Came in to get some replacement parts and after realizing the parts provided didn't adequately work…read morethey recommended me alternative parts. Jeff was very responsive and provided me with the necessary help when I was confused. Overall, staff were very helpful, respectful, and knowledgeable.

Needed a new battery for ny Rav 4 and was very pleased with the service I received. Would highly…read morerecommend.

Whenever I come here, I'm always greeted with a big smile. The folks are very nice and they will…read moreactually take time to help you find the parts. Maria was very patient with me because I had a lot of questions.

Wonderful experience. Recommend to everyone. Found and fixed my problem like he knew what he was…read moredoing .

I always feel like family when I'm at Williams. Service and sales always takes care of me! I…read morewouldn't go anywhere else

A few things have changed that seems very odd to me. I was told that all Subaru service centers now…read morecharges a processing fee for paying with a credit card. I had a back windshield wiper changed twice, and went bad within months. In less than a year, I had to replace my vs k windshield wipers. Staff are nice.

So so disappointed. This place was recommended on next door and we were anticipating a positive and…read moreprofessional experience. We made an appt and when my husband showed up he was treated so horribly. My husband has decades of experience as an executive and is a super nice guy. He was treated so rudely and told irregardless of appointment they "might" get to it at the very end of the day. He was sent away after a horrible experience. Very disappointed and surprised since reviews had been positive

Old school auto repair place. Jimmy runs the show and has a great technician team. Just plan to…read moreshow up at 8am, stand in line, and then check in with Jimmy. He will take your name, phone number, vehicle issue, and keys, and give you a call when the mechanic begins working on your vehicle to provide a quote. Didn't try to upsell. Did honest work. Work was done within a few short hours. They are a very efficient and honest team. I will be back!

Got me in and out within a day on a 24 volt starter for an import 1991 Toyota Land Cruiser Diesel…read more Made it look brand new even though its 30 years old!! World class service in a family owned business!

Fixed my car in a timely manner, communicated everything well ! My backlights now work and I am…read more100% satisfied .

I needed help diagnosing my car's starting system failure. KMV gave me a quick appointment. Kevin…read moretexted me on his way and was very prompt. He immediately found the connectivity issue. He answered all my questions and explained his work. The repair was expedient. Kevin was professional and very easy to work with. Charges were fair. If you need an on-site mechanic, this is your guy. Bruce S.

5/5 Services, explained everything before he started, I needed an oil change, battery and new…read morebreaks. This was done while I was at work, very convenient and reasonable prices, will be using him again 100%. Kevin is very professional!

Came here looking to replace my 2017 Elantra (that I loved!) due to my wife being unable to drive…read moreit (it's a manual, and she couldn't learn stick when I tried teaching her) coupled with her having car problems of her own (meaning she'd need to be able to drive my car). First off, let's look at the good: sales were low pressure. That's HUGE for a car dealership, and I commend Carlos for this. He was friendly, helpful, willing to work with me on getting pricing organized, everything you'd expect from a good salesperson. Next, there's the neutral: pricing was still a tad high (after applying discounts and negotiating I still ended up paying about MSRP on a $40k+ vehicle), trade-in pricing wasn't the greatest (they gave me like $13k for my trade-in, a fairer price would have been probably $14k or so, especially considering they turned around and re-listed it at like $18k with absolutely no work done to it), and I did have to actively seek out a car salesman just to get started (although that in and of itself would be neutral-good, because that's better than being hounded upon parking). Finally, the couple dings against the dealership: there wasn't any real preparation for their electric vehicles for sale (did I mention I bought an electric car?), which meant that the vehicle I ended up purchasing only had about a 30% charge when I bought it. If I was local to Charlotte, this wouldn't have been an issue at all (but I'm not, I'm from the Asheville area), and the dealer could have easily resolved this by making a policy of charging their EVs to at least 50%+ overnight. (I'd highly recommend implementing a policy like this). After waiting about 2 hours for the vehicle to charge on their L2 charger (that's another thing, they should consider getting an L3 charger if they're serious about EVs), I could not sit and wait any longer, so I ended up having to start transferring items from my old car to the new, which meant that they didn't have a chance to finish the pre-delivery inspection (cleaning, reducing tire pressure, etc.). Overall, it's still a decent dealership, and I'd visit them again, especially with the way the sales staff in particular acted, but they could do better in planning on the operational side of things.

Absolutely terrible work. I have had to return my vehicle 3 different times after services to have…read morethem fix things they forgot during the service. The first two times, they forgot to screw some things down (missed the screws out entirely. This week, they changed my brakes. $2,000 plus. But they put in warped rotors (how can that possibly happen?). That was 9 days ago and they have now told me they can't fit me in for another 11days. So 20 days with defective brakes is OK to Union County Kia. Shocking. The funny thing is that I have previously left a 5 star review because of the customer support girl, who works for the customer. Unlike anyone else I have dealt with there.

Great customer service, great price, fast delivery! My 2020 C-RV motor blew and these guys had one…read moretested and ready to ship out with a 3 year warranty. Well worth the price.

ordered a engine from these guys three weeks ago and never received it was told that it was coming…read morefrom florida and it would take 7 to 10 days lies