I can't thank this shop enough, especially the gentleman who stayed to help me with my spare tire…read moreright before closing. Even though everyone else had already left for the day, he took the time to make sure I was safe and back on the road. He never made me feel like I was inconveniencing him and was kind, professional, and genuinely willing to help. It's rare to find customer service like that these days. I'm incredibly grateful for his generosity and dedication. Thank you for going above and beyond--I highly recommend this shop!

Our vehicle ran over a nail causing a flat tire. We changed out the spare and headed straight to…read moreClassic Tire & Service. We were short on time due to work obligations in which the staff was very accommodating and immediately worked on patching the tire and reinstalling the spare. They were quick, efficient, friendly, and knowledgeable. I highly recommend to anyone!

AVOID THIS PLACE!!! I had to get my timing belt replaced again for another $1100. They put crappy…read moreparts that breaks. Another thing is they set you up for another reason to come back and make money off you. They said my engine was shaking when there was no sign. After my repair, a bolt fell of the bracket that holds the engine. They lie, cheat, and would steal money from you when they can!!!!

So far, I'm a happy driver! I had a busted tire and I needed a tire right away. I called and spoke…read morewith Kevin who explained to me what would work better for me. I especially loved the cost of the tires. That worked perfectly for me compared to another shop. He called me when the tires were ready and I headed in the next day. I didn't have to wait and I was out in under an hour. My Contiprocontact tires feel great in the road.

I brought my sons jeep in for a tire rotation. Free since purchased here. I dealt with location…read moremanager Jacob. He asked for the tire key to remove the tires. We could not find it right away. As we looked for it he stood over us in an intimidating way. I told him twice we would look for it hoping he would take a step back but did not. This is the first time my son has taken care of the tires himself as this is his first car, I wanted him to know what to do. I certainly understand that some tires need a lock. If you are offering a FREE service for buying from you, then have some locks on hand in case. Not everyone buys from a dealership. Some buy from a guy on the street and doesn't get everything that a new car would get. When I shared my disappointment with Jacob he gave me a smarta$$ answer that he can't have every cars lock there. If I can't find the key I would have to go to a dealership. As a national company you need to make your stores more prepared to offer a FREE service

I'm giving this review based solely on my experience with the manager, Jacob…read more While driving, I got a flat tire. It was especially frustrating because I had only purchased the tire last year. The closest tire shop was Discount Tire, so I stopped in hoping they could help. Unfortunately, they didn't have the tire I needed in stock, but Jacob still went above and beyond. He had my spare tire installed so I could safely get back on the road and even told me to call if I needed anything else. Jacob was professional, friendly, and genuinely helpful. That level of customer service really made my day. I don't know what the cost of a replacement tire would have been at Discount Tire, but if they had the tire I needed, I absolutely would have purchased it from them. The store is clean and well kept and there is plenty of seating if you have to wait for your vehicle. Great hospitality and excellent customer service. Thank you, Jacob!

Had a tail light out on my 2011 Scion tC. So I'm looking around to find replacement bulbs. From…read morebehind the near by counter, Jose asked my year, make, and model. Told me the stock number but the racks were empty. So he found more in the back, with enough to fill up the display. Less than $10 and I'm off and running lights again. Thanks Jose

Went there to pick up an order and the store was closed during business hours. No one there. I had…read moreto cancel my pick up order because I could not sit there and wait for someone to eventually show up to open the store. I sat there between the hours of 730 and 8:15 AM.

they did the wrong repair on my car and they did not complete the job they did. Beware of upsales…read moreand smiling faces. go to another place not this Goodyear in Kissimmee and I was overcharged

Went to buy tires and they broke the handle that opens the hood and no one wants to fixed it!read more

Service was great they are always so helpful . I had a flat tire they fix it and it was not that…read moreexpensive .

Was passing through the area and my heat shield lost a bolt. By the time I got to Firestone, the…read morewhole front of it was hanging down like a scoop. I couldn't drive an hour anf a half home like this. They did not have time to fix it as it was late in the day on a Saturday, but they got me in, removed the piece, and put it into the back of my SUV so I could repair it later. I would definitely be a loyal customer to this location if I lived in the area. EXCELLENT service! Thanks again!

If I could give 0 starts I would. My vehicle was rear-ended…read moreon Jan of this year, my car received that Classic Collision claimed to be over 7thousand worth of damages. Okay, the damage was significant and I am not knowledge one car mechanics to dispute the total amount. And so I left the car there to be take taking apart inspected and properly diagnosed, and for the claim or bill to be sent to the insurance of the driver who hit me, all the while I was driving a rental. After seven days exactly I called Classic Collision and ask them about the status of my vehicle, margarita informed me that they were still waiting on Geico ( the fault drivers insurance ) To respond to the amount due for the services. I was furious that I had not been updated within at least 48 hours of GEICO's lack of communication. So then I had to pay out-of-pocket for my rental to be extended, and deal with The guy Insurance, who eventually ended up responding to the claim as a total loss, since they did not want to cover the damages. After Several days of communicating with agents from GEICO, I was able to have them agree to cover the cost, I work in the medical field, and luckily, I have some understanding of how Insurance is work. Thank goodness for that, otherwise I would've had no choice, but to put my faith into Classic Collision, who did a horrible job with communicating with me and the insurance.. The second and current problem that I still have, is that they did not properly fix my car door, prior to this accident the driver door would function properly. And after the accident, the door was not able to fully close, I even have videos left me driving through the car wash and water leaking in just stays after the car accident. I drove the vehicle back to Classic Collision's and show them, the manager there I think her name may be Michelle, she told me that it would be an out-of-pocket cost. So they basically receive payment from an insurance without fully doing the job. I was strongly recommend before choosing this shop, to do some research, and nacho sound reviews, because reviews can be filtered out by companies. But by real people, and their experiences with shops around town. That was my experience.

Quick turnaround, great customer service. Kept me updated on my vehicle and very pleasant to deal…read morewith! Thank you Classic!

Miguel is what customer service is all about! Folks like him create repeat customers for your…read moreorganization.

5 stars isn't enough! John provided exceptional service - fixing our car issue quickly and…read moreefficiently. His expertise, professionalism, and friendly demeanor made a stressful situation stress-free. Highly recommend!