I called and spoke with Alexia and she was so professional and helpful. Thank you. Alexia. You…read morehelped me save time and money.

I-90 Nissan is a good dealership. The cars though; now that's an entirely different matter. Owned a…read more2015 Murano we purchased new. Great SUV while it lasted. BUT, our transmission (CVT) went out at less than 100,000 miles. And to add insult to injury, just had an oil change the week before and had a transmission service (fluid change) last year. At that service visit, they saw no issues or brought any possible concerns to our attention. Our Murano was a peach too! No dents. No dings. No rust. Hand waxed it twice a year, only did touchless carwashes. People always thought it looked much newer than a 2015. Garage kept with regular 5,000 mile oil-changes. Drove less than 9,000 miles per year and 75% of those miles were highway miles. Just so sad the transmission blew. Back in 2015 it was the most expensive new vehicle we ever purchased and last month we sold it for scrap value. Still upset about it. And to put salt in the wound, the Trade-in value was about $4 - $5 thousand if running, - and a little more, $7 - $8 thousand if sold by owner. The trouble is, the Service Dept. quoted us just under $12,000 for a new transmission with installation. So we decided to just bite the bullet and let it go. Scrap it. Just wouldn't make much sense to spend more than double the trade-in value for an 11 year old car (worth half that when running). No issues with this dealer, but we will NEVER own another Nissan product. After talking to some mechanic friends and reading some of the Nissan forums, it turns out that Nissan has had lots and lots of transmission issues on this and other models. They (Nissan) knew full well it was an undersized trans' in a car the size and weight of the Murano; yet THEY KEPT USING IT ??? That's just in-excusable. To be honest, my wife and I both miss the Murano, a lot. We loved the vehicle. But alas, we won't miss Nissan nor the Infiniti brand for very much longer. Unless they start to build some truly reliable vehicles, customers will look AND BUY from other manufactures and Nissan will go the way of Dodo Bird, Saturn, Scion, Plymouth, Oldsmobile, Pontiac, etc., etc., etc. From automotive articles we've read and on-line auto news, it's clear Nissan is already on the ropes, so it's only a matter of time before they get knocked out of the ring. Our advice is stay away from Nissan. It won't end well.

Brian in sales spent significant time with me over the phone and FaceTime answering questions and…read morehelping due to distance and not being on site. I would absolutely consider buying from him in the future. Appreciated that he did not make me feel pressured.

Had an amazing experience here recently. Stopped in to get new headlight and the young man who…read morehelped me not only showed me just what I needed but then, unasked, offered to put it in for me on the spot! I think the owner/manager really instills an ethos of customer service. When you go there, you get the feeling they really want to help you!

This place pretty much has everything I need and the staff has always been friendly and extremely…read morehelpful with any questions I've had about my Jeep or products... On a sidenote, they also have a veterans discount so just make sure you ask for that. The hours of operation work with any schedule and the parking lot is actually easy to get in and out of on one of the busier streets in Lakewood.

Excellent in every way! Communication was great, as was their work. Honest, conscientious and…read moreprofessional. What a refreshing experience this was! I HIGHLY RECOMMEND THEM!

They did a great job on my car even cleaned out the inside…read more Very friendly keep my up to date on what was going on

I took my Honda CRV in for repair to the rear fender and they did a fabulous job. Their customer…read moreservice is excellent. When I went for the estimate, I did not have to wait and it was e-mailed to me shortly after my visit. I was told how long the car would be needed to complete the repair. I was offered a rental car for the duration of time of repair, which they would coordinate, but I declined. When I dropped the car off, I did not have a ride home, but John's wife offered to take me back to my home. I was promptly called when it appeared that there was additional damage not discovered on the initial estimate since it wasn't visible until work had begun. I was advised that, because of this, the car would take a day or two longer to repair, but that they would not charge me. The car was ready earlier than I expected since they knew that I did not have a rental. When the car was complete, they came to my house to pick me up to go back to the shop to pick up the car and settle my account. The car was fixed perfectly and looks like new again. Their emphasis truly is on customer service and I couldn't be more delighted. The repair cost was very I reasonable as well. I would highly recommend them for any body work that might be required and I would never hesitate to use them in the future.

Duber repaired the complete rear end of our 2017 Kia Forte, They worked directly with the insurance…read morecompany, updating hidden issues to make sure the job was done right. Duber communicated well and delivered the car when promised. Thank you for a job well done Ron B

Ponch the parts manager was a superstar in getting us a part we needed for our Airstream…read moreair-conditioning cover when it was damaged in a storm while we were staying in Geneva, OH. We called several places and Ponch was the only place that could get our part ordered and have it delivered the next day. The service was amazing and we were able to get back on the road. Thank you!

Salesman (Jerry ) is really laid back younger fella who had our paperwork already done and ready by…read morethe time we walked in the door. Pleased to repeat our business with you all the time. Thanks!

Very disappointing experience. I dealt with Tom Gilkeson and the Customer Care person Carolee…read morePaparose and found them to be unresponsive to my concerns. I purchased a Range Rover after losing my cars in hurricane Ian. I bought, sight unseen relying on the integrity of the dealership, big mistake! I was told that I would receive a check to cover shipping damages and other undisclosed damage totaling $6,052.32. Unfortunately, I have not received the check and they now will not take my calls or letters. I am disappointed by the deceptive practices of this well established business. The sales person, Sam, clearly misrepresented the condition of the car prior to purchase. The Carfax was proven to be false regarding previous ownership and previous major damages. The second key provided was not programmed for the car. This cost me an additional $700 to order a new key. I paid the full asking price plus a shipping charge for this vehicle in good faith that it was accurately represented, and would arrive in good condition. After many conversations, Carolee agreed, in writing, to pay for the damages and the dealership has not followed through to provide payment. Overall, this was a horrible experience. After losing two cars in Hurricane Ian, I relied on your honesty and was taken advantage of.

I have used this place twice for work on my vehicles. They are very easy to work with and very…read morecustomer oriented. They do amazing work. You couldn't even tell anything had happened to my car before. I got things back from them in brand new condition. All of this with reasonable pricing as well.

The team at Taddie's Auto Body is exceptional. They are friendly, professional and did a great…read morejob on my car! Thank you for making a stressful situation so easy for me.