Manager was great. Saved me hundreds on car shop repair Will be back to buy more thingsread more

I'm a big fan of convenience. If you can combine convenience with a great service then you have a…read moregreat place. I feel that is what I found at O'Reilly. And their commercial has a catchy song. Good luck getting that out of my head now that I said it. Anyhow I needed to get some new wipers for my car as my current wipers were not working as good as they used to. I also needed to get some cleaning supplies to clean the interior of my car. In the past I have usually picked up these supplies at any number of big box stores. Then I thought to myself, there is an O'Reilly close to my office, I should check them out. I stopped in one morning and was greeted as I walked in and asked if I needed any help. I explained that I was looking for some wipers and some cleaning supplies. The gentleman walked out to help me and asked if the wipers were for my Toyota. While I was surprised, I was equally impressed that he recognized the type of car I had when I pulled up. I usually like to get Rain-x wipers. They are more expensive but work much better. The good news is I noticed they had a sale going on for $8.00 off a set of wipers. The bad news is they were out of a number of sizes including the size I needed. Without hesitation this gentleman offered me a different set that he explained were as good if not better than the Rain-x. While I thought for a quick moment he proceeded to tell me he would match the sale price for these other wipers. Sold! That's a great deal! He then showed me their cleaning supplies and what he recommended. This was about as good of an experience as you can have. From my receipt the gentleman that helped me is named Mike. I'll definitely be back to O'Reilly whenever I need anything for my car.

This place is great on prices and if they don't have what you need they can 99% of the time get it…read morewithin hours or next day. Rick is knowledgeable and so is the rest of the crew. This is not the place for uppity people who can do anything for themselves because you will get dusty and or dirty there. No nonsense. Waits on phone, and in person is expected because they are busy constantly. Plus their hours are good too.

Best place to get parts, hands down!! This place is slammed 24/7/365 so, be prepared to enter…read moreringing phones and organized chaos!! In that you will find amazing people who will find you the parts you need for half the price!! Worth the trip! Much gratitude to the ppl who run this spot, you are appreciated!!!

Very rude! Their website talks about a friendly helpful environment but all the guys do here is…read moreswear and berate customers. I think they forget that they are still a business... yes they are selling us cheap parts but we are still giving them money. That being said I still have to give them 5 stars because they offered a service and they provided it. Good place to go get cheap parts if you have the time and know what you are doing.

This place does not value their customers whatsoever. They are constantly changing their prices…read moreand do not honor what they have advertised on their website. The customer service is very poor. My interactions with employees have been downright rude. I don't know it its todays charged atmosphere or what, but I remember the days when people were nice, wanted to not only "earn" your business but keep it too. This company does not want to do either.

A+ for customer service. I stopped in on a Friday night during a snow storm. One of the wiper…read moreblades broke on my car. After I picked up a replacement and tried to attach it the new blade didn't work. The guys working (Serio and the manager) actually came outside in the storm to help me. Incredible. Thanks guys!

I wanna specifically point out Sergio and Shawn(Shaun?) for helping out. I had an issue with what I…read morethought was my front left brake pad being worn out, but Shawn helped me deduce that it was actually my back left, figured out with me what to do to get the issue resolved, which is due to a motorized parking brake issue with this year of my car. Sergio was awesome with helping me return the brake pads I got, and made sure I knew the proper course of action to continue. Both are absolute class acts, 6/5 actually but 5/5 because that's as high as it lets me go. Whatever y'all are paying them, it ain't enough haha

Needed a simple battery check. Before walking into the store, I released my hood, but left it shut…read more When I walked into the store this little scrawny guy just stared at me and I asked if I could get my battery checked. He proceeded to walk over to grab the device and demanded I pop my hood immediately because he was the only one in the store and needed to hurry. I stated to him that I did unlock my hood, but then interrupted me and said "no you didn't, I watched you come in! Can you please go open your hood now!" I looked at him like he was crazy. I walked out and he tested it in a matter of seconds and said "bad battery" He tried to conversate with me and I cut it short. Did not need rudeness as I was just trying to see if I could make it to work..

I went into AutoZone to get some license plate fasteners. There's an employee leaning to the front…read morecounter named Drew that asked if I needed any help. I told him what I needed and he told me I'll four above the license plate holders. I went over there by myself noticed they had a few different types of bolts and went back to the counter, to see if the other associate could look them up for me. she was not able to find them and asked Drew for some help and Drew told me they were all the same. I told him they are not the same third different sizes. We walked over. He looked at them and pointed at some and said, diesel fit most vehicles , I said, but I want to fit my vehicle. He pointed some other ones that were metric that had a smaller thread. I said, I don't want to ruin the vehicle in the wrong parts. That's why I was asking your associate at the front counter to try to look them up. He said the computer will not tell us that... I thanked him for his lack of assistance and left. I'll go to another auto parts store. This used to be the main one I come to, but I guess that changes today. Thanks, Drew.

Came in to get my subs bumping again was told a capacitor would fix my problems by these guys I go…read morethere and they find out I 1 subwoofer is blown so they continue to install the cap without notifying me what they found so I bought the darn capacitor and had it installed for nothing and they knew it!!!! For $200!!!! crack head joe will do a better job. And on top of that now my sub amp and cap are being supplied power when the truck is off didn't have the problem before

Not very helpful employees. They were not interested in discussing the issue I was trying to solve…read morewith my car. This was inspite of the store being empty and the two employees looked bored when I came in. I will go elsewhere in the future.

My family member and I had went to this store and worker knew what I need for my accessible van is…read moreseatbelt clipper!!! :) He did awesome job to understand what my family member and I needed for! :) I am trying to stay positive on reviews. I needed to ignore negative reviews in the future because I felt it's not right....

this location has poor service. I witnessed employees swearing at customers. also, they will not…read moretake oil unless you personally know a staff member.

Was in trying to fix an issue with my trailer lights not working. The guy behind the counter…read morecouldn't figure out how to work a 4 pin test plug. Issue turned out to be a fuse which they didn't have. The test plug was indicating the fuse when I was finally able to get adequate help to check.

A little more then a week ago I bought the three wiper blades for my XC90. It was good they had the…read moretwo windshield blades. They had to order the rear blade and they would call when it came in, a week ago. I heard nothing for a week. I appreciate that things, these days, get busy. I did stop in this morning and indeed the part was in. I did not have my receipt with me to prove I had prepaid for the part. Their records indicated I did not pay. As one might expect, they would not give me the part. After returning home I did find the receipt proving I had paid. When I returned they had discovered, somehow, that payment had been made. I am very curious what happened between my showing up without the receipt and their showing NO payment, and my returning with the receipt and their SHOWING payment. Me ; "I come here all the time" Advanced; "I don't know you at all" I MAY go back in the future. ME; "It is not about the part." "It is about a customer relationship, and trust." I get it. Processes and Procedures are important. But...