Anything you need for a vehicle you can get here. Almost. Very helpful staff.read more

I am an out of state female that does not know very much about cars. Usually when I go into an…read moreAutozone they are very helpful and happy to help me. However, Edgar was mumbling and acting like it was an inconvenience. The second I walked in with my friend he looked at his coworker as if he was about to say "oh great". I'm sure if I was a male that wouldn't have been the case. Probably won't be coming back here again...O'Reily's would never.

Went in for a car inspection. That went well, and they made some maintenance recommendations. When…read moreI got back in my car to leave, I couldn't turn on the AC, or lower the windows or work the sunroof. Don't know if the breaker controlling those got jostled or what during the inspection, but I alerted the service writer, Sabrina, to the issue, who immediately reported it to the service manager. I explained that all of these things were working when I brought my car in, and how very uncomfortable it made me to have this problem after a mere inspection. They wheeled it right back to the shop, and resolved the problem either via a reset or securing something that was knocked loose. Appears to have been just an accident on the part of the tech. I would suggest testing the windows and AC anytime they work on or test electrical systems...and as consumers, we should always test at least those basics before we pull away. As a woman who has worked in car sales, and is also a consumer, I understand how it makes us feel like we have "sucker" stamped across our foreheads when the car must go in the shop...and I felt heard when I said as much to the service manager. He was respectful. They handled this well, and I would consider them for future work or when I am again in the market for a vehicle. I sat in the waiting area, which was clean, comfortable, and quiet. Staff were friendly. I will also give major kudos to Sabrina. She was knowledgeable and kind, which I greatly appreciate!

Terrible service department experience. I called about an oil change and got scheduled for the…read moresoonest appointment a week out. I arrived early for my 9:15 appointment and my car was not finished until over 4 hours later at 1:30. They also recommended about $5k in additional services on my 22 Corolla.

The service prices at this dealership for an oil change on a diesel truck were insane! This…read moredealership rips off their customers! I have traveled all over the country and what this dealership charges for an oil change is almost double anywhere I've been (I only use Ford dealerships for service). If I wasn't heading out of town in the morning to drive 1,200 miles towing I would have gladly cancelled my appointment and gone elsewhere! Warning to anyone needing service go anywhere but here!!!!

Honda Pilot died in the parking lot at Food Lion. I called a neighbor, called my husband…read more.. couldn't get up with them. Out of desperation, I called Pecheles (I don't have triple a - didn't expect to need it on a 2022 vehicle). Although they wouldn't normally come out and give a jump, they did send someone. Car started and I drove to the dealership. They charged the battery and sent me on my way at no charge! That's great service.

My husband and I had an amazing experience this past weekend buying our new car from Johnny. He was…read moreso nice on the phone and even better in person. He understood my needs and was so very patient and kind with us. Our 14 year old daughter was with us and the sweet girl beside Johnny (Did not catch her name) was so kind and they all went out of their way to make us all feel at home. Last but not least Greg was a saint while we finalized all the paper work last night and he and Johnny stayed well past their long work day! Not to mention that they held great conversation about fishing and hunting with my husband while I finalized our purchase with our bank! I can now say in my best southern voice "I Got My Doug Henry" Thanks Again, The Quinn's

"This dealership will make you feel like family, not a customer."…read moreThis dealership absolutely did right by me. They were courteous, provided AMAZING customer service, and were a wealth of knowledge on the car I was interested in (and bought). I ABSOLUTELY recommend Doug Henry Ford, specifically Greg Dawson, who helped me with everything. I love my car, I love the dealership, and I LOVED their respect and patience. This dealership will make you feel like family, not a customer!! "Seamless experience!" In search of a new Audi, I had visited a several dealerships. Doug Henry Ford was by far the most attentive and helpful. More specifically, our sales manager, he was very knowledgeable and answered all of our questions. Greg Dawson General Sales Manager went above and beyond for me. Not only did fulfill every request and answered every question I had. He did so without pressure or hesitation. Mr. Greg even had my car delivered to me from North Carolina to South Carolina. Ron and Raigan transported my car here from NC. Delivered straight to my front door with a smile. Some of the kindest people I have ever had the pleasure of working with. I feel very blessed to have had such a wonderful experience with Doug Henry Ford. Ash Elhafiane in financing also went out of his way to make sure all of my questions and all of my needs were answered correctly, and in a timely manner. Super impressed by every single person that I came in contact with at this establishment. This made my buying process a lot easier than expected. We would like to thank the whole team at Doug Henry Ford for a seamless experience. We will definitely be recommending this dealership to friends and family!!

I had a dead battery today, and I was assisted by the kindest man to help. He had my battery fixed…read morein no time and was awesome to this customer! Thank you for your hard work!

They did a great job moving my fifth wheel. They were very prompt and professional. Also very…read moreconsiderate of my time. I would definitely recommend again. Thank you so much

Everyone was very polite especially Bill so thanks. Service was fast and not over priced, they seem…read moreto be a trustworthy shop so I would definitely recommend them. Thanks again!

Import Services in Greenville, Notth Carolina is "The Best!" I recently had the power steering…read morepump replaced in my 2004 Land Rover Discovery. The Great Customer Service and Quality of Repairs are the main reasons I will always send my SUV to Greenville from New Bern for repairs! Yes! You read this review right! It's a 2004 Land Rover. Thank you Import Services, Waylon Owner, Bill Customer Service and Staff for your consistent professional Team in taking care of my Land Rover! Because of your expertise in foreign automobiles I am traveling many miles! The cost for repairs are so reasonable! Thank you! Betty Thomas

I come here every time to get maintenance services for my Tucson and every time Mr Douglas is…read morethere, he makes sure to take care of my vehicle needs and takes his time to explain everything in detail and offer excellent services. I consider myself lucky that he's been the one attending me this couple last services because I know that all my concerns will be taken care of and handled in no time! Thank you as well to the technicians to make sure my vehicle is up to date.

Some time after my recent review of my experience with Joe Pecheles Hyundai and my concerns for…read moretheir financial stability after their inability to refund, after 8 month, a simple $1,000 for an insurance payment, I was contacted by the current owner, Brian Pecheles. After being assured multiple times of the honesty and integrity of his firm, the longstanding reputation of the agency in the community, and his assurances of personal oversight over his employees, he did make good on the oversight that occurred 8 months previously. With additional assurances that the employee involved was no longer associated with his company, he not only refunded the $1,000 insurance premium but also the $3,000 payment for the extended service warranty which should have been refunded but at a prorated amount. I do appreciate the owner taking the interest to attempt to make this situation right. I very much appreciate the full refunds. I would have appreciated much more an honest interaction about the capabilities and features of the car I was purchasing. I would have been more appreciative of timely attention to this matter. I will not be taking Mr. Pechesles up on his request that I call him directly and allow him to sell me my next car. You have only one chance to make a first impression. This dealership disappointed on the countless opportunities they had. I have satisfied, however, Mr. Pecheles's request upon delivering the checks. I have updated my review. Buyer beware.

We took out Malibu in for inspection, oil, and filter change. The staff was very professional and…read morefriendly. They definitely know what they are doing. This is the second time we have taken our vehicles to this firm. We will continue taking our vehicles to this firm whenever the need arrives. They are a very honest group of men!

I had my tires rotated.The firm is fair priced and handled the procedure quickly…read more I would recommend dealing with them.They also sell tires.