bad customer service under staffed, one guy was sitting on the counter playing on his phone we…read moretried getting receipts sent by email hours later still no receipts, staff just pushed you off, even told us to go to another location (They may be able to help you find what you need) NO ONE wants to do their job, very lazy as well as not good parts people Can I do a minus stars?

Nathan greeted me pleasantly the minute I walked in. He led me straight to the product I needed…read more(windshield wipers) and showed that he was knowledgeable about the products. After purchase, he came outside and installed them for me. (It was raining out, and so it was that much more appreciated.) Great customer service!

A business is not necessarily judged by its products but by its people;the employees and its…read moreowners.I recently placed an order for an engine through a gentleman named "T" who was both extremely knowledgeable,pleasant.and prompt to deal with;highly recommend.I needed the engine delivered immediately and the owner Rick secured a driver on a friday afternoon and got it delivered same day when original delivery was scheduled for 3 days later.This kind of concern and attitude for satisfactory customer service is relatively difficult to experience in todays business climate BUT Ricks Auto Parts exemplifys all of the positive!!!!

Just called 15 minutes Ago to get a quote for my car. She said she could give me 40$ for my Volvo…read moreV70. I ask why is that such a low price? says that's just how much my car is worth at the time. I ask another question. Why is that? I heard you guys gave 500$ to some lady whose car caught on fire(This is what my mother told me) and this lady got sooooo offended. Told me Where did you get that info From? And I don't like your attitude! Go to Stewart's then if you don't like it. Go to Stewart's. For the record I don't even know who Stewart's is. My mother recommended this & I was following up. BUT DONT EVEN WASTE YOUR TIME WITH A PHONE CALL!

They are very very honest people. I left my car there for about a month as they worked at getting…read moremy modified ford mustang set to be able to pass emission because it had so much modifications done to it. They changed my oil too. Total charge? about $140. I also had given the $4000 as a down payment to put a supercharger on but about a week later I changed my mind and they refunded my credit card with 0 hassles. If the world contained nothing but people like these then we would not need police or locks. Thanks so much, from Evan Toder

Continued exceptional customer service with these guys. I was looking for an electrical check on my…read moreBMW along with a couple of other things thinking that it might take a while to get an appointment. Spoke with William, he couldn't have been more helpful. I was able to get the car in for next week. Thanks guys !

My truck burnt its belt on the highway. The team, Mike in particular, was an amazing help!…read more They had the parts & let me borrow the tools. 20 min later, I was on my way! Awesome place, awesome service, highly recommend going there for anything you need!

I have never been steered wrong by this NAPA store…read more No matter how obscure a part I need to keep my 1987 Olds Cutlass Cruiser on the road, they seem to have it in stock. Prices are sometimes better than one of the other auto parts stores, and are almost always genuine replacements, and not OEM equivalents. The staff is knowledgeable and courteous. I've had them offer to replace wiper blades, batteries and other easily changeable parts - but half the fun is doing it myself. There's a great selection of tools and aftermarket equipment for those who really like to get their hands dirty. I would highly recommend this NAPA outlet if you're a shade tree mechanic, run a large volume repair shop, or somewhere in between.

"Do you remember Hullabaloo, Upbeat, Shindig and Ed Sullivan…read moretoo?. Do You Remember Rock 'N' Roll radio?" (The Ramones) Quick question: which circle of misery do you dread most--doing your taxes, shoveling that cement grade driveway snow, or buying a car? Good news: I'm officially crossing one torment off the list, because our trip to Sullivan Honda was shockingly fantastic. Dave Paolino was just sensational. He was personable and not pushy or aggressive. We got a fair deal on a wonderful new 2026 CRV and a good value on our trade-in. Sullivan was the third dealer we visited, and the difference in how we were treated was noticeable. One dealer, after we spent fifteen minutes at his desk going over everything, didn't even ask for our names and contact information after we got up to leave. In another dealership, one salesman handed us off to a rookie after a few minutes who probably knew less about the makes and models than I did. We had a positive experience at Sullivan starting with the minute we walked in. After Dave introduced himself, he walked us around the showroom and the lot, answered our questions, explained the new features and technology that are light years beyond what we had in our ten-year-old model, and sent us off on a solo unaccompanied test drive. He looked at our existing car and soon wrote us out a clear to read written proposal with trade-in allowance for a new one. We wrapped things up a few days later and now have that brand new CRV. I must admit that navigating that Infotainment screen is a bit challenging and I need to get better at using the maps, apps, music, etc. I also want to give a shoutout to Sam the Android Tech and John in Finance who helped us along the way.

I recently purchased a new Civic Hybrid Sport Touring Hatchback from Sullivan Honda. While…read morecloser-to-me Honda dealers advertised MSRP + additional dealer charges (despite end-of-year pricing proximity), Sullivan Honda advertised discounted pricing while having superior inventory choice. In-person negotiation and sale were pleasantly personable without the typical pressure and B.S.. Salesman Jessie Santiago tolerated my fussiness and ensured my satisfaction during and following the sale. My one visit to their service department was also a positive experience. I highly recommend Sullivan Honda.