The folk at O'Reilly have always helped when I needed just a bit more help. Perhaps I could only…read morecall ahead to have my car computer diagnostics read--I only needed to pop in the door for the staff member (Sarah?) to see me and come out. Or perhaps I called and needed to know the specific replacement part I needed before I arrived--there was another staff member, who had it handy for me to buy. This kind of help makes the difference, and always had made the difference. I'm not interested in one giant "self-checkout" experience at the store, I need help, and I need folk who care about the fact they work in an auto store. I got that help here, at O'Reilly, and I have every time I've visited. I believe they have curbside pickup, though I hope to spend more time in their store which was neat and tidy. Thank you for your help, you're right in town.

Love these people. Super helpful when my rear spring literally crumbled in the Walmart parking lot…read more Knowledgeable and caring. Was given great advice enabling me to get my eldly mother home safely.

I want to thank APR for sending a great young man, Ethan, when I was stuck at a rest area on the…read moreMass Turnpike. As it happened I didn't need the tow because he helped me understand that I could drive (carefully) with the crack on my windshield. Even though it meant they didn't get my business, he was very kind and reassuring.

STOP! Read first before calling Let me start off with, they…read moreare not professional what so ever. They are the worst company to ever call. They do it so illegal. They don't even provide quote as they say "the job has to get done so I have no time to call and let you know the price " Us expecting to only pay about $1k-2k no more like $7,730. I've called the police station and they know about this company how horrible they are I've called the state MA and they know about how horrible this company is. Everyone knows how bad this company is before I mentioning their name. So that was embarrassing for me. But this is a lesson learn I will never ever use them again and I suggest for anyone to keep away!

The patience the Balicki Auto team showed me was unparalleled in these traumatizing times of COVID…read more Despite our car's manufacturer requiring the Balicki family to consult them time and time again to delay our repair, I was bone-deep confident that the Balicki Auto family were doing their best at every step. And they were. Our car was in an accident that we were lucky was merely the glancing blow of a Moose. The auto adjuster thought that the kind of repair would be a cinch to pull off--except for the fact he was in a rural town, Ware. One look at the car, and the Balicki Auto family I spoke to, Mike, told me that the damage to the pillar--the metal to the side of the windowshield--would be so bad he might need to send it out to someone in his network who would repair it as good as new. As good as new--can you believe that? When we received our car after weeks of patient updates in my idea of timely, he was right. His team had found damage to parts of the car and had restored them in a way that deeply moved us. We don't have public transport in many places in the USA, and that's doubly true for rural, so your vehicles are a family member and they get you where you go every day. Seeing our car returned to our lot--"Brand Spanking New" I could say after this accident--made me as tearful as a new parent. I'm certain that the Balicki Auto family deserves to be your first stop in auto consultation in Ware, Hardwick, Gilbertville, and the surrounding areas. I heard they had likely decades of work in this area, and the relationships and connections they've built are something that is part of their expertise. I felt I got the best local repair, which surprised me since they exceeded my expectations of what was possible. I don't think it's fair that such a quality local business can provide such expertise and lack the support they deserve. So here's my review to let you know local businesses are worth more than I could ever imagine. Thank you, Balicki Auto.

Love the great guys at Balicki's. They've helped our vehicles stay on the road many times with…read morequality used parts that they find and provide quickly and at a very reasonable cost. My father has worked with them for many years and has always had the highest compliments for them, and now I've gotten to know them, too. My jeep and I thank you!!!

RV Guy helped us by providing advice and pointing us to a nearby parts place where we could get…read morewhat we needed (a dog bone connecter). Helped us quickly solve our problem. So thankful for this friendly and knowledgeable professional. Will remember this kindness!

Awful!! No Show No Call No text! Confirmed 2 times during the time frame, called Peter 3rd time…read moreevening, no answer. No return call, no reason, no call next day. RV Fridge out, spoiled food & left with coolers of what was salvaged. Refused 2 technicians from other companies that day as I confirmed/ committed to Peter @ My RV Guys

These guys were great about getting me a new Extang cover for my pick up. The old one I bought from…read morethe previous owner when in Manchester was still under warranty. Since they are new owners they could have "blown me off", but took care of me with professionalism.

From the owner: Specializing in hotrods, car, truck, and SUV Hi-Performance auto parts and accessories. read more

Called Brian at Warren Truck & Auto after my dad had an accident with his new Corolla. Brian and…read moreteam worked their magic leaving no trace of the damage. His work is impeccable, the price is fair and customer service is superb! Can't recommend them enough.

Brian is great! Down to earth and hones! Brought 2 cars to him in the past 2 weeks and he was…read morestraight with me on his thoughts and kept me from spending thousands in repairs that would have either not been necessary or would have lead to other repairs down the road. Good honest guy!

Gagne's Garage is a family-owned auto garage with 20+ years in the Ware/Gilbertville/Hardwick…read moretownship areas, which came recommended to me by another quality local shop, the Balicki family's Balicki Auto. I'm grateful to get local recommendations because it helps me build up local business with people who need and deserve it. The Gagne Garage is absolutely worth it. The proprietor, Gary, did his best to accommodate all the needs my busy life requires: I had to tow it there, I needed to approve over the phone without an invoice in hand, and I wasn't sure exactly what was wrong with my car. When I entered the Gagne garage, I was impressed by the size. From the road right by the post office, you can see up their street to their billboard, which is on the outer left wall from the front door. From the outside, the building is underground, which balances the heat and hides the large inside where work is done. In the office, I saw award after award for years of work. When he told me my car was driving like a Cadillac, I was so grateful to find that he was right. After a few days during the busy Memorial Day season, he got time to diagnose the problem with my car, get parts, do the fixes, and all for a price that stunned me by how much I had expected it doubled. All things considered, I pray nobody has to double their price just to make a living, or double their income just to fix a car. However, the work the Gagne Garage performed was so foundational in its expertise that I was certain I was getting something worth beyond however method they used to cheapen their labor and expertise to dollars. The feeling of trust you need in your car is priceless, and this team restored it for me. Thank you.