and…read morehit my car. I had my car towed to Bowie Auto Clinic and Ernie did a great job of communicating with my insurance company and the other driver's insurance company to get my car fixed. The Collision Center communicated with me throughout the process and i'm really happy with the repairs. My car looks better now than it did before the accident. Hopefully I will never need to return to the Collision Center, but if you get in an accident I highly recommend them.

Love this place and will be back! I decided to check this place out based on the the reviews I saw…read moreon yelp and they are definitely worth five stars! The owners name is Ken and he is a super friendly guy. I had a literal hole on my drivers side rear and received quotes from other body shops with prices in the $1,800's, taking a week to finish. Ken quoted me more than half of that price with a two day finish and the work was phenomenal! My car was returned to me washed and looking great! I will definitely be referring a lot of people here! Thanks Ken!

Based on the reviews, I decided to give this place a try. I needed a new radiator. The job was…read morecompleted for a good price but they were very messy. Antifreeze had spilled everywhere under the hood and was also in the crevice of my fog lights. I complained, they apologized and cleaned up the mess. RED FLAG! Second visit went back for AC lines. Cost $1400, kept the car for 3 days, picked it up and guess what!! My air still wasn't working. He told me it would be an additional $800 to fix! Not to mention they left dirt, and black fingerprints in the trunk of my car where they were working. I went to another shop and had it repaired for $300. They definitely tried to get over on me being as though I am a woman. SOOO.. beware!

I had to have scheduled maintenance performed on my RDX. Brady's got me in within a couple of…read moredays. They called, as promised, with an estimate which was less expensive than the dealer. My car was ready on time at the price quoted. I also called about a repair to my wife's 2009 BMW, and they honestly told us that they don't do many repairs of the sort that we needed, so we went with the dealer. They could have taken the job, but instead, told us the truth. I feel like I can trust Brady's to do the right thing and will definitely use them again.

Brought our Mustang in as the battery would not stay charged. We thought it might need a new…read morealternator. It turned out to be only a loose cable. HONEST place to do business.

Chaotic customer service and pretty pricey services.They don't pick up the phone regularly enough…read moreeither.

I had an amazing experience here! I brought my car in to have them review recommendations that…read moreanother shop gave me to get $3,000 worth of work done. Kevin was incredibly nice, worked efficiently, and gave me his honest assessment that I only needed to do about 5% of what the other shop told me I needed, which saved me thousands of dollars. He also took the time to explain everything to me to make sure I wasn't worried about not getting the services. All the other staff were also incredibly nice. I would highly recommend, even if you need to drive a ways to get here, it's worth it.

I've been going to Dr. Auto for two years, and every visit has been outstanding. Their customer…read moreservice is consistently excellent, and the quality of work on my car is always top tier. I truly trust them with my vehicle.

It pains me to write this review as I have been a very VERY loyal customer to Dr Auto Repair for…read moremany years. Today, however, crossed a line for me and I am compelled to leave this feedback for others. I took my vehicle in for brake work and in usual fashion, the shop turned around the repairs quickly. My issue was with my pick up today and what transpired thereafter (resulting in being awoken from a nap to banging on my door by shop workers). Context and back story here is I am in the IT industry and had a late night software deployment last night. I dropped my kids off this morning at day care (my wife has been out of town at this point on travel for a few weeks, so i am extra tired) and then made my way via uber over to the shop to pick up my vehicle. Upon arriving (I was paying by cash), I told the shop who i was, what vehicle i was picking up - and was told the bill was already taken care of, and that I was all set and good to go. Now here's the key detail - My truck which was serviced was boxed in, thus in order for me to get it out in the first place, another vehicle had to be moved by the shop (not by me), which they did. As I was driving home, I had a call for something pertaining to my software release from the earlier morning come up, and during that call missed a call from the shop. Upon returning home I took a nap since I had a late night of work + exhaustion from the kids. I was awoken not too long after by banging on my door (not just once, multiple times; which awoke me from an upstairs room). When I went to open my door I was confronted by shop workers, and told that I left without paying (and the way they were grilling me; on purpose). I told them I was told the bill was taken care of and good to go. I went through the details of everything that happened, and realized that there was a mix up where it was thought I was a different customer (which is fine, mistakes happen). I gladly paid immediately after there was a clarification. However, I was very very put off by the shop's tactics and intent to portray this as if I knowingly and intentionally did something wrong here. Even after explaining what happened, one of the two of the workers that came out continued to bash me as if I maliciously did this. The kicker about all of this. The work for my vehicle had not been fully completed at the time of pick up. I called back to speak with Mr. Al (who is very nice) and explained what happened and he agreed there was a misunderstanding. It was then called out to me that I needed to bring the vehicle back to complete the remaining work. I never received a receipt for the transaction, and was never apologized to by the workers that came out to gang up over the misunderstanding. I am big on loyalty and customer satisfaction, and this entire experience has soured me to this shop and/or recommending it to others in the future. All it would have taken is giving a listen with an open ear, vs assuming that I somehow moved the vehicles boxing the vehicle in myself in order to somehow move the vehicle without visiting the office for payment and get the key (which i did), then being told I was all set and good to go. I want to stress Mr. Al is a very nice man and apologized on behalf of the workers that came out, however this experience has left me upset all day given the assumption that I had ill intent after being a loyal returning customer for all of these years. UPDATE: I should add, the shop has done work for free on my vehicles before, and Vincent said the mechanic noticed something and fixed it, so 'happy birthday'. According to them I should have probably asked then who paid for that too (and you can see how I would think things were set if told the bill was taken care of). In this instance my vehicle was released to me after I told them the specific make/model (not that i was picking up a pickup truck) - The other pickup truck was completely different make/model. The accusatory nature when coming to my home and banging on my door was borderline harassment and my reaction to the entire situation would have been different if it was approached more neutral as "Hey, there was a misunderstanding we got the vehicles confused despite telling you it was paid for", not "YOU DIDN'T PAY, WHAT IS WRONG WITH YOU". I started going to this shop during the pandemic SEEKING out ways to support black businesses. Never in a million years would I have thought the business would treat me as if I am a criminal after having been a loyal customer for many years prior to this incident and never once having any issue or experience like this. I have had 2 vehicles services here well over 10 times in total or more - yet am treated like this..