I needed to replace my windshield wiper blades. They saved me a lot…read moreof time by finding the proper replacements for my car, rather than my having to sort through the large selection of replacement blades to find the right fit. Of course I squandered all that "saved" time by going home and trying to install the new blades myself. After 20 minutes of a noble effort I had not been able to remove even one of the old blades. I returned to the store where they installed them for free. Thank you Thank you Thank you Bob B

I had a wonderful experience at autonome. The staff was very kind and knowledgeable and were able…read moreto answer all my questions. I had a spectacular time browsing the isles to see what they had. I would recommend giving them a try if in the area.

Service Appointment made for September 19th. at 7:30 a.m. Paid to have van towed and dropped off…read moreThursday morning. Van sat and never looked at and finally 6 days later, had to pay again to have towed to another dealership 60 miles away to be actually serviced. GM and family owner, Heidi Strong disregarded it as a miscommunication on the Servives Managers as they deemed it as a "drop off appointment". The GM gave no solution, only to impersonally text me, " Yes, Eric put you in our scheduler to set you up with an appointment on that day like he said, so that they could fit you in when able. Otherwise, you would not be present in the schedule to fit you in... so basically there, but pending like he explained. The verbiage should b updated to reflect that, but brand new system that we r working through. So same as what he told you during the conversation. Sorry 4 the confusion." They lost a potential customer and one to warn others, as they also blame it on "A new computer system". Here's my appointment confirmation text: "+1 (833) 818-3275 Text Message * SMS Mon, Sep 15 at 10:32 AM Waconia Dodge Service Appointment confirmation for 2017 CHRYSLER PACIFICA Friday, 09/19/2025 at 7:30 AM Reply STOP to OptOut. Thursday 8:01 AM Waconia Dodge Service Appointment reminder for 2017 Chrysler PACIFICA Friday, 09/19/2025 at 7:30 AM Reply STOP to OptOut."

We've been customers for a long time. The folks here have always been courteous, straightforward…read moreand easy to work with. Our family has biuhhththeee cars here and maintained them with their service department as well. The prices have been fair and they have been accommodating as well when something comes up like today when suddenly my battery indicator lit up. Really pleased with the service and the help.

I'm a very pleased customer and have done business with this company for over 20 years. Not only…read morefor just repairs but also I've purchased quality reliable cars from them . Cars come and go yet honesty respect and knowledge of what it takes to provide excellent service in the auto repair and collision business is rare. You will find just that at North Point, I've started with them before the new name and will gladly continue, they work hard to serve the community.

I am a tow truck driver and I wouldnt suggest this company by any means. I was towing in a vehicle…read moretoday and I was going to drop the vehicle in the lot and the owner rudely came out and said " don't you drop it there, drop it in my garage". If you know this place you know that it is on an extremely busy road and I can not block traffic to drop it off where he wanted it. Let alone I could not fit where he wanted it. I proceeded to drop the vehicle and he came out and threatened me. I told him if you have an issue feel free to call my dispatch and he refused to do that. I dropped the vehicle safely. I then went to give the owner the keys as I am supposed to do after I drop every vehicle. He then came at me after I put the keys onto his desked. Grabbed the back of neck and my hoodie and put the keys into my hoodie. I then told him "do not touch me" two times he then pushed me out of the door and luckily I moved my hand fast enough because my hand was in the door before he slammed the door.

Incredibly honest and extremely helpful. Helped us find a $20 solution over a $1500 option. Will…read moreabsolutely go back here if/when we need more body work.

Easy to work with on a complicated insurance situation. High quality repair and paint work. Shane…read moregreat to work with.

Wonderful customer service. High quality repairs. Always kept informed of progress. Would highly…read morerecommend to others for collision repair or vehicle needs.

Absolutely great service! Called them at about 4:00 on a Monday and explained that my trunk…read morewouldn't close. They said to bring it in Tuesday morning to take a look. I got there shortly after they opened and they helped me right away. They were able to fix the issue by putting in some new bolts in under 5 minutes. They didn't even charge me for it and considered it a courtesy visit, which was unexpected but so appreciated. I will absolutely be back. They were kind and efficient. I'd give them more stars if I could!

My daughter has been using this mechanic for years. I stopped in last week due to a sudden flat…read moretire, as I arrived at her home and was late for work. I was in dire need of assistance. They were calm, honest, informative and plugged my flat tire all in a matter of 10 mins and had me on my way. Top tier experience. Wouldn't hesitate to recommend.

struggling Single Mom. Vehicle was running horrible. limited income and was financially…read morestruggling. master Mechanic was AMAZING and was able to help me . SERVICE , QUALITY, WAS EXCELLENT. Thank you, Nicole Platzer

I have been a Rob's Auto customer for over a decade. The owner Shawn and his team of technicians…read moreare the best. I have had a number of different vehicles with various failures. Shawn's extensive knowledge of auto repair ensures I will leave with the problem solved. I am confident in their work and honest evaluation of the repair. I recommend them to anyone needing a repair.

I have to say that just this week I brought 2 separate vehicles into this shop for my first time…read moreand have never been more impressed with an auto shop. The employees were very friendly and honest up front. My vehicle needed a lot of repairs and what impressed me most is how they kept me very informed on the process throughout the time my vehicles were at the shop. They gave very accurate quotes during the process and in fact was less than the original quote due to a sensor that I thought was bad but was just not installed correctly from a different shop. They definitely have my business going forward and would recommend them to any friends or family.

brought my 2014 f150 in for a transmission last oct took them 2weeks to get the work done, when i…read morepicked up truck i suspected them of putting more miles on my truck then there should have been, i was also missing a bed liner, i did not say anything cause i was not sure if they did use my truck and if the bed liner when missing on there watch. i put 800 miles the truck , then Jun 3 i brought it back for warranty work on the transmission , was shifting hard. but this time i locked my tail gate and took pictures of my dash milage and fuel .so they had my truck 7 weeks trying to find out what was wrong with the transmission, witch they could not fix.so they put in another rebuilt transmission .when i when to pick it up i notice tail gate was unlocked so i asked why is this tail gate unlocked ,, he replied i used your truck to go get parts a few times,, so i went to my truck and took another picture of the dash they put 114 miles on my truck and burnt 1/2 tank of gas front grill was damaged and there was debris and dents and scratches to the bed of my truck. i said to him don't you think this is totally unacceptable he said no. i said do you drive all the customers cars like this he said i do. i then said this is not right and at that point he told me to take my truck and go. seems to be a good mechanic if you don't mind him treating your car/truck like it ant shit! if you use them i highly advise you to note your milage and condition of your vehicle. would not even give 1 star if i could post with out doing so.

Im turning 34 now and been taking several of my cars there since I was 16 years old. They are very…read morehonest, wouldn't lie or cheat you like other car mechanics. Im a local in Newport and they're my go to autoshop. Even if you're not from around Newport MN. Take your car there. You won't ben disappointed. You might have to wait over a week to get your car in which shows you people trust bringing their vehicle there!