I went there to get battery for my car after checking it online from another store…read moreHAYLA was So Rude by rushing me and not giving me any information ... i asked her for battery she said its not good for your car but you can go ahead and buy it ... like rushing me and don't care with her voice down and sleepy eyes ... she looked into my car she was so quite After coming back to the store she said there is no man he is in lunch unless you wait half hour ?! That mean there is no one who can change your battery .. ? i start questioning my self is the way i look or my clothes or what else ? Because i absolutely didn't do anything to receive this garbage service... i went to other location and there is a man didn't speak a word of English but he was so helpful ... I will always avoid this location

I do not know much about cars but I do know sincerity. Dealing with Dee was like talking to my…read morefriend. She had empathy, something you rarely find any more. I will definitely return. As far as auto parts go, Autozone has pretty much anything you need at a reasonable price.

Despite not having great communication previously while trying to obtain information for an…read moreextended warranty for my Acura. I ended up having 9 lights come on and took it in. I did not have an appointment and walked in around 8am on a Wednesday. My car was taken back pretty quickly. My Service Advisor, I believe that was his title, was Tony and he was fantastic. Kept me informed throughout the process and made me feel comfortable. My car ended up needing a new turbocharger, which was thankfully covered under the powertrain warranty, which I didn't know I had. From drop off to pickup on Wednesday was about 2 hours. I was able to come back the next day for an appointment at 730am. Once again, they took my car back quickly. I was done around noon. Lights are still off and everything seems fine. Comfortable seating area available.

This review is about service only, I did not buy my vehicle from this dealer. As instructed by the…read moreMID on my MDX, brought the car to this dealer for the first time for my "A" (oil change) service. Check in was fine. Since the service was simple, and scheduled in advance, I decided to wait. For a "premium" brand, the waiting area was very mid. Basic black furniture, white walls and vending machines. WiFi was provided. Basic but not premium. While waiting, got the text trying to upsell additional services that I declined. Was not notified when work was complete. Saw my car in the delivery area and could not find my service advisor. Had to find the manager to check out and was informed at that time that a premium would be applied for credit card payments. WTF. Paid it so I could just get out of there. In conclusion, the service was satisfactory, the customer experience was retail, not premium. The charge to pay with a credit card lacked class.

I visited your store today seeking a wiper blade replacement, but left extremely disappointed by…read morethe service. The associate I spoke with was dismissive, and cut me off while I was explaining my needs, and made it clear through his body language that he did not want to assist me. Despite my efforts to remain polite, the interaction was so uncomfortable that I chose to leave without making a purchase. I informed him that his customer service needs improvement. It's a shame because I try to support local shops, but the hostile energy here made me feel unwelcome. I wouldn't recommend this location until they prioritize basic friendliness and professional manners and I hope management addresses this behavior.

Sam is an angel!! Not only did she go above and beyond in helping me fix my headlight, but she also…read moreis such a kind person personable woman who made my entire day!!

Julian was outstanding with his customer service & was extremely knowledgeable! He was more than…read morewilling to go above and beyond for me and very trustworthy, he gave great advice :) 10/10 customer service A++++ bless this man with a pay raise, you guys have an amazing employee!

I do not recommend this store. I bought a part for my car and found out it was not the part I…read moreneeded. I tried to return it but was unsuccessful, so I gave the part to them because it doesn't make sense to keep something I don't need. The problem is that they didn't tell me the obvious. Why wouldn't I buy it? They acted in bad faith with me.

If I could give 0 stars I would. I went today to purchase a new belt for my '02 Chevy Duramax as my…read moretruck broke down early this morning and my belt snapped. Not even an hour into driving my vehicle (home might I add which is a 15 minute drive) the NEW belt I had just purchased from this store snapped. So, then I come in later this day and informed both Matthew and James the associates on the clock around 4 PM on 3/26/2026 about this issue. Informing them that the manufacturer may have made a faulty belt and I would like a refund. But before I could even continue explaining the issue at hand Matthew goes "Oh Hell Nah, Oh Hell Nah" constantly repeating himself, saying "he doesn't want to deal with this." This was such horrible customer service! I just wanted a refund for a product they sold me that broke within a few minutes of having it, with receipt and all and I am getting yelled at and told by these associates that I am wrong and denied my refund. What happened to 30 day guarantee or even 24 hour guarantee??

Great and friendly service. I had questions and they were ready with answers and checked the…read morecomputer to verify for me. It was 7:35am.

Ron is the man ‼he helped me and my sister change my dads left signal light bulb because we're…read moreclueless lol thank you !

Very helpful staff! I needed a lightbulb changed on my Jeep and a man with the last name of…read moreAnderson was more than willing to change it out for me! I can't remember his first name... anyways he was super friendly and I watched how he changed the bulb for the next time so I can do it! Thanks Mr. Anderson

I really feel that the staff at every AutoZone around me are very enthusiastic and professional!…read morethank you for the help!

Justin is always so helpful! He always helps me find the right light bulb and helps replace it in…read moremy car. Thank you again!!

I went in this morning and told Michael I need education on how to check the brake and transmission…read morefluids. He was so kind! This store and the one in Elkhart, Indiana where I just moved from, always help me out. Thank you, Annie

I bought a reman alternator recently at this store. The top mount threads were stripped out and I…read moreimagined it would be a hassle to return - electrical part, you must have over-tightened, etc. To my pleasant surprise, they offered an immediate exchange and even upgraded me to a new one, only for the difference in cost. Its not their fault that the first one was no good. They don't make the parts. They just sell them and stand behind them 100%.