Wanted to get a battery and went in with a copy of what I needed and talked with a lady at the desk. Standoffish at best, got the battery and she stated to use my 20.00 off coupon and I said the 22% off coupon is more and she stated no it wasnt a better deal ? What ?? Looked at me like a didnt know what I was talking about. Its called basic math. I belonged to their speed perks program and they had that special sale for labor day. Then I needed it installed and she looked at me again like, I cant do it and I said I didnt expect her too, strike 2. When I asked the installer if they had any roof racks he went in and got a special order the person did not want and it was for a jeep which is what I needed. I stated what did it fit, she said I dont know and I cant tell ?? What, the guy said it was for a jeep. What kind...I dont know , well can you look it up , the part# is on the box, "Well if I can get on the website I dont know if it will let me " ?? I said just go to Yakima website and look up the part number...Well thats the wrong part number its just 7070.... Here I am willing to spend another 300-350 dollars on a part they have to send back and I finally told the lady, you know I know what I am doing in searching the net I do it for business, she snaps back "I didnt say you didnt" Strike 3 ...I told her you are not a nice person and rude. Will never be back to any of the advanced auto parts....And by the way I went home and it took me 3 seconds at yakima to identify that and the part # I stated was correct #8007070, I will just spend my 300.00 somewhere else. Have a nice day being spiteful and rude to people....I have reported you to the main office which in fact I am sure will go knowwhere read more