This is hands down the BEST DENTAL OFFICE i've been too, from the friendly front desk staff, nurses, and Dr Fan! I was nervous from getting an extraction from my local dentist that had complications and was referred to an Oral Surgeon. Dr Fan is warm, friendly , kind and most importantly GOOD AT WHAT HE DOES. I'm changing my dental care to Bronx Advanced Dental & I suggest you do too, Quick and Easy appointment/s Weekends too, If you have children, they treat pediatrics as well , Best Decision i've made read more

The actual DENTIST , I LOVE THEM. They are so kind, friendly and helpful. But I took off 3 stars because this is getting out of hand. I hope this review provides insight to the higher up. However the scheduling system and person over the computer system and front desk are a damn mess. It's getting worse. First on June 1, they had my husband and child wait over an hour to tell him that she wouldn't been seen because the dentist didn't want to see her, as another dentist had worked on her. They would prefer her to stick with her. Why did that take an hour to figure out. The person scheduling should of been aware. So they rescheduled her appointment for 6/23. We couldn't make it. So it was rescheduled for today. As you can see from the text i attached . I arrive today at 10:00am and first thing the receptionist over the screen says is that she can't see my daughter appointment in the system. Why is the call center scheduled appointment and the actual location not aligned? This matter should be looked into. Secondly , I'm told that my child will be seen, but I have to wait , because there are 4 people ahead of her . Again. How the hell and why the hell is that possible when she has an appointment SCHEDULED FOR TODAY. I am so irritated and frustrated. Because the issues are out of my control. But it's to many incidents that I am ready to not return to this location. I hate that because I actually like Dentist themselves, but the mishaps are very disheartening. I pray that they fix the system. I have been with them since 2019. I would hate to leave, but this is becoming an inconvenience. read more

Advanced Bronx Dental - Orthodontists Near Me - Bronx, New York

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Horrible place to go to if you need any dental good work. The people in there are lazy af! The receptionist that look Russian don't even be in the front desk, she be talking to her coworkers or on her phone that's one. The dentist she asks you to book a next appointment for any little thing when it could be done in the same appointment . Literally got a cleaning and asked for a fill on ONE TOOTH & she said next month appointment lol. The office is usually empty so I don't understand why they take long and when booking an appointment it's a month or two away. It gives they don't even want to be there, so why keep this practice even open. I've read the previous bad reviews and still try to give them the benefit of the doubt by still checking them out. Oh and lastly they don't even answer the phone and they always rescheduling your appointments cause the dentist always has an emergency. Never coming back here AGAIN! read more

Horrible clinic and the front desk is very rude and disrespectful! They offer no help and they cancel your appointments whenever they feel like it with even calling you! They don't care about their patients only the type of insurance you have and if you have money to pay! The whole office is a mess and the wait time is ridiculous! read more

Update: After I complained about bad experiences with clinic constantly cancelling my appointments, they apologized repeatedly, and moving forward, I saw great improvement. I now receive calls and text regarding my upcoming appointments and so far, no cancellations. Staffs are always friendly. I am happy and satisfied and would recommend this clinic. read more

My daughter had to have a filling for a tooth. I thought I was going to be late and miss it, but I was glad they had a 15-minute grace period because other dentist clinics do not have a grace period. They were careful and understanding along the way with my daughter. read more

Had a complicated extraction and no other oral surgeon would touch me. This place was extremely clean, professional, and all around top tier. Everyone was professional and courteous. I felt amazing and safe from start to finish. read more

Been going here with my daughter and son for years. Very professional and make my kids feel comfortable. My son was a bit antsy with his x ray photos during cleaning appointment and the doctor was very nice, patient and made him feel comfortable. Thank you. read more

For procedures for children, they need Nitrous gas which is not free, the Patient needs to pay. The cost is very high $225.00. Management should reduce the fees for Nitrous gas. (Advanced Bronx Dental). read more

My 3 year old daughter was referred here for surgery and the level of care was honestly phenomenal. They were the only ones who were able to actually get X-rays of her mouth by making her laugh but the doctor also got to clean her teeth and prep her for the surgery all while keeping her calm. They are super nice here and are worth the 2 hour drive. I was very nervous at first, but the way they cared for my daughter was very settling. read more

Wonderful place, friendly staff. My daughter Struggled with dentist in the past where she had to be restrained. We've been here several times even had a crown placed and she's never had to be restrained. Would recommend. read more

A little wait, even after my appointment, after going into the room, everything went faster. Everyone explained the treatment to me & my daughter. Sweet staff. read more

Why even make appointments ?? This place is soooooo bad and unprofessional. 130 appointment and I arrive 15 mins early only for my neice to get called back at 2:09 and have her sit in that damn chair till 2:54 when the orthodontist finally walks in. Horrible place horrible staff. Owner either doesn't care about patients and it's all about the money or is just dumb. read more

Sad to say the location of this establishment speaks for itself. Had an appointment with my nephew who go called in after waiting an hour and twenty minutes I go check on him they just say him sitting there the entire time. (My nephew is 14 years old) While waiting I overheard one of the dental associates tell the front desk lady three kids were coming in from whom ever else. She told the dental associate absolutely not they will have to wait after these first to patients. Nop once I walked to the back I saw them taking care of these kids that have priority for whatever reason and can't wait like the rest of us. While my nephew is just sitting there along with the other lady who was before him. What an unprofessional place if this was a dental emergency I would understand but three people in front. Disgusting read more

This is the worst orthodontist EVER .. my daughters treatment left me traumatized. Unprofessional. They cancel appointments at the last minute. Tried to speak to management several times; left numerous voicemails. I had to find another orto. read more

I went to the office, and I must say it was very active and everyone was handled accordingly and carefully. The staff was well versed & attentive to the needs of the patients, I very much appreciated this. read more

Great location, easy to find, clean environment, and friendly staff. Great place to bring young kids for their routine dental check up.

I wanna believe because around this area there is not other close orthodontist that is why so many people go there but to wait to be seen is ridiculous my question is why the always overbooking so many people for one day if they only have one orthodontist? And they make patients wait for 3 hours for a regular check out for a monthly appointment. My brother goes there because he only have 3 month and he finish but me I was there for only 3 month and I change in another orthodontist office somewhere when people are very nice and with a big waiting area where they are professional and they respect so people if you think to make appt for the firts time in this locations plz save your time and your money! read more

I found this place when my daughter need it dental care she's obviously a kid and this place was gently courteous and doctors know how to get the kids into the services they need I'm so glad my daughter got the services she need it at the time and when she needs any kind of special dental services I don't hesitate to. All then and make an appointment. read more

I had a very horrible experience at this location. I went in to get a tooth removed and I was told I needed to pay 65 bucks for the oral surgery. I paid my money and proceeded to wait 3 hours to be seen. Once I was seen, the dentist told me he couldn't remove the tooth because he wanted to have a additional scan. I was fine with that however, I wanted a refund because I didn't receive the service I paid for. I was then told the 65 bucks was for a co-pay. My actual receipt stated oral surgery. When I said what my receipt said the receptionist asked for my receipt back so they can change what I paid for. This place is very unprofessional and a huge rip off.... Please don't go here... I wasted my money and time... two things I can never get back read more

This place is the worse. I would NOT ever step foot in the place again. I should have know by the look of the area that this place would be horrible. I allow these animals to pull four of my daughter's wisdom teeth and what they did is inhuman. They did not properly sedate her like they said they would and put her to sleep so she wouldn't feel anything instead they only put a mild sedative through an IV and pull all four teeth while awake. My daughter was screaming for her life and all that animal dentist did was yell at for her to stop screaming. If I could shut that place down I would. And to charge me a co-pay of $65 supposedly that my insurance required is completely wrong. I should have done my research better. I hope who ever reads this review would run the other way. Zero stars if I could. read more

My kids realy like this place. we were at many different offices and only this office and doctor they like the most. Very kindly and professional . We have never been waiting here more than 30 minutes. Maybe we were so lucky but really everytime we were waiying a little bit and after that all check up was so fast . read more

I was waiting for 4 hours my appointment was at 7:30 I was not seen until 11. The staff is very unprofessional and rude and have no manners.

The staff here is always extremely unprofessional and completely discriminatory. I watched an African muslim woman be told that she can not go to the back with her 5 year old, but then the dentist proceeded to return to the front twice to ask the mother questions about her daughter. I'm not sure what kind of information they expected to receive from a 5 year old. I have watched hundreds of hispanic parents accompany their children and was truly baffled by the level of disrespect shown to this mother. SHAME ON YOU Advanced Bronx Dental!!!! read more

waited 3 hours and finally decided to walk out!!!!! AND STILL IN PAIN!!! insane! they over book so much the line was out the door!!!, They just let you sit there and wait with no consideration what so EVER of telling you how long it will be, knowing you can't eat or drink 5 hours prior to procedure. There were patients waiting in waiting room since 2:00pm, it was 7:00pm when I walked out and they were still there!!!!! I have never ever ever experienced something like this in any medical office. I WOULD NEVER RECCOMEND THIS DENTIST OFFICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! P.S. The receptionist was very sorry, I know its not her fault. she was very kind. read more

I was seen by the doctors immediately. All the workers were super friendly especially the assistants, who guided me step by step on the procedures. They made sure I know what was going on 100% of the time. The doctor was very informative and made everything less painful. I was out of the door in less than half an hour. Great overall experience! read more

Please do not go to this dentist place they all are extremely rude and they do not care about there patients. I went in there to get a wisdom tooth removed and even though I was in extreme pain they just gave me a prescription and refused to treat me and made up some bogus lie so they wouldn't be bothered by me or any other patients and there so unprofessional PS I didn't even want to give them a star i was just forced and I defiantly changed my dentist after that horrible experience read more

My appointment was changed to the next day because the one and only surgeon decided to not come in. I came in the next day, still in pain. Waited and waited. The doctor was some young guy who looked like he just got out of school and he spoke like an uninterested diva. I asked him to please put me to sleep but instead they gave me local anesthesia that took forever to work. As I got a little sleepy, they started to pull. I screamed and cried because I felt EVERYTHING! I'm tramatized, my gum looks a mess and I will never go back. I'm still in pain. read more

I love this place great staff! Could use a bigger waiting area. Made this place my daughter dental for service. I would recommend this place to family & friends. read more

Hi Andrew, not sure who you are and I don't really care. I called and spoke with the staff on 3 separate occasions and informed them I have HMO coverage and not PPO. I asked them if they take that version and I was told yes. My insurance also has advanced dental as in network, but informed me to check to see if they accept the HMO version. When I get there after waiting for almost 2 hours they called the insurance to verify if they were in network. I was then told that only the PPO version was taken. I specified up front all of my insurance information and was told no problem we accept that. I shouldn't have to drive 1 hour and then wait 2 to then find out I won't be covered. It is the job of your office to give the correct information and verify before I make the trip. I can't verify as I don't work there and the insurance company has you as part of the network. That was why I called and verified before I even set the appointment. read more

Actually, I was never given anything to sign upon discharge. Secondly, I've called the office multiple times to follow up on my approval for additional services. Still waiting to hear back from someone. read more

My regular dentist referred my to this place for surgery I would need because He was unable to do it. My initial interaction with the receptionist was cold and unwelcoming but I figured they must be good since my dentist recommended them so I made an appointment. The day before I was scheduled to come in I received a call stating the surgeon would be unavailable for my appointment. Then I was told the earliest appointment available was a MONTH later. I didn't bother rescheduling. read more

I went in for a full on make over about a year and 4 months ago and I am still waiting to be done with the process. I have absolutely NO problem with my doc, Adam Brisman. He did a wonderful job making the procedure as painless as possible. My problem with this place is the office itself. It doesn't matter if you are paying alot out of pocket for most of what is being done, you get the same treatment as anyone else who wanders in. They ALWAYS overbook, they will waste well over 2 hrs. of your time sitting in a hot, stuffy, crowded office waiting to be seen. At times, they will have you re-book the appointment for the next day due to overbooking. This does not work for people who take time off work to be turned away through no fault of their own. I was given an appointment at least twice in the span of 6 months to show up to an office that was CLOSED with NO phone call advising that you should re-schedule. The communication is terrible and I've been known to waste anywhere from a few hours of work time to an entire day off to show up at the Bronx location to have NOTHING done due to miscommunication. Other than the procedure itself, it would be pretty hard to recommend this place to anyone. read more

NOT READY FOR PRIME TIME!!!!!! No!...No!!...NO!!! The Willis Avenue office -------NOOOOOOOOOOO! If I could give them MINUS 5 stars I would. I arrived at 10:15 am for an 11am appointment. Huh! (I should have shown up the day before and camped outside the door.) Before I went, I called the office told them that I was concerned about the bad reviews. They said, "What bad reviews, that could not be them because they specialize, it had to be a different dental office that got those reviews". (Yeah right!) Then I specifically told them that I had another doctor's appointment the same day at 2 pm and they assured me that I would be able to make it in time. Lies all lies. When I got there people were standing around, the 12 chairs were filled, people were perched on the radiator, people were standing inside and outside the door fuming and cussing with good reason. One lady said she was there from 9am and still had not been seen. I was not seen until 1:15 pm and since a root canal takes about 45 minutes that was it. Needless to say I missed my other appointment. Three (3) hours waiting around to see a dentist. Ugh! Never, ever, again! The dentist was good, no problem there, it was the most pain-free root canal that I have ever had. But the management of this office is horrible! Double booking happens now and again in some medical offices but the dentist mentioned that they usually quadruple-book! 4 patients in one time slot!!!! Outrageous! Unheard of!!! I also understand that their Scarsdale office is worse. So much for trying a different location. UPDATE: So it had been 7 days since my root canal and they still have not sent my x-rays over to my regular dentist's office. The other appointments that I had scheduled this week for gum preparation and post work for a crown have had to be cancelled. I have called to request the x-rays, my regular dentist had called for the x-rays. Nothing doing, nothing sent!!!!! I called again this morning and they put me on hold then they hung up on me. Whaa??? And so it goes...business as usual. I will contact my union and suggest that they drop this dental practice. read more

I pulled some teeth there. There was only one nice staff member, the rest were rude including the surgeon. If any complications arise, as they did with me, don't expect them to work with you and try to help you feel better because they don't care. read more

Was told that I would have braces in and out in 1 year. If you pay out of pocket, beware; It is going on 3 years. For some reason if you have been to different locations, they do not have all of your files in one, but they would have to scatter all over the place to find it or else they think that you started your treatment one month ago when it has been three years. The ortho can be disrespectful at times. When one doctor informed me to tell her that I had an overbite, she responded *with a condescending attitude**"what's wrong with an overbite?" My bottom teeth were pretty much straightened out by the old doctor who was an Indian man that used to work there, and he gave me 3-4 months of finishing treatment. After he resigned, the female doctor returned again and the bottom row once again became unaligned and when I made note on that, she responded *condescending tone* "what's wrong with your teeth being like that?" It has now been a little over a year since he left and now my top row is misaligned and she said that she can't fix it. You go there thinking it's cheap so you might as well, but they have different motives, plus you get what you paid for. And it's small and overcrowded so if you don't have a seat, you will stand for hours or until someone gets up & you can beat the next person to get there. This is a warning: Don't go there. read more