I love this place. New to the general area. Young man was very nice, didn't push things I didn't…read moreneed (my car is maintained by myself or family member) however mentioned my third rear brake light was out. Felt very good when leaving this establishment

I've been a Valvoline customer for years, and I hate to leave a 2-star review because other than…read more"The Issue" this would have easily been a 5-star rating. Quick-lube places seem to always make some kind of mistake, but Valvoline seems to make the fewest. I've consistently received great service at the SE Powell location, which used to be convenient as I worked close by. Now it's the only Valvoline I trust, but it's across town. This review is of the Tualatin location on Nyberg 10/28/23. My pet peeve: when I get my oil changed and the person who checks my tire pressure forgets to put the valve cap back on. I SPECIFICALLY BROUGHT THIS TO THE LEAD TECHNICIAN'S ATTENTION. I told him that I didn't want to be petty, but I hate when I get my oil changed and the service tech forgets to put my valve caps back on. They weren't fancy or expensive, but they were a stocking stuffer gift from my son last Christmas. I asked that they made sure to replace the caps. I know he heard me, because he said he'd added that detail to my customer profile so that I'd never have to ask again, and he shouted to the guy checking the air pressure MAKE SURE THE VALVE CAPS GET PUT BACK ON. The service tech said "Gotcha! I'll make sure!" So imagine my surprise/disgust/anger/disappointment when I get home, park, get out of my truck and notice that I only have THREE valve caps. C'mon Valvoline. The techs were friendly, professional, knowledgeable and thorough. No hard upsell, asked all the right questions. I want to be a Valvoline fan and customer, but this makes it difficult. I know it's such a small detail, but right now I am SO pissed. There's no excuse for this. I specifically and directly addressed this, and it still got still messed it up. *sigh*

Great great great customer service. The attendant that helped me was very courteous, professional,…read moreand knowledgeable. I got an oil change, air filter changed out, wiper blades replaced on my 2005 Mercedes C320. The attendant also pointed out other items under the hood that seems concerning and I should get looked at at an auto shops. And for that I'm thankful because I wouldn't have have known to get those other items addressed. The attendant was named Aryana, and she rocks. I will be making this my regular oil change location.

The manager Paige is an incredibly rude and toxic person to customers for absolutely no reason. I…read morewas barked at by her twice during the service and she accused me of having a bad attitude when all I wanted to know was would they put the oil in I asked for and would they honor a coupon I had. Terrible experience and unless you enjoy being treated like trash stay away from here.

I've had wonderful experiences at Sherwood Auto Repair. The first time was for fixing a pressing…read morecar issue, and I came back at a later date for maintenance items. Katie was great to work with and upfront about items really needed versus could be saved for a later date. I was kept up to date each time my car was dropped off, and always given a written summary of items completed. My cost was slightly higher compared to other places I checked, but I decided it was worth it for the quality, care, and follow up Sherwood Auto Repair provides.

I have a manual transmission, 2000 Honda CRV, and my catalytic converter went out right before I…read moregot my tag renewal notice. I also had something wrong with my idle that had been an issue for quite some time. So I took my car to Sherwood Auto Repair. A couple of weeks later I took my car to the DEQ for my tag renewal. The guy there didn't believe my car was even running since it was so quiet and asked THREE times to be sure the car was on! You are all magicians! (Obviously we passed inspection easily.) Thanks so much! Additionally, Katie was a delight to deal with, and incredibly knowledgeable. She helped me troubleshoot the problem over the phone. Your process of estimation is so helpful, since you categorize things by priority so that I can take care of my car and plan for the financial impact well in advance. The pricing always is fair, and they do what they can to minimize costs. It's wonderful to have a mechanic that I can trust, who's grounded in integrity.

Chandra and his team are always our first call with all of our vehicles. They have saved us so many…read moretime and got us back on the road. They also maintain all our company work vans. I completely trust Chandra and they always get us in quickly and get us back on the road fast.

I wanted to give this shop a try due the many great reviews but it was not to be. I called today…read moreto change the reason for an appointment scheduled for this Friday. Originally it was due to my engine light being on but that issue seems to have fixed itself. So I wanted Shay to do a diagnostic to determine why my Ford Escape battery was draining overnight. He seemed to be stuck on the engine light issue and when I tried to shift to the matter of the power drain the conversation went sideways and he became hostile. He cancelled my appointment, said he now had no openings for Friday and would call me back when he had an opening. If I had any doubt of his ability to service my vehicle I would never have made an appointment in the first place. So I guess I'll stick with Landmark Ford until I can find another reputable mechanic. Communications could have been a lot better.

My family, including now my son, has been trusting Chris and Jacob at JC Car Care with our vehicles…read morefor over 12 years now. I have complete trust in their looking out for us in taking care of our cars. Thank you so much. Highest recommendation here.

They did a great job taking care of my car, a 2007 Ford Escape. I had my brakes go out and due to…read morethe age of the car and wear on the brakes I needed a full brake job including brake lines. They were very communicative and went above and beyond to get the job done.

Zach said he could do the brakes on my wife's car. He had the car for more than 2 weeks. He could…read morenot source the parts. After bringing her car to a real mechanic I found he left the drivers side bolts loose and the sensor was hanging to the side. This level of negligence could have caused a major safety issue. I would not recommend any mechanic services from this location. Very unprofessional.

My headlight dashboard notification went off so I dropped by the Jiffy Lube by my office, after…read morework. I was made aware that my serpentine belt was so worn out that it was about to break. It could not be fixed at that shop but they referred me to the Lake Oswego Jiffy Lube, where it could be replaced. I called the LO store and the manager, Eric, reassured me that they could get it repaired the following evening (it was closing time when I called). I was on pins and needles for 24 hours, afraid it would snap and I would be stranded on the side of the road at any moment - but that following evening, Eric got the belt ordered and replaced in less than an hour. He also changed out the headlight, which the guy at the other Jiffy Lube could not reach. I can't tell you how relieved I am to be all fixed and everything was taken care so quickly, and for much less than what the dealership would charge! I am very grateful to Eric and his staff, for the great customer service! I am also relieved to know now that that do all kinds of services and not just oil changes. Great customer service is rare & so is affordability - these days - so I am very happy to now have a shop nearby that I can go to for future oil changes and issues with my car!

From my first call to get an initial estimate and timeline for replacing my radiator and some other…read moregeneral maintenance on my Camry I had nothing but great communication and follow through. They made some recommendations that made sense and didn't push anything. Explained what they were doing and why. Did a few little things without charging extra. Yes, I wish it cost less, but the pricing was reasonable and as estimated. Could I have found someplace to do it for less? Maybe, but I sleep better knowing my car is well taken care of. Having a loaner car made it work for me. Until further notice, they have my business!

Total honesty, super great family, longtime business!! No worries about Service and quality, parts,…read more & A+++ pricing! This family will work with you to help you keep your car at its best!!!

This is my go to place for my car! I have had many issues resolved by checking with these guys…read morefirst! They can do a lot more than just oil changes! Right now they're replacing my burnt out lights! I totally recommend this location!

I recently visited this location after another location was temporarily closed due to down…read moreequipment. It was a blessing in disguise because upon arriving, Chris was quick to ask what services I needed and did a great job on my oil change. I was also able to check other maintenance that might need to be done on my car in the near future and I told him I would be back for my 60k service. The shop was clean, quick service response and I didn't feel like they were trying to push sales on me. Really happy with my experience with Chris and the location.

Still finding and replacing the cheap parts this place had installed on my Jeep. Working with…read moreanother shop, will let you know how it's going. Friends, find another place to have your vehicles repaired. They love replacing and charging you for parts you don't need.

This place just charged me $720 for a simple, routine oil change, brake inspection, differential…read morefluid service, and brake fluid service. I have never paid this much for routine service work. They also tried to scare me at length into replacing my entire front brake rotors when I know for a fact that I just need to replace the pads. For context, I drive a 2018 Subaru that only has 55,000 miles on it that I have only driven for ordinary commuting (i.e., no rough wear and tear from off-roading or driving on rough surfaces). I usually don't post reviews, but I had to post this one because I made the mistake of coming here and I hope my review will help someone avoid my same mistake. Go literally anywhere else.

The owner was nice until I questioned his recommendations…read more He left a rude voicemail on my cell phone. I think he is dishonest

Clutch on car went out on way home from a quick shipping trip. Paragon was recommended by another…read moreshop that was not able to get me in for repairs in a timely manner. They let me know when could get in to provide an estimate and then a time frame for beginning repairs. They provided an itemized statement and then let me know what were the needed repairs and what could be put off for another time. Being new to the area it was very refreshing to find a business that provided such good service