I'm by no means a mechanic but I tend to do my own work so I rely on research and knowledge of…read morethose in my path. They have always helped me find what I need and if they couldn't they directed me to who could. Generally I get the help there. I have a 1965 tiller that is begining to need parts ,so thinking outside the box is a must and sure enough we found what was needed. Great place to get what ya need and shot the bull. And I've been to the other auto part stores in mt juliet and this is by far the best.

I rarely frequent an auto parts store. But when I do, it's usually an AutoZone or an Advanced Auto…read more For this particular outing, I really only needed a gallon or two of windshield washer fluid and this O'Reilly's was the closest to me without going out of my way. I will admit, I've never been to an O'Reilly before. After this experience, I can't say I'm likely to return, regardless of convenience. I walked in one afternoon last week with my 8 year old son to a completely empty store with the exception of one customer at the front desk. There were 3 associates working that I could tell. None of them greeted us, asked if we needed any help, nor did the old lump-on-a-log associate who checked my order out at the cashier stand even act like he wanted to be there, much less friendly or welcoming towards myself or my son. In actuality, he seemed put out that he had to ring me out for 2 gallons of windshield washer fluid - such a chore, I know! This guy seriously had the personality of burnt melba toast. Very offputting. Regardless, we made our purchase, retrieved our receipt, and walked out. I will not be walking back in. They get 3 stars docked for these 3 reasons: 1. The rudeness of the employee who "assisted" us. Not. 2. The higher-than-average prices on their add-on items such as our purchase of the washer fluid. 3. The fact that the receipt literally printed out via DOT-MATRIX PRINTER. 1988 called, they want their printer back. Seriously, it's nearly 2020. Upgrade your mess.

Don't ever come here if you don't want your time completely wasted…read more There's a rude old lady working at this AutoZone with zero customer service. She had a whole attitude for absolutely no reason and couldn't even help with a simple key fob battery. She tried telling me that if they swapped the battery, it would "need to be reprogrammed" (which is not true). Then she says, "we sell the batteries, but you'll have to take a gamble." Like... what kind of help is that? I walked out with nothing and won't ever come back to this location.

This place is so poorly ran.. it's awful.. never ever ever go here. Go right up the street to…read moreO'Rileys or Advanced Auto. I'm typing this in line that I've been in for 10 minutes. There's a single worker moving at the speed of a snail.

If you have a European vehicle, and need expert service in the Mt Juliet area, European Motorworks…read more is the place to go. From a gracious welcome by Trish, to the certified professional service from Jerry, I was more than pleased with the work performed on my Audi Q5. This hidden gem far exceeded my expectations, and they are more than fairly priced and honest. A rare combination in this day and age! They have a comfortable waiting room as well. Put this place on the top of your list.

. Checked local vw TDI recommended mechanics and found European Motorworks…read more VW are "special" and if you find your non-dealership repair team - you become loyal fast. ISSUE: Our 2012 glow plug AND engine light was lit. Shop diagnosed recommended repairs - we agreed upon the repairs and expected to get our vehicle back drivable. We picked up the vehicle- 15 minutes later the engine light coded AGAIN and we spent allot of money only to return the vehicle for diagnosis. Owner recommended we attempt VW and second diagnosis was diesel particulate- how can this be? We spent allot of time and money to get the vehicle in drivable (ie no check engine light) condition- owner suggested another new equally expensive repair - Had enough run around and brought car to the professionals who was our trusted repair team and got a repair list a mile long that European never shared or reported to us. We should never have had the glow plug repair done and we should have driven vehicle straight to a junkyard A professional will admit his errors and apologize but based on the reviews we know he will become defensive, immature, and confrontational about a review that isn't positive Beware bringing your vehicle here - it's sad when people air their opinion in public and the owner, rather than take ownership, responds like a child

Tess was awesome and she really went out of her way to help me, sending pictures of the available…read moreparts and helping me load up. I live about 3 hours away and she made sure the trip wouldn't be in vain! Prices were also incredibly fair and communicated well ahead of time; I enjoyed the experience and I will be contacting her again if there are any smaller parts she can sell and ship to me. This is what it's like to do business with real people who care and have integrity. Thanks so much for helping me revive my car! It means the world to me.

Found the right rim for my car after hitting a pothole. Saved hundreds not having to buy a new…read moreone. Thank you!

They got caught trying to sell me a demo Rubicon as new with a full warranty only for my…read moreinvestigation to prove Chrysler had this vehicle entered as a demo with an in-service date starting months ago and it actually had 900 miles on it when exposed they panicked and couldn't get off the phone fast enough

We had an extremely disappointing experience yet again with Mt. Juliet Chrysler Dodge Jeep Ram. The…read morelack of urgency, poor work ethic, and overall unprofessionalism from their Service department was frustrating from start to finish. Communication was minimal at best and often it felt like there was no real concern about resolving the repair of my Jeep in a timely manner. What should have been a straightforward process turned into a 5 day prolonged experience due to delays and a clear lack of accountability. The Service Lane Manager, Stephen, clearly does not understand how to run this department. Customer service is supposed to be a priority in a business like this but unfortunately that was not my experience here. I expected professionalism, responsiveness, and respect of my time, and none of those were met. I would strongly discourage anyone considering this service department to do their research before trusting them with your vehicle and your time.

This Oreilleys Is way better than any other auto parts store!…read more I've used them for 6 years and have never once left unhappy. Willy, Dean and John really know their stuff and are my go to guys

Had a few issues with my car. Lucas at this location was very knowledgeable and assisted me with my…read moreissues. He was patient and even worked in other customers, and even assisted a coworker. They were very busy. The manager and crew were also attentive and friendly. I pass at least three other part stores, this will be my part store from now on.

Kyle L. was very helpful. He grabbed his machine and did the test and was super customer oriented,…read morehot day outside but he was ready to help. The store seemed clean and organized when I came in but didn't stick around too long to see. It seemed they had it stocked up. Overall, this was a great store with great customer service. Would recommend.

Omar was extremely helpful. Helped me to find the right air filter and windshield wipers for my…read morecar. He even came outside and put the new wipers on for me. Exceptional customer service!