In 2018 we moved into our house and soon discovered that we needed to replace the gas furnace. It…read morewas a very unwelcome surprise at an already stressful time. After getting some bids, we hired Precision. They were friendly and professional as they installed a new Rheem furnace at a good price. Their expert work relieved our stress, and we haven't had to worry about our furnace ever since. But the condensate pump is older and it recently malfunctioned. It wouldn't stop pumping after the trough was empty. I finally flipped the breaker to prevent it from overheating. Again, it was stressful because we were heading out of town and we wanted our cat to have A/C but we didn't want to leave the the pump connected if it might overheat. I disconnected the power supply to the pump and made an appointment with Precision. Today Moses came to diagnose the pump issue and do a tune-up of the furnace as well as the older A/C unit outside. He explained everything he found in a friendly and coherent manner. The pump seems to be ok although he explained how we could install a better one that will turn off the furnace if the alarm on the pump went off. I decided to keep an eye on the old pump and vinyl drain tube for now. Since we have only relied on Precision to service our furnace and A/C, and since there are upgrades we can potentially hire them to do in the near future, I opted to sign up for their Preventative Service Plan. It gave us discounts on the tune-ups Moses did today and the new capacitor he installed on the A/C. And with the membership we'll get discounts on anything Precision does for us over the next 12 months. We're sticking with Precision because they always provide excellent customer service.

I've been using Precision since I moved into this house in Vancouver in 2023. At first the system…read morethey used didn't track memberships which caused some annoyance in the past. When Moses came to do a routine check on my heating and cooling system, he said that issue has been sorted so I signed up for a year again which saves a lot of money. They are responsive, friendly and maintain great communication with the customer. I'm glad I found them!

I had my air ducts cleaned today by Clean A Duct, and I couldn't be more happy with the results! I…read morehad to reschedule several times and they were very accommodating. The technicians arrived right on schedule. They were extremely courteous and I asked them to explain the process before they began. The cleaning was thorough as they meticulously went through each vent and the main duct system. As expected there was a slight smell when starting the furnace back up (not dissimilar to how it might smell after being off all summer) but that cleared up quickly. We haven't had them cleaned in the 12 years we've been here (I know, I know...) but I really expected them to be worse. They even replaced the filters on the furnace (I provided them). The pricing was reasonable and comparable to similar services. It took about 3 hours for a 3k sq ft house. We also had them clean out the dryer vent.

These guys are great. They quoted air duct cleaning for me over the phone, came the next day right…read moreon time, and did such a thorough job all while explaining the process and giving me updates along the way. I love that they're a family owned business and that they had all the tools and knowledge to provide quality service. I feel like I got a great value. I recommend Clean-a-Duct to everyone, especially to those who, like me, have never had their ducts cleaned before. I couldn't believe the amount of dust and pet hair they removed from my ducts! The house feels lighter and much cleaner now! Thank you Tim and Keali'i! -Adam

Lucas and Autumn showed up after they had finished another job across town. They arrived 1 hour…read moreearlier than scheduled but called first to insure we were ready for their services. They arrived wearing company uniforms and put on shoe covers to protect my floors. The job took less time than anticipated. They cleaned up everything nicely like they hadn't ever been there. Both employees were personable, answered my few questions and are a fine example of workers you want working in your home. The picture below shows at least 34 years since it's last cleaning, if ever. Lucas is a great team leader and treated his co-worker with respect. I will recommend this team and company to everyone. I can only hope my furnace installers are as professional.

We had Better Air Northwest come clean our HVAC system. Jeremy & Brenden were our techs. They did a…read moregreat job, showed up on time and cleaned up after themselves. They were respectful of our space and wore shoe covers without me having to ask. The prices are competitive and the work was of quality. I'd recommend hiring these folks if you need this service.

I needed a duct cleaning. The crew worked quickly, and pricing was reasonable. They did forget to…read morecheck the crawl space, and I forgot, too, but I remembered right after they left and called the company, and the crew turned around. They found an insulation issue in the crawl space, and I hired ABA to handle that as well.

Live in a rental that hasn't ever had the ducts cleaned apparently! David showed us what was coming…read moreout of the vents which included construction debris from 18 years ago!! Offered to sanitize vents for an extra $5/ea and I took it. They explained everything as it was being done and let me watch and take pics. Quality, clean, shoe booties on and weren't dressed scrubby, just all around a great experience. Got a text beforehand telling me when they'd be there- I appreciated that. They cleaned up any mess they made. Will use them again!