I used Appliance Clinic (Kyle) several times and he does a great job- efficiently and they were able to help me right away. I highly recommend this company for repairs and new purchases. They work on all appliances. Thank you so much. those that make the appointments are awesome too!! Debi read more

Another great shopping and installation experience from Appliance Clinic! Brooke was our salesperson, again (she knows everything about her product line and makes great recommendations). We ordered over the phone and Brooke scheduled the installation in just a few days. Steve was our installer (who had the misfortune of arriving when our A/C just went out...on one of the hottest days!) He was an absolute delight; so knowledgeable and is an expert installer. Steve was even kind enough to recommend an HVAC company, which we greatly appreciated. It is so nice to work with a personable and honest company. They understand that good customer service equals repeat business. I will only shop at Appliance Clinic for our appliance needs. They are awesome. read more

Repairman seemed likable and knowledgeable but pump was not available for washer and he stated "not repairable" on receipt, The machine was not fixed and I was charged $185. They did not honor "no fix, no fee" policy as with other companies I researched. I requested at least partial refund as he did show up and attempted repair. It was on his recommendation we ordered from Amazon a comparable pump which leaked, and they are using that as defense as it is not on warranty. Insane! The repairman told us the part to order. We are out $185, it was NOT repaired, and we were forced to purchase a new washer in the end! read more

Miguel installed my new washing machine today and he did a fantastic job. He also walked me through each cycle (what type of wash they're intended for), temp control, how high to load the washer, etc. I've been washing clothes for a long time but I appreciated his advice and learned something new. I would highly recommend Appliance Clinic and Miguel. Never have I had such a pleasant experience. read more

Our LG washing machine made a weird sound and wouldn't drain. I called three repairmen before I called Appliance Clinic. They were all booked 2-4 weeks out and quoted $350 (or more) if it needed a drain pump. Appliance Clinic (Hunter) was amazing and didn't flinch at the fact there was a dryer stacked on top: he fixed it from the bottom. $256 including tax and I didn't have to go to the laundromat again, which saved even more time andAppliance Clinic is honest, professional, and friendly. read more

Appliance Clinic - Stackable LG 8100 Series washer on the bottom. - Appliances & Repair Near Me - Vancouver, Washington

If I could give them NO stars I would. Absolutely horrible. I should have known when calling them and no one on the phone was friendly. I already had the part to our washer and I told them that on the phone. They also gave me the cost on the phone. When the tech showed up he told me they couldn't warranty a part they didn't buy. They didn't once tell me that on the phone!!!! Also, the price changed. The tech just didn't want to do the work because it was an involved part. He was also SO rude. Do not use them! He told me that they told me all that on the phone which they never did. read more

The two young delivery men were great, very efficient, thorough and friendly. Loving my new Speed Queen washer. Hopefully it should be durable enough for our kid to inherit it. Ha. read more

I called this company because it is the best in Clark County and Kyle came out yesterday to diagnose my oven and repaired it the day before Thanksgiving. I am living in a new apartment and had reported the stove issues to the property management. The maintenance man said there wasn't anything wrong with the burners. Two burners never got hot. I called Appliance Clinic risking having to pay out of pocket and Kyle was able to show the property management that there was a new part required. Because of him, I did not have to pay for the service. All day I was thanking the Universe for this wonderful man and gift. Well, wonderful company in general as Jess was great on the phone when I called. Although I believe there are good companies and people out there, it was my pleasure to be validated. I was able to make a five course meal for my family on the new and improved stove. What a relief and special couple of days. read more

HORRENDOUS EXPERIENCE. My family has been using this company for decades but I'll never give them another cent. My 10 year old Speed Queen dryer broke and they could not get the part. So I bought a new front loading Whirlpool Wash and Dryer. After I paid $2,200 they called wanting more money saying they didn't charge enough for the install. Then it came broken. Had to wait a day for a tech to fix it. I've had it less than 24 hours. I'm doing laundry now and the clothes have been in the dryer over an hour and a half on high heat and they are ICE COLD. I've changed all the option and settings and it will not heat up. I called and explained this and the lady said she can't get a tech to look at it until tomorrow. I've had to Cancel multiple plans to be home for them to "fix" it. They are late to their appointments and don't treat the customers time with value. Meanwhile this is the third time out, over a week without being able to do laundry. They sold me a piece of shit and are doing nothing to make this right. They treat the customers like they are a problem and are annoyed to help. As soon as you give them the money, they don't give a crap about helping you. GO SOMEWHERE ELSE. read more

⁉Beware Alert Beware I had a very frustrating experience with Application Clinic regarding my washing machine. Initially, I called them for a washing machine running out of balance issue, and the service person identified several parts that needed replacement. We agreed to the repairs, waited nearly a month for the parts, and upon installation, the problem persisted. We decided to give it a few days, but the issue remained. When we called back, the same technician suggested changing the foam and mentioned an additional part that would cost $120, without guaranteeing it would solve the problem. This lack of assurance was disappointing, especially after spending nearly $600 on repairs. When I reached out to the office, the representative was dismissive and rude, suggesting it was our fault for running too many loads, which isn't accurate. I asked for the owner, who echoed the same dismissive tone and refused to offer a refund, stating that they couldn't predict the outcome of repairs. We video taped every single load including videos of the issue, we were offered only $200 in store credit, which we declined. The staff's attitude throughout this process was unprofessional, often blaming us as customers instead of taking responsibility for their service. In the end, the technician himself acknowledged that this model Maytag had known issues and recommended a Speed Queen, which we plan to purchase--just not from Application Clinic. I strongly advise against using their services based on this experience. Save your time and money; it's not worth the hassle.We are going to tell our friends , family and clients about this experience. Note- This is for the company.If you guys have told us in the beginning that you can not guarantee that even changing the parts will resolve the issue.We wouldn't went for the service instead we would have bought a new machine.Dont play with small people like us.We feel like we got catfished read more

Bought a new refrigerator , paid for it and for installation and Haul away old one. The new one arrived (with one delievery person), moved out old one out of the way and installed new one. Said he can't haul away the old one (even though we paid for it), saying it was too big and they would need an additional person to help him, and we would have to pay $65. more for the additional person. They never asked about size when we bought the new one. It took several days for them to arrange to haul the old one away which had to sit in our dining room. After 3 days, we woke up to water all over the floor, warping 3/4 of the flooring...I guess old ice leaked from somewhere, and they should have told us to plug in the old one or something. All they said when I called was...sorry... They finally showed up with 2 guys to haul away the old one and still had to pay the $65 additional price. Very bad communication with counter people during the sell, and bad communication with the delivery person who should have mentioned keeping old one plugged in. Do not recommend this company. I was so excited at first, and then sooo disappointed. Now we have a floor to fix. read more

Frustrating that they are up-charging everything that they can. Not as helpful as advertised for the DIY crowd, or transparent about their fees. read more

Quick, professional service. Learned a few things about how ovens work. Thanks for fixing our stove.

I paid the service charge and was happy thawed all the ho est gentleman charged me. The entire glass plate could be lifted and unplugged from stove but I didn't know that. He cleaned underneath and all is well. Charlotte Bradshaw read more

Kyle did a great job repairing our washer. Fixed it without selling any parts. Honestly is hard to find in this business

Bought a stove from them in 2021, A Whirlpool Electric. Worst appliance I ever owned and realize that The Appliance Clinic didn't manufacture it but it's poor performance was known at time of sale/installation but I wasn't advised until a couple of weeks later when I visited them and the salesperson that demoed it to me told me of all the complaints they had been having over the past several months. THAT would have been a game-changer for me. But too late AFTER installed. The stove quit working in 2024 and I called for service. I have always had good service in the past with several appliances I have purchased from them and had them install. However, this time when I advised that I could only see a tech after 1100 AM any day, I was told that I would have to make a CC deposit and I would be informed of the day/time and if I couldn't comply with the tech's time, I would be fined $25.00 and would have to reschedule. I advised that it was NOT possible for me to schedule ANYTHING before 1100 AM on ANY day but got no where. I hung up. These people seem to have forgotten that I am the customer and that they are here for MY convenience, not the other way around. I won't use them again for purchases or repair and I will advise anybody I talk to not to use them. They lost a lot of business over $25. read more

My 10-yr old upright freezer (Kenmore, manufactured by Frigidaire) quit holding proper temperature. Kyle arrived 10 min before schedule and in about 30 min diagnosed the issue as the thermostat. In addition, he said that while the fan was functioning, it was showing only half the power it should have. So (for $38 for the part) I decided to add that to the repair. Their charge was $114 to show up and diagnose the issue, which would apply to any repairs if I decided to do them, which I did. The grand total was $379 (including $30 sales tax), less than half the price of the lowest comparable unit I could find and the lowest priced one The Wirecutter would recommend was $1100 (not including sales tax). They guarantee parts for one year, labor for 90 days. Parts were available on the truck so all done and tested in less than two hours. The only way this could have been any better was if it could have been scheduled sooner, but four business days was about a third the time a competitor I've used before quoted. read more

My fridge had a small leak in water line... had these guys out to fix it... was quoted $200 ish to come out to fix... but then given a $319 quote after they come out... I still had to pay $119 for the visit. Ridiculous... I could nearly buy a new refrigerator and COULD buy a newer used one... don't bother trying to fix what you have, just buy new and save $$$. read more

Seems like we aren't the only ones here with the heating element complaint. We had somebody come over after we called and let them know that the heating element needs to be replaced. They came over just to do a test and tell my elderly mother that the heating element needs to be replaced and charged her $120. From the time in yo time out on the invoice it was about 10-15minz. Called their office and spoke to manager but she said that's the kind of work they do everyday. Definitely won't be taking my business here in the future. read more

I have used this company twice and both times worked out great. Technicians were on time, professional and were able to fix the problem. I will use Appliance Clinic in the future. read more

The staff Nicholas Dunn was rude I was ready to purchase something worth 400 but i guess they don't take care of their customers seriously, wasted my time...never again !!! read more

Bam, ordered...delivered...installed...old stuff hauled away. Awesome, quick & easy. Great brands priced right read more

Appliance Clinic - Appliances & Repair Near Me - Vancouver, Washington

My dryer took a turn for the dark side and came in needing a part. Staff was prompt, knowledgeable, and friendly. Will definitely return to them for future appliance needs. read more

Good business but the bag of bones working the counter gets grumpier every time I go. Someone needs to bring her a cheeseburger. Very rude and bad attitude. read more

I had a downdraft stove installed in an island that had to be replaced. The new one was a little too large for the available space and required a lot of work to make it fit. Steve did a wonderful job and corrected all the mistakes that were made in the installation of old stove 20 years ago (by another company). Everything looks and works great. I will never go anywhere else for service! read more

Stopped in on a Wednesday afternoon as our dishwasher is on the way out and we were the only people in the place wearing masks ): there were 6 or more employees without masks & it made us pretty uncomfortable. The displays were clean and well labeled and the woman who helped us was nice enough but we chose not to purchase from them due to their lack of regard. I get it can be annoying to wear a mask but out of respect for the lives of your customers it's not that hard to pull your mask on when someone walks into the door. We were ready to make a purchase today and unfortunately we will not be returning. Would rather support local business than a big box store but looks like that's our only option now. read more

I ordered a seal and bearing kit for a Neptune washer. Since I could get the entire kit on Ama*** for less that $30 I figured their price of $73 would include everything with factory parts. I picked the kit up the next day and unfortunately, I made the mistake of not inspecting it closely enough and paying for it. The next day I returned it - unopened - with a picture of what was supposed to be in the kit. There were 3 ladies (who never smiled) there that demonstrated they didn't know what a bearing looked like and spent almost 15 minutes trying to figure out why the kit didn't look like the picture. Finally, they told me the bearings are not available separately and were part of the tub. (This is NOT correct - the bearings are available separately.). Finally, they gave me a refund MINUS a 20% restocking charge. It cost me over $16 to walk in their door because I didn't do due diligence and paid for the part without inspecting it thoroughly and asking questions before paying for it. I will not shop there again. read more

Awesome store, good location, great selection of appliances and the people are friendly. Excellent service from the technicians and they really take their time when installing. Steve and Sheri are the owners and are super friendly. Steve really knows his stuff and combines it with small town service and values. He'll go out of his way to make it right. Would highly recommend them for any repair, installation or product purchases. read more

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I love their old school values and quality workmanship. They get the job done right for a fair price. They have repaired two appliances for us within the past two months. Our technician was outstanding! We needed our dishwasher pump replaced, but the technician immediately noticed several mistakes that our contractor made when installing the dishwasher. He stated the mistakes clearly and very respectfully without judgment. He offered to fix everything for no extra labor charge. He assured me that all repairs would fall within the one hour minimum charge time frame. This company built my trust up about 20 years ago when I called about a problem with my dryer. They said they would be happy to help me, but if I wanted to do it myself, I could easily repair it after viewing a YouTube video. At that moment I had a feeling they were honest, not trying to upsell. I bought a very inexpensive part from them and did it myself within a matter of minutes. read more

Helped with washer repair These guys are reliable and affordable Don't spend $1K at Home Depot on a new imported washer. The older top loader machines are unbeatable read more

After going in and asking for help with getting the right filter for our fridge, I came home and found it was wrong. No big deal, mistakes happen. I called and told them I wanted to exchange it while it was fresh in their mind. They said there would be no problem. I went in THE VERY NEXT DAY and dealt with the same woman. She annoyedly said she didn't remember helping me with that and charged me a 20% restocking fee on the total bill INCLUDING TAX. Complete rip off! Their service has really gone downhill as others have noted. I've purchased a washer, a dryer, two refrigerators and a dishwasher from them. Never again. They lost a customer over a few dollars and complete lack of concern for a customer. read more

I wish I could remember the name of the gentleman that came out to fix my dryer today. I was very pleased with his timliness, cleanliness and professionalism. Will use again. Hopefully not too soon though. read more

I asked friends via Facebook who they recommended, and Appliance Clinic was mentioned more than once. Picked out my washer with no pressure, the staff was extremely helpful in assisting me in finding something I liked in my budget. Delivered right on time with no problem. HIGHLY RECOMMEND. read more

I purchased a wall oven, counter top stove, refrigerator and dishwasher from their store. Steve measured my cabinets then installed them. They fit so perfect it looks like the cabinets were made for them. He somehow managed to correct problems with the existing cabinets that previous installers ignored. He also checked the existing hood and my washer and dryer and told me they were fine. I also appreciate the honesty and efficiency shown by Steve and the employees in the store who helped me select the appliances. read more

Beware of undisclosed charges! I just received a $125 invoice for a service visit. Appliance Clinic failed to disclose that there would be a charge. Not the office who scheduled the appointment. Not the tech who came to the house. We purchased a new microwave which included a $195 delivery and install charge included on 8/1/23. That initial fee was disclosed. The new microwave was installed on 8/8/23. It worked for only one week before we experienced sparks, electrical burning smells and what sounded like a bomb going off on 8/15/23. This was in the first 5-10 uses of the new unit. We called Appliance Clinic right away and requested a tech come inspect it. They came out on 8/18/23. We didn't use it between the malfunction and the tech visit. During his visit, he inspected the unit to diagnose the issue. He was unable to identify an issue or recreate the alarming malfunction that we had experienced 3-days earlier. He left us with a statement showing no bill and a "0" for in the labor column. Paying a fee for his inspection was never mentioned by anyone on multiple calls with the office or his visit. Today we receive a bill for $125. The office manager Stacie says that is how warranties work and someone who purchases an appliance should know that there will be a service fee if the issue cannot be recreated during the visit. I disagree. I think the appliance company should disclose how they will be billing clients and take responsibility for the unit they sold us & installed malfunctioning in the first week. Offering to have a tech inspect and confirm it was installed correctly at no charge seems completely reasonable and was my expectation. The invoice in the mail was the first mention of a site visit fee. Not a good look. Take your business elsewhere. read more

A go to for your home appliance repair. I called Appliance Clinic as they were a factory authorized repair service for my gas range. The technician who came out, Shaun, was prompt and informative. He took me through the elements of the range and the problems that he was seeing and what the repair was going to run. After I made the repair personally (not always the best idea) based on what it was that Shaun had identified. This was the correct part, but I knew I was missing something in the repair. I called them back out again to address an additional issue and Shaun again came and made a few minor adjustments that only a great tech can. Honestly, paying for their great service is well worth it. The customer service representatives at the Appliance Clinic are ready to help and squeeze you in whenever they can and the techs that are sent to the house really know what they are doing. I have every intention of giving them my business again. read more

I have been purchasing parts from here for years, the service has been getting increasingly sullen as time passes. Today was the last straw. We went to schedule service on 4 appliances and look at refrigerator. We waited for about 20 minutes while being studiously ignored. When they helped someone who came in after us, we left, never to return. Too bad, as we prefer to use local businesses. read more

We have purchased many appliances over the last 10 years with this company and have been very happy with their products and services. Steve A. has been the installer for 3 different jobs. He is always very professional, courteous, and cleans up the area after each installation! The latest installation was for a wall-oven that could have been a problem as wall-oven sizes vary over the years. He located and placed a piece of stain wood over the gap near the bottom of the oven that matched the wood around our kitchen perfectly! Our kitchen looks amazing. read more

Had a technician come in to look at our washer. He started arguing with the wife about taking his filthy boots off. They don't even bother with booties. Shit customer service. Won't be going through them again. read more

I purchased an Amana microwave (model AMV1150VAS) from Appliance Clinic on 3/22/2014. On 4/12/15, it stopped cooking (no heat at all) -- just three weeks after the manufacturer's one-year limited warranty expired. First, I emailed Amana customer service to respectfully request a three-week grace period on their warranty - no reply. Second, I called Amana. They were very courteous, but would not cover the appliance three weeks out of warranty. A company that builds their products to last only a little over a year (just outside their warranty period) will never get my business again! Then, I called Appliance clinic because I have a 10-year warranty from them. They said their warranty covers only the cost of a single part -- the magnetron and does not cover the cost of labor. They said it would cost over $100 to have a technician come diagnose the problem. When I complained, the person at appliance clinic said they would email the manufacturer to see if they could get them to bend on covering my microwave, but I never heard back from appliance clinic. I'm not saying anything against their repair competence, but I'd never again buy a product from them. Given the short durations this microwave functioned, I'm amazed that neither the manufacturer nor Appliance Clinic were willing to help me out. Lessons learned: 1) Don't purchase Amana products. 2) Don't purchase products from Appliance Clinic. Note: I could have purchased the same microwave from Home Depot for about the same price and paid an extra $50 for a full 3-year warranty or $80 for a full 5-year warranty. The home depot warranty covers everything (parts, labor, etc.) with no deductibles, etc. Here's a link that explains Home Depot's warranty: http://www.homedepot.com/c/The_Home_Depot_Protection_Plans read more