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    Advance Fire & Safety

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Advance Fire & Safety

    Fire protection services

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    11 months ago

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    Connected Fire Safety Services - Fire extinguisher maintenance in Chicago

    Connected Fire Safety Services

    (2 reviews)

    Lakeview

    This company was fairly easy to work with. After our prior fire safety company was a no-show, I was…read moretrying to find an alternate. Some digging led to this organization. I liked them. Easy to reserve and confirm what was needed (updated tags). The tech was a little more than 30 minutes later than the window of time, but that's not the end of the world. The only complaints I could think of was the address on the Service Agreement paperwork was correct in some spots and incorrect in other spots, so the tech ended up at the wrong address and had to call me to clarify. The tech was transparent about the final cost of billing, which rivaled other companies. He was a bit confused about how to put the extinguisher back on the hook, and I had to show him what to do. (Apparently our extinguishers look different than whatever is popular these days.) He also thought ours expired until I showed him the sticker that the prior company confirmed meant we had several years before we needed to replace them. In an odd sorta way, I'm glad we had the no-show company last year so I was better prepared for how to answer questions during the inspection this year. I'm not sure I would've known about the second sticker if not for that. Friendly tech and easy to talk to. I'd be happy to re-hire them next year if I'm still on the board. Customer service via phone and email was attentive, too. I'm still waiting on an updated email bill, but other than that, all good.

    Our condo association realized we were not up to code so I contacted Connected Fire. They came out…read morein less than a week to install extinguishers and check our emergency lighting. Very easy to schedule, up front about pricing and on time. My technician Paul was extremely friendly and easy to work with. He even gave me advice on what the city requires vs what our insurance company said we needed. Will definitely use them again for any other fire safety needs.

    Advance Fire & Safety - fireprotection - Updated May 2026

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