Quickly replied to me to setup an appointment for my refrigerator/freezer that was not cooling…read more Showed up on time, was very professional, knowledgeable, and even cleaned the appliance filter. The filter had never been cleaned since I purchased it over 7 years ago. It was 2 inches thick with dirt and pet hair. I will definitely use Appliance Cowboys for any future appliance issues. Great job!

They could send a text or Respond but the only person I got…read morea response from doesn't come to my area in Pearland and I know he's good. I used them on the north side. This company did not respond.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Overnight, my 15-year-old refrigerator/freezer stopped working. I called Joseph with Appliance…read moreDoctors around 10am and he said he'd be out this afternoon to check it out. I got a text around 3pm saying he was on his way and he arrived shortly after. I told him what happened and he went to work checking various components of the system. He quickly found this issue (a bad start relay), replaced it and the refrigerator and freezer began cooling. It's always good to see a good technician jump in and solve an issue. Joseph was communicative during the entire process. You could tell he knows and enjoys what he is doing. I will call him again for any appliance or AC work we need in the future.

From the owner: We specialize in house hold and lite commercial appliance repairs, service and maintenance from…read morekitchen to laundry appliance. Refrigerator’s, Freezer’s, reach in coolers, reach in freezers, prep coolers, Ice maker’s, Ice machines, gas and electric oven’s, stove, range, cooktops, stove tops, microwaves, garbage disposals, washers and dryers. Major brands we work on but are not limited to are Frigidaire, Electrolux, Tappan, Whirlpool, Maytag, Amana, Roper, Ge, Westinghouse, LG, Samasung, Bosch, True, Turbo air, and Atosa.

We purchased a refrigerator recently and had an A+ experience! First, we were greeted by Elvis. He…read moreoffered help but was not pushy at all. He answered all of our questions and addressed any concerns we had. We found the one we wanted and the price was so reasonable. We opted for delivery and we were told it could be delivered the next day! Super happy about that. We received a text later that evening letting us know what time it would be delivered the next day. The delivery was on time. They removed our old fridge and brought in the new one. These guys were so respectful and hard working! We had one issue and contacted the store. We went by there the next day and spoke to Shane. He helped us and made us feel like a valued customer. I can't recommend them enough. I truly appreciated how well they took care of us.

Great namebrand appliances at a huge discounted price due to minor scratches or dents that don't…read moreshow up or are noticeable

My furniture shopping experience was AWESOME, from the entire team. Ms. Shon was a great sales…read moreperson, very knowledgeable about the items in the store. Not only did I purchase a bedroom set, but I received a great deal on two mattresses as well. The delivery personnel (Gerard & Nathan) who goes unrecognized sometimes, did a superb job on the delivery and set-up of the bedroom set I purchased.

Nice selection of quality furniture. However customer service leaves something to be desired.read more

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

First impressions as everything. Gracie has a smart mouth and is unprofessional. We will not be…read moreordering anything else from them. Especially after reading the other reviews that state overkill on payment collection and the fact all the staff are disrespectful. You already pay 3xs more than buying the items and then have to deal with disrepect as well. NAW not me.

So unprofessional.. The manager came by smelling like alcohol talking about your payment pass due…read moreafter one day. Then they call talking about this is a courtesy call your payment was due Sunday it's Monday. Like dude you will get your payment. Stop harassing us. Calling and coming by the house. People forget and have other stuff going on. Worst decision ever. Not my decision but don't buy from these guys unless you want a bunch of unwanted attention.

Jake was excellent!! HE gave me a courtesy text letting me know his ETA, and showed up in time. He…read moretook the time to explain and show to me what was wrong with my LG washer; he was very professional and finished the job on time. I had the best experience with Max Appliance Repair!!! HIGHLY RECOMMEND THEM

They deserve 0 stars. Set up an appointment and they never showed up. Called to ask what time they…read morewould be here and they said I didn't have an appointment but they're the only place I called. Obviously terrible customer service and rude.