Terribly, absolutely Terrible didn't have anything I was looking for despite being a Distribution…read moreCenter, I overheard a employee that said "I wouldn't trust getting stuff off of Amazon." But hey at least they have the parts I need and actually deliver it. another day when i went in i saw the manager and another employee vaping, in the store without hiding it despite the fact that they have a no smoking sign on the door as you enter, and another employee smoking a cigarette walking in from the back.

'Keep it, I'll go to Napa." was my reply, grabbing my cash, to the guy whom called after me about…read moremy receipt. My waning patience had finally dissolved to no return. What brought that on? A crashed printer. My item of purchase (tail light bulbs) on the counter, cash next to it waiting. Suddenly, the whirring sound of a printer that abruptly stopped. Oh my! It wasn't finished printing. What are we to do! Now there are four old guys up front instead of three all concentrated on this printer. I'm waiting; and waiting; and the look of astute horror continued on the faces of these gents. If you're reading this, you probably well know that the world did not end. On that, I thought I might mention to the foursome that I'd like to pay and leave sometime before Christmas, but I was afraid in my own right I might say something a little more harsh. Drawing this tale (review) to a close, I did go to Napa and saved 4 bucks on the same damn light bulbs.

Do not go here if you need to have them install a battery that you buy there. They will not do it…read more Our battery died outside the store (we were visiting a different store), bought a battery & they would not install it.

The store is a bit dingy and the guys definitely get their hands dirty. But that's the kind of…read moreauto parts store I like. Besides, these guys are also very helpful. I've yet to be pissed off like I have with other parts stores or departments. Plus, they know their stuff. Napa, in general, can be a bit pricey on a lot of their parts. But I know they can get what I need cheaper than the new car dealer.

Incredibly helpful staff! I will continue to go here because I always get assistance with my…read morevehicle (battery change, wiper blade install) which is greatly appreciated because I am by myself. Keep up the great work guys!!

Hands down best service I ever been given at an auto shop my entire life. I just relocated to…read moreLakeville and I was looking for a good shop for my car. Henry & Jason were absolutely phenomenal! From their friendliness and greeting at the door, to their knowledge and expertise of their products and industry. I came in for brake lights that were not working on my vehicle, and from start to finish they both assisted me step by step through the process. Henry went above and beyond to provide me with additional info to help me in the future. If you were looking for a sign to find a good auto shop with great people, here it is. I made a yelp right now as I left, just so I could get their review done for them as soon as possible! (Also my first-ever review) Thats how good they are. It was just a great experience and I only wish I had of found them sooner! Henry & Jason you got a lifetime customer out of me!

They were quick to help, friendly and they had what I needed. This location is easy to get in and…read moreout of. I recommend this auto parts store. They had a good selection of different quality/price levels for you to choose what fits your liking.

Very rude! Their website talks about a friendly helpful environment but all the guys do here is…read moreswear and berate customers. I think they forget that they are still a business... yes they are selling us cheap parts but we are still giving them money. That being said I still have to give them 5 stars because they offered a service and they provided it. Good place to go get cheap parts if you have the time and know what you are doing.

This place does not value their customers whatsoever. They are constantly changing their prices…read moreand do not honor what they have advertised on their website. The customer service is very poor. My interactions with employees have been downright rude. I don't know it its todays charged atmosphere or what, but I remember the days when people were nice, wanted to not only "earn" your business but keep it too. This company does not want to do either.

2/2/2024 (date of service 01/29/2024): We've learned that the Galaxy Auto Spa is part of Precision…read moreTune. We've also learned that they have absolutely no concern about the false advertising for the Touch Free wash! Once you pull in that bay and realize that there are brushes, you are at the mercy of the damage that they can, and likely will do! Details regarding how well they honor their obligation to properly remedy the situation. ... Let's start with the plastic trim around the front wheel well being pulled off; that was noticed right away. When my daughter went over to Precision Tune to address it, the manager stated, "Oh no, what did it do now?". He assured her that it would be taken care of. She had to get to work so this conversation ended well up to that point. When she got to work, she had enough time to take a closer look at her truck; paint was chipped all over! The hood, the roof, the sides, the back; everywhere! She went there the next day and told them that she found some more damage to address. They said that they did too: They handed her a mud flap from her truck. When she pointed out the chips in the paint, they told her that she was going to get a paint job. Great news, right?! Wrong! From that point on their communication all but dried up! After a couple of days (2/5), I stopped by to follow up on their commitment to take care of her. They changed their minds: They claimed that their sign stating "at driver's risk" absolved them of any responsibility to repair the damage. I confirmed that their sign on the bay door indicates that the wash is touch free; they concurred. Then I confirmed that once a vehicle is in the bay, and the driver realizes that there are brushes, there is no way out and the driver's vehicle is at the mercy of the washing machine; again, they concurred. They told me to call the corporate office. I called and left a message for their customer service department: They returned my call within the hour. The gentleman was polite and understood where we were coming from. He was going to contact the district manager and have them contact me; this was three days ago. Looks like a follow up call is due tomorrow (2/9). More to come ... (2/20/2024) "tomorrow" did not happen. I just spoke with a manager named Jacob; polite discussion. He reviewed an e-mail discussion with another manger named Alan and told me that they are not going to take care of the damage to my daughter's truck. They are deferring to sign on the bay door indicating that usage of the wash is at the driver's risk. Well? Not when that same bay door has a much larger sign that states that it is "Touchless", and (as previously stated) once you're in the bay and realized that it isn't there is no way to stop it or pull out with the exit door being closed! (3/13/2024 13:30) Today I saw that a reply to this review was posted on 3/10/2024. I called, as instructed, to continue this conversation. I spoke with Alan to find out who posted the message so that I could speak with them. He said that it was likely an area manager; perhaps Daryl. He then proceeded to reiterate their "at driver's risk" statement. I politely reminded him of the sign on the door about it being "Touchless", and how once you're in that bay (with both doors shut), you're at the mercy of the wash. I asked that whomever left that reply to this review to have them call me. He told me that he will let them know that they can call me: The phone number was confirmed. We shall see. (3/13/2024 20:30 2 new photos) Via the BBB they sent a photo of their "at risk" sign. Out of curiosity, I went there to see it. To my surprise, the bay door had duct tape over everywhere that stated "free"! Well?! Which sign do they stand by?! (3/14/2034) Message via BBB: "From the Business on Thursday, March 14, 2024 We are doing nothing. Thanks Doug" So Doug and his company don't stand by their word! Thanks for the warning! ... We had spoken with the MN Attorney General's office about this two weeks ago (2/8/2024) and have been following their suggestions to remedy this situation. Now we follow their next suggestion which to fill out their form with all of these details (including estimates of the damage) and let them take care of this for us. The form is filled out and ready to submit. One other approach was recommended. Even though this Precision Tune is not an accredited member of the Better Business Bureau (BBB), they do keep track of complaints and offer some issue-resolution services. The form was submitted and accepted by them on 2/29/2024; they have 20 days to reply to the multiple attempts by the BBB. ** NOTE to anyone else who has had this happen to them at this wash, work with the Attorney General's office to get the matter taken care of if you have anything happen to your vehicle and they are not properly responding to your situation. Consumer protection is a priority of theirs!

I would not recommend anybody to go to precision tune, auto care. I took my truck in to get my…read moreheater fixed didn't get it fixed. They took three weeks trying to fix it. They misdiagnosed it and they messed up my air conditioning and refused to fix it the whole time they were just pulling my leg about how they got it fixed that it's almost ready, but it was just a bunch of BS, do not go to this place

Needed tires so we went in person to price them. After we left we decided to get tires. We were…read moretold we needed an appointment, so called to make an appointment. The person on the phone said the tires we wanted were in stock and they would make sure we had them for our car. Went in 35 minutes before our appointment. They had sold the tires. The team lead said that since we were not there yet they had sold our tires and if we wanted tires we could go to shakapee. We were not happy and will not be going back to this Walmart for anything for my vehicles!!!

Was in trying to fix an issue with my trailer lights not working. The guy behind the counter…read morecouldn't figure out how to work a 4 pin test plug. Issue turned out to be a fuse which they didn't have. The test plug was indicating the fuse when I was finally able to get adequate help to check.

A little more then a week ago I bought the three wiper blades for my XC90. It was good they had the…read moretwo windshield blades. They had to order the rear blade and they would call when it came in, a week ago. I heard nothing for a week. I appreciate that things, these days, get busy. I did stop in this morning and indeed the part was in. I did not have my receipt with me to prove I had prepaid for the part. Their records indicated I did not pay. As one might expect, they would not give me the part. After returning home I did find the receipt proving I had paid. When I returned they had discovered, somehow, that payment had been made. I am very curious what happened between my showing up without the receipt and their showing NO payment, and my returning with the receipt and their SHOWING payment. Me ; "I come here all the time" Advanced; "I don't know you at all" I MAY go back in the future. ME; "It is not about the part." "It is about a customer relationship, and trust." I get it. Processes and Procedures are important. But...

Stopped in today to buy a battery for my Corolla. And was hoping to get it installed. A nice…read moregentleman assisted me. I don't remember his name but he recently moved to MN from NY. We had a nice chat about it. It is extremely cold today and he was nice enough to install the battery for me in the cold. It was such a quick and pleasant process. Wish I could remember his name but he was great. Thanks for all the help again!

You get what you put in. Come in and be polite, have as much info you know. They'll look it up and…read moregive you options, and now is a good time to ask their opinion, then ask them why. Don't be a d@ck and you'll be okay.