Great!!! customer service, always been greatly appreciated and welcomed when I enter the storeread more

I used to live in Yakima and I drive from Seattle to visit nearly every month. Saying that I…read morealways go to this o'Reillys and as a elderly woman I HAVE say...these people here have my heartfelt warmest feelings for them...

Excellent service. Grateful for the assistance recharging our air conditioner this afternoon. Poor…read moreassociate offered to help and bit off a bit more than expected, but saw it though, and we had a much more comfortable rest of the day. Thank you!!!

Coming down the east side of Chinook Pass, the brake line on my motorhome gave out. The guys at…read moreNAPA in Yakima spent over an hour fabricating a replacement line, all the while apologizing for taking so long. They went over and beyond until they found a solution. GREAT CUSTOMER SERVICE!!!

My pick up had a dead battery while camping had to get jumped to make it home. Stopped here to have…read morethe fault codes and batteries checked, both batteries failed, bought two new ones and the staff helped me replace them! Not an easy task as one battery was so old that the terminals corroded to the cables, take a look at the picture. Thanks for the assist! Helpful friendly staff, would recommend!

Good customer service and well stocked store. Thank you for accepting used oil for recycling and…read morehelping protect environment.

If you have not been to this machine shop before. The ongoing joke is that R &Q stands for run and…read morequit. They do not have a reputation for quality machining. I was desperate and had them press some pistons on my connecting rod. Simple enough job. That's what I thought. They put them on backwards. They told me it was my fault because I didn't tell them. All they had to do was line up the marks I show The so called Machinist before he started. Had to take them to another machine shop and have them pressed on the right way. They were in shock that somebody could make such a stupid mistake. I wouldn't recommend this outfit.

Mike, Kevin, and everyone else at R&Q are very friendly and knowledgeable. They have many hard to…read morefind parts in stock for older vehicles and can get almost anything within an hour or so. Kevin is a fantastic machinist. He builds race winning engines as well as solid engines for street cars. In the repair shop, rates are reasonable and work is always done fast and with quality and attention to detail. If you need anything automotive in Selah, these guys are your best bet.

After the most recent change oil light came on decided it was time to re-establish with a Ford…read moredealership. After what was an incredibly fast oil change, I left here both impressed and definitely ready to return. Place is definitely busy, as it took roughly 2 weeks to be able to schedule oil change, however they were as accommodating as they could be and we're very helpful on the phone. I showed up for the appointment and the intake process was quick and relatively painless. The waiting room is just across from the service Area. It's comfortable, but relatively small. They have a couple of coffee pots and Internet that is not overly powerful. If I could make one or two recommendations, they would be to improve the Internet range, and have some donuts, granola bars or something. Having donuts from one of the nearby local shops would be relatively inexpensive, but would go even further to improve the customer experience. The guys were very informative, Kept things moving nicely and, got things done quickly. In addition, I was very impressed that it will change was only a little over $35. I remember when it was 20, but I last car seem to require a $100 oil change every time we went in, so this was a nice change. When I was said and done, this experience was much better than I have been anticipating. It's hard to make an oil change or repair job a great experience, but these guys are definitely trending that direction. Will be back here the next time the car says it needs it's oil changed!

Oh man, if you're a lady, an elderly person or someone that doesn't have time to work on their own…read morecar, be careful these guys will give you the most laziest diagnosis that'll cost you THOUSANDS of dollars. gave a detailed explanation of the symptoms: all forward gears (R, 1, 3, 5) worked fine, but 2, 4, and 6 would thump while the car was moving. When stationary, all gears engaged normally. Based on that, I suspected something external of the transmission like shifter linkage or drivetrain-related, since the issue was isolated to one gate and changed with vehicle speed. Took my car home and started to try and understand what was actually going on. So I got under my car and it was clear when pulling my shifter to gears 2-4-6 it would come too low and my driveshaft would make contact with bottom of my literal shifter making it thump. So I resat my transmission and of course it stomped thumping and everything worked as normal. Keep in mind this is all what I did after they tried and tell me my transmission was internally cooked and had bad syncro's from "aggressive driving". A $7,000 job by the way In the end i've always taken my car just to speed up the work and get it done. I always try and have an idea of what's going on with you car. Do some research otherwise dealerships like this will take your unwillingness to understand your own problems and take advantage of that and charge you THOUSANDS unnecessarily

Shitty I ask the person at the counter the price on a steering column he told me was like sixty…read morebucks I ask him if it came with air bag he said complete I ask him three fucking times if he was sure that was the price he said yes so I go pull it get up to pay for it they tell me like two hundred bucks they want to charge me for every peace on the column that's bullshit three times I ask him if that was the price he said yes then they tell me he was a new kid and didn't know well he looked it up on the computer the computer gave him the wrong price that's fucked up I spent a lot of money there in the past I won't anymore so beware I should have got it for the price I was told I hope the owner reads this and contacts me but he to good to even read what people like me have to say

They were pretty helpful and had some great inventory! I'd definitely recommend going and checking…read morethem out!

I found a red 2018 VW BEETLE..1 owner Financial negoations…read morewere great They actually delivered the Bug To my house in Spokane ...I had a local 5Mile Auto Repair totally check it out... No issues at all It was my trade in for a 2023 Chevy Equinox with 12 miles on it Loved that BEETLE

I stopped by to see if they could assist with a warning light as I was traveling through Yakima…read morefrom California. The jerk in the service department was quite rude and told me to make an appointment for next week. I explained my situation and he said" Oh Well"!,, we have 40 appointment a day and there are no openings. He would not even look at the warning light. Just told me to make an appointment for next week. And again,, I was passing through and wanted to make sure there was not a major issue. I've heard rumors about Steve Hahn's Customer Service,, now I got a first hand experience. Word of mouth is the best advertisement. Good Bye Steve Hahn's Kia.

This year, traveling state to state via air or hotel stays have nearly halted due to COVID-19. In…read morean effort to get miles on the tires and memories in the minds and hearts of our family, the idea of taking our "home" with us while we travel was a dream of ours. Let me be the first to say, I would have never seen myself as an RV guy. After a couple longer colder nights in our new tent... we sat out to "see" what the RV world had to offer. I had done extensive research on what my vehicle is capable of towing, what the ideal environment is for my family, and what we could use in the next decade of travels. This narrowed what we were looking for down considerably. As we arrived at Central Washington RV, we were greeted by Jacob. Jacob is a rock solid employee, he answered every question we had, shared the same excitement we had in our quest for a trailer, he double checked my finding on what my vehicle could safely tow to give us a great assortment of possibilities for our new second home. We were handed off to Cynthia who handled the financial end and options for the trailer. Again, we were working with someone who was just enthusiastic about this new experience as we were. Mike in parts helped with technical questions about the trailer, vehicle, and connections. A few weeks after the purchase we needed to bring the trailer back to get some upgrades added to it. Mike had time to walk around the trailer and answer more questions that came up after we had owned it for a couple weeks. This was a VERY smooth and enjoyable opportunity we had of purchasing our new trailer. Thanks a ton CWRV!

Always friendly. They remember us from previous visits. Excellent customer service.read more

Went here about 2 years ago because my truck had a strange smell of oil coming from one of the…read morewheels. First off he looked at the truck and diagnosed without charging me... maybe he saw a very pregnant woman and felt pity or maybe he really just is a great and honest mechanic. (I think it's the latter) It was near the holidays when I went and needed repairs, and the mechanic worked a way of keeping the truck when we would be out of town. We had only one vehicle at the time so had not many options for leaving the truck. We haven't had any more mechanic needs since but would highly recommend this place.

Brought to them for front end work. Replace control arms and alignment. $1600…read morePicked up the truck and alignment was not right. Vehicle pulled hard and steering wheel was not straight. They requested I bring it back. They had already had it for a week and and a half. I had to return to arizona for cancer treatment. By the time I got to arizona , my tires were destroyed. They refuse to reimburse me or compensate me in any way. Terrible quality control and poor customer service