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    Advance Auto Parts

    5.0 (1 review)
    Open 7:30 am - 6:00 pm

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    7 years ago

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (2 reviews)

    My headlight was out on my car. I pulled up to O'Reilly expecting to seek out my headlight bulb…read more There was a gentleman standing at the door. I walk in and he asks if I need a headlight and there was already an associate looking for the correct headlight. He found it for me and shared the benefits of the type of bulb I needed with some humor to boot. Another associate took the old bulb out and put a new one in! I am so impressed and very grateful for their help!

    The customer service leaves a lot to be desired…read more I've been here three times. I don't know what it is about this location, they just can't figure out the basics to helping out your customers. First trip: Needed a new battery. Brought in the dead battery and gave them the info for my vehicle. They looked it up on their computers and said that they had two batteries that would work for it. There was a $20 price difference in the two batteries and I asked why that was. His response was that they were different batteries. I kind of stared at him for a second and realized that he had no clue so I just paid the extra $20 and hoped that the extra cost translated into a higher quality battery. I asked him if they were giving me a credit for the dead battery I was leaving behind and his reply was "don't worry we'll recycle it." I didn't make a fuss because in the end I didn't need the credit or anything, but its annoying when someone answers a question you didn't ask... Second trip: Wanted some velvet washers for my dad's truck battery. The guy found them and grabbed them for me. Super quick in and out, good service. Third trip: Went in for a funnel. The selection was in the back corner. I went in looked at a few and then grabbed one and headed to the front to ring out. There were two older gentleman working the front. They were conversing with a customer about how best to address his car issue. I didn't want to be rude and interrupt so I went in line behind this guy and waited. Both employees saw me standing there. They continued talking for another 5 minutes, at which point I held the funnel up in the air to signal that I needed to pay and leave. I'm medium height, they both saw me and...still nothing. In walks a lady that needs help finding something, one of the two guys breaks from the conversation about cars and starts answering her questions. She then asks him to look things up for her and he starts. I simply was astonished by this guy; doesn't want to help out someone what wants to pay and leave but will jump at the shot to hit on a female customer. I gently tossed the funnel onto some boxes by where I was standing and left. Not wasting my money here. Took me 2 minutes to find the funnel and waited in line for 8 minutes. Inexcusable.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (4 reviews)

    Terribly, absolutely Terrible didn't have anything I was looking for despite being a Distribution…read moreCenter, I overheard a employee that said "I wouldn't trust getting stuff off of Amazon." But hey at least they have the parts I need and actually deliver it. another day when i went in i saw the manager and another employee vaping, in the store without hiding it despite the fact that they have a no smoking sign on the door as you enter, and another employee smoking a cigarette walking in from the back.

    'Keep it, I'll go to Napa." was my reply, grabbing my cash, to the guy whom called after me about…read moremy receipt. My waning patience had finally dissolved to no return. What brought that on? A crashed printer. My item of purchase (tail light bulbs) on the counter, cash next to it waiting. Suddenly, the whirring sound of a printer that abruptly stopped. Oh my! It wasn't finished printing. What are we to do! Now there are four old guys up front instead of three all concentrated on this printer. I'm waiting; and waiting; and the look of astute horror continued on the faces of these gents. If you're reading this, you probably well know that the world did not end. On that, I thought I might mention to the foursome that I'd like to pay and leave sometime before Christmas, but I was afraid in my own right I might say something a little more harsh. Drawing this tale (review) to a close, I did go to Napa and saved 4 bucks on the same damn light bulbs.

    Advance Auto Parts - autopartssupplies - Updated May 2026

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