We were experiencing car trouble and pulled into this store because they advertise free battery and alternator tests. Guy say "normally yes but I can't today I'm the only one here". There was one person checking out and no one else was in the store and we were parked at the front door. He could have easily and quickly completed the test and we would have purchased our part from this store. This is not the first time we've encountered poor customer service at this store but it will be the last. The Advance store in Callahan provides much better customer service.
Update: we went to O'Rielly's in Callahan. They were much busier but didn't hesitate to take two minutes to test the alternator. read more