Nick was able to come out quickly and find the issue with our freezer right away. We decided to…read morereplace and not repair, but Nick was great to deal with!

Nick was prompt, professional, skilled and personal. We were very satisfied with his work.read more

They were able to fix the issue in my kitchen and replace the parts needed it just took several…read moredays for a simple repair and multiple people.

They came out the same day within 3 hiurs- diagnosed the refrigerator issue. Ordered parts and 3…read moredays later returned to fix the frig. They were pleasant, communicative and fair with pricing. We needed new gaskets for the doors and a new fan. Andrey spent about 4 hours on the entire repair process- price was less than $500. I would recommend them. Other companies I called, there was chat GPT answering the call. I got a real person who answered and when there were questions, they called me right back. I would recommend their services

WORST CUSTOMER SERVICE I have ever experienced. The old coot behind the desk advised they do not…read morehelp unloading appliances and I should have called first. I did call and no one informed me. I told it would be nice to know ahead of time. He became belligerent and tossed my credit at me and told me to go some place else.

Called to see if they would take a 42" Viking Built in Refrigerator we are getting rid of. They…read morerefused to take it. It is in beautiful shape and works. I did not even want to give them one star but, Yelp said I had to. Do not use them

Carl diagnosed the likely issue and came out the same day to fix our dryer. Thank you!read more

Called in morning and he came out right away, fixed my dryer quickly and rate was very reasonable…read more I highly recommend.

Very fast response, show up on the same day. Get the work done fast. Came on Friday, ordered the…read morepart and my stove was fixed by Monday. Highly recommend.

Ilia was really great. He came out on a Sunday and diagnosed an issue we had with out refrigerator…read more He was not able to fix it that day, but ordered the part and came out as soon as it came in and replaced it and we are 100% happy with his work. His pricing was really reasonable as well.

Review for Kids build activities: Mary does amazing teaching and making sure all the kids are set…read moreup and have everything they need to make a fun time! Today we did the firehouse and it was a fun build- they had all the tools and instructions they needed and she let them figure things out best they can but was always around for assistance if they needed

I came here on 7/27/25 after receiving an instacart order. The customer wanted BBQ cleaning…read moreequipment on isle 26. Found the 3 items the customer wanted. I went threw the self check out line and had some trouble with the computer during self check out. The employee working in self check out provided great service in assistance me with the issue. I recommend shopping here for any home improvement needs and will return again in the future.

Smart Appliance Repair Service fixed my washing machine issue promptly 18 months ago and I've had…read moreno further problems. It was a simple fix but they are worthy of five stars because they were in constant contact with me leading up to the appointment, arrived on time, were professional and efficient. I am happy to recommend Smart Appliance Repair Service to anyone in need of such repairs.

They were quick to respond and were able to fit me in the same day. Val was great! Unfortunately,…read moreour fridge was toast so we had to get a be one.

Although I didn't end up hiring Mike, I wanted people to know how honest he is. After doing some…read morecanning on an older cook top, it quit working. I tried resetting it in the electrical box to no avail. After speaking to Mike in a pretty lengthy phone call, he didn't think my issue was the cook top itself, he thought it was an electrical issue. He said he could come out and check it out for a $175 house call ( we live in rural Washougal) but he was pretty sure he would only be telling me we need an electrician and we'd be out the $$. I thanked him for being forthright and we ended up consulting an electrician and Mike was right! It was a minor electrical issue. I will keep Mikes phone number handy though for future need on our aging appliances.

Mike was awesome! Called him on a Tuesday and he came by Thursday and was able to fix my…read moredishwasher. Listened to what was going on, figured it out and found a different problem that I didn't know about, then went and got the parts and fixed it that day. Plus he gave me some recommendations on to help extend the live off my dishwasher. Great work and would 100% recommend

Cook top downdraft repair Technician out twice to repair…read moredowndraft Worked once while he was here. No return visit was scheduled and no refund issued.

Can't say enough great things about NW Appliance Repair! Not only do they come when they're say…read morethey're going to come but they give you updates along the way. Everything they fix stays fixed and it is very well priced! Vlad is such a hard worker and wonderful problem solver! Be sure to check out this business. They are wonderful!

Difficult to find EXCELLENT service and super knowledgeable people these days but MATT was AMAZING…read more He is so high energy, eager to help, and super knowledgeable. He is now my "rose expert". I had NO plans to buy roses today BUT walked out with FOUR beauties recommended by Matt. going to replace some old under-performers Looking forward to seeing him again when he will actually show me how to start rose cuttings of my favorite (discontinued) rose. Stop by if you want to see that true customer service does still exist. Sharon Morrison

Please remember to treat your customers nice. Being rude or standoffish to someone makes them not…read morewant to ever come back to your store. Which I will never come back to this store. Also when I go to meetings with other military veterans I will say to never go to this store as they are rude and disrespectful. Unfortunate because I have been coming here for years but will take my business to Lowe's from now on.