Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

Extremely disappointed with my experience at this shop. I brought my vehicle in because of a…read morespecific noise/repair concern. After their diagnosis, I was told the right control arm and struts needed to be replaced, and I was quoted around $900. Not only was the original issue still present when I drove away, but the experience got worse from there. I was told my struts would be replaced, but I was later informed shocks were done instead. I was also told the right control arm needed repair, but work was done on the left side instead. On top of that, my car key was damaged while in their possession. I was given conflicting explanations first that the key was already wobbly, then that it had to be taken apart because the battery was dead. Regardless, I ended up paying to replace my own key. When I immediately told Mike (the owner) that the original noise was still there, he asked me to bring the car back the next day. After looking underneath the vehicle again, I was suddenly told there were multiple additional problems that somehow weren't identified in the original diagnosis--and I was quoted another $1,100. At that point, I lost confidence and took my vehicle to the dealership for evaluation. I provided them with the paperwork from this shop, and based on what I was told there, the repairs I believed had been completed were not consistent with what I was charged/told had been done. I am now having the dealership properly repair my vehicle. This was an expensive, stressful, and frustrating experience involving poor communication, conflicting information, unresolved issues, and damage to my property. I would strongly encourage anyone using this shop to get everything documented clearly and verified.

they weren't very responsive when i reached it to them. i got one reply and never heard from them…read moreagain.

It's our go to place for mechanic work. Tires, batteries etc. My husband Larry and I get…read moremagnificent customer service. The owner is always professional and courteous. I was apprehensive at first because we own Kia's. This place put our fears to rest. You're in and out in less than 2 hours. WE LOVE THIS PLACE!

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

A lot of "half assed" bs... they talk a great game and then play a total different sport... Because…read moreI came with my own engine and didn't buy one through them... they created multiple new issues with the vehicle. They didn't bolt down the supercharger to spec and blamed a overheating and loss of coolant issue on the thermostat and water pump which were not the problem... all of the mechanics are not certified... they sell your information to scammers... They did an ac switch located between the bumper skin and radiator... that same day the bumper skin falls off when I get home and they claim they never touched it not to mention they replaced my perfectly working rear view mirror with a broken one and blamed the heat from the sun for the fresh squeeze of black silicone glue‍

PLEASE get a second opinion when dealing with this shop. I took my 2007 Hummer there for a leak…read more they wanted to charge me over $1300.00 for a radiator, water pump some kinda seal, etc. I took it to another shop for their opinion. as it turned out, I ONLY needed a water pump, drive belt (serpentine belt), and antifreeze/engine coolant. for a total cost of $600.00. it's a darn shame we can't trust some of these shops these days. please be very careful people.

Paid this guy to do a pre-purchase inspection. Did not seem very knowledgeable and missed a couple…read moreof key issues that my non-mechanic brother in law caught right away.

Do not waste your time with this man. He will steal your money.! Not finish providing the service…read morethat you paid for. I paid this man 200 dollars. To fix my car. I sent him money for the parts. He never gave me my receipt. Took the part I paid for and got extra money. Now refusing to answer my calls. I don't wouldn't recommend. The fact he swore on his kids and lied said enough. I just want my money back for the service he failed to provide.

Sam was able to front repair breaks last then a hour for a reasonable price and I had a great…read moreencounter at the shop today looking forward to another repair on my back brakes

Horrible services I wouldn't recommend to nobody gave me a run around just to try to charge an…read moreextra for towing up front after saying it was free with service. We talked about how much work I needed to be done and that the tow would be free just to turn around and try to charge for tow up front smh Al is unprofessional. He lost out on over a thousand In profit just for being greedy fora $75 tow fee smh freaking joke !

I needed brakes all around on my Mustang GT. I ask if they could get me out in three hours. I know…read morethat was asking a bit much, but they were done in 2 hours. That was rotors and pads, and rear calipers. I saw all of those rusted parts on the garage floor and those sweet shiny new brakes on my baby. I really appreciate the work they have done on my car and will be going back. Thanks guys, David H.

Decided to try them out because they are very close to my home. A little expensive for me but, i…read moredid let them know that my og mechanic would do the work for $75 less and they price matched it which was really cool. saved $75 and didn't have to drive out of my way to my other mechanic. plus they were done with my car before 12pm the next day, pretty fast!

They are the best as a single woman they make me feel real secure and they have fixed my Cadillac…read moreup to superb quality customer service and everything is superb thank you.

I Love Love Love this place ! I can't express enough how much they really value their customer care…read moreand services. Each car I bring here leaves better than ever , always reasonable and they're only going to give you the best each time. My car turned off, they were able to fix everything wrong with my car.

Amazing service. Quick and courteous. And at least a grand cheaper than any competitor. If you live…read morenearby you should come here absolutely no question

Came here to get repair estimate and was met with courteous and prompt service. Office had nice…read morecushy couches to wait in. The guy was very knowledgeable about what was wrong with the car and honest on which ones were worth fixing.