Horrible experience! I brought my car in because I needed a new tire before heading out. They told…read moreme they had the tire I needed and that it would take about 30 minutes since the technician was finishing an oil change. I even asked upfront if it would take long because another shop had the same tire and could do it immediately. They reassured me it wouldn't be a problem. I walked around for 45 minutes, came back, and my car was still sitting in the exact same spot. When I asked about it, the guy went to the back to "check" and came out saying they were working on it. I told him my car was still parked right out front -- then he goes, "Oh, my bad, he's working on another white Honda." Someone then quickly came out, moved my car to the back, probably because I was standing right there watching. I got a text at 2:29 saying I could track the service, and they didn't finish until 4 PM. If they had just told me from the start that it would take 1.5 hours, I wouldn't have complained -- I would've gone to the other shop instead.

if I could give this store zero stars I would. I have been extremely patient trying to get my car…read morein to get inspected over the past THREE months. I have a ridiculously busy schedule and made three separate appointments trying to get my car inspected which is now three months out. First appointment made they called me to tell me no one was working the day I was scheduled. Okay fine. Second time I have a prescheduled appointment they tell me when I get there that they have no mechanic working that day. Third time I take my car in, leave it there for a prescheduled inspection, call three hours later to check on how its going, and they tell me then that they couldnt get to it that day. Insanity. Figure your business out. Do not go here for absolutely anything particularly not an inspection.

Watch your receipts. this store adds 3% credit card fee without informing you. Even if you use a…read moredebit card. They are simply not trustworthy! Greed, pure greediness!

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

they are short staffed, walk in used to be allowed, but with students back and football weekends…read moreyou need to make an appointment now. in addition they don't have a manager either.

I started coming here for gas but eventually had them change my tire. This is a good shop. Good…read morehonest customer service.

Use Graham's if you'd like to have an unprofessional careless driver damage your car…read more Looks like he ripped my car up onto the rollback from all the scratches underneath, along with having my car resting against the back of the truck!

These guys don't know anything about cars and the entire office is a disaster. The kid refused to…read moreput a sticker on my car because there was fluid film undercoating he claimed he thought it was oil. It was not. The car is under coated to protect from rock salt you moron.

Excellent service - everything was explained clearly, they told me about issues to look into and…read morehandled the entire process with care.

I had a bad day and Mark and his team were amazing. My alternator died about two hours from home. I…read morecalled reluctantly to see if they could install an alternator quickly. Mark went above and beyond to check with the OEM and other parts shops to help me quickly. Within two hours of my call Mark had a new alternator in the car and I was on my way. He even charges only the fractional hours he worked. Very reasonable and great help.

Tom the lead mechanic is awsome..he is a real mechanic.. I would trust him with my life,and do so…read moreall the time in my very fast Mercedes sports car..he replaced alot of the steering components that pep boys said they couldn't fix..the service manager is also a good man (josh)..he is very knowledgeable and courteous ..the polar opposite of the pep boys manager..ignorant and rude.. I hope this review helps someone not get pep boyed, and get their vehicles fixed right!

Car broke down after 5 hour drive to drop off student. Traveling alone, worried and didn't know…read morewhere to go. After a few places past on helping, was so lucky to find Dennis. He was welcoming and reassuring. Car running great but even more thankful for kindness. Thank you Dennis

I had an appointment to get the transmission done, and on the day I was dropping it off, he called…read moreto say he wasn't willing to do it any longer. When I questioned the fact that I had an appointment and needed it done, he was mean and said he didn't care.