I bought a Jeep Grand Cherokee recently from Benny Boyd Gonzales and the process was unbelievably…read moreeasy. I told them everything I wanted to be included in my vehicle and they were able to find one within the week, have it shipped and prepared. The financing process was amazing. Benny Boyd Gonzales was able to get me a super reasonable deal and keep payments within my desired range. The follow-up from sales definitely made me feel like a valued customer. Text messages from the dealership to see how everything was and if I was satisfied with my Jeep. I've taken my vehicle in twice now for routine maintenance and each time it was completed within a reasonable time frame. The service department is super nice and helpful.. which is very much appreciated! 10/10 would recommend.

I'm never one to go out of my way to write a bad review but I feel like the way I've been taken…read morecare of is just ridiculous. I haven't been disrespected nor has anyone been mean to me but I bought a 2019 Ford F-150 3 months back and have had nothing but issues. I got a mopar 1 year 12k mile warranty and was told take your truck to any dodge dealer if you have any issues and they will take care of you, this was their way of making me feel comfortable when I asked if my mechanic could look at it for one day. but when I tried the dodge dealer they say the only thing they service is dodge not any other make. When I looked at the truck I knew it had cosmetic damage. Some clear coat missing on the hood as well as 2 really small dents in the driver door. But my salesman told me that everything mechanical was sound and was really confident about that. Whenever I test drove it I noticed the mirror was really Wobbly and pointed it out to the salesman and he said that it was normal. Also I had to move stuff from storage to my house and the tail gate wouldn't work not only did I have to rent a U-Haul trailer I had to spend $500 to get my tailgate fixed because no dodge dealer ship will work on my truck even though they gave me a MOPAR (Dodge) warranty and I had to spend almost $300 to fix my mirrors witch was in fact not normal. And ever since I've had the truck the front end has been clicking really loud occasionally whenever I turn left or right.. To get suspension and alignment done is insanely expensive and was quoted 1200 for parts and labor! Now I have to pay that out of own pocket due to some salesman and finance manager trying to meet his mark this dealer is very disingenuous and only care about making their sale.

5 stars! Yalls attention to detail is amazing. Thanks Greg and the rest of the team! I really…read moreappreciate your time and professionalism! Stupid Jagurs!​

Manager was very kind to me and helped me before opening time…read more Went beyond the call of duty.

Warning...long post but worth the read if you are contemplating taking your vehicle here to get…read moreworked on. Do not take your vehicle here if you want it fixed properly. Synopsis: 1- They did not properly install my tank. 2. They did not use the supplied parts resulting in a defective installation (they threw away one supplied part that was critical to the installation). 3. They broke my fuel sending unit...twice!! 4. They dumped 15 gallons of diesel ($3.62 a gallon...$54.30 worth!) on the floor and did not replace it...but offered to replace it and charge me... I took my 2021 Ram 3500 here at 1 in the afternoon to have an aftermarket Diesel tank installed. The guy at the check in counter said that they can install my part but defective customer parts are not warrantied (as they should not be) but the labor to install the part was. I supplied them with the exact instructions and emphasied to them that they MUST only use the parts supplied. They told me my truck would be worked on and ready by the end of the day becuase they were slow. Never heard from them by the close of business. Called the next day at 11 in the morning and they said they just got it in. They called later in the day and let me know they broke a part off of the fuel tank when installing (the fuel sending unit hose connectors). They broke it becuase they did not properly install the tank on the truck. They said they could sell me one (For over $600) or I would have to pay to replace it myself becuase customer supplied parts are not under warranty...even if they break them...I was able to get a replacement under warranty so they installed the tank again and said it was ready. I picked my truck up, filled the tank and fuel spilled out all over the ground...Took it back to Cambridge and spoke with the Head Mechanic (Mike). He said my new tank must be defective because they installed it "correctly"...they did not. He then said that their labor was NOT warrantied because I supplied the part...direct contradiction to what the guy at the check in counter stated to me. After 45 minutes of "discussing", Mike finally agreed to "prove to me" that the issue was the tank and not the labor. I watched him put my truck on a lift and proceed to remove the now full tank (about 400 pounds worth of fuel now...52 gallons...minus what spilled all over the place due to the faulty labor). He used a transmission lift/jack to support the tank but it did not operate correctly. One of Mike's other mechanics hit the emergency release switch on the jack and it dropped the whole tank 3 feet (falling on the other mechanic), resulting in another broken fuel sending unit...which they would not replace even though it was their fault so I had to go get another one (a total of 2 $400 sending units now that they have broken). Mike removed the tank and I discovered that they did not use the supplied gasket during the installation (remember, I stressed to them that they must use ALL supplied parts) which resulted in a poor tank seal leading to the Diesel spilling out all over the place. The gasked I supplied for the install had been thrown in the trash. They went and found the discarded gasket, reinstalled they tank and it worked perfectly. Final insult to injury was that they spilled and removed 15 gallons of Diesel ($54.30 worth) and refused to replace it. This whole debacle took nearly 3 days...a far cry from the 5 hours I was told it would take. Do NOT use Cambridge Auto Center if you want your repairs/Labor to be done correctly, on-time and warrantied...they suck.

Went in to have a cross threaded lug nut replaced and ended up with non working brakes by the time…read morethey were done. Then they tried to charge me to figure out why the brakes no longer work. Suggested it might be a failed break power booster. Right.... I hobbled the vehicle home and checked it out. There was air in the system, an easy 10 min fix. Oh and by the way, they also cross threaded another lug nut so I had to shear that one off to get to the brake. So I went in for a cross threaded lug nut and came out with another cross threaded lug nut!! Not sure if it's a scam or just incompetence.

My father in law car had been repaired at the facility that Caliber now occupies. He had some work…read moredone to the front end a year ago and apparently it was not done correctly. This past July, while in Houston the front end, bumpers, grill assembly fell off the car when it scraped a parking bumper. We trucked it to Caliber to assess the damage and have it repaired. Ivan, the center manager, spoke with my father in law, who was very upset, calm him down and treated him in a very professional manner. I came in the next day to visit with Ivan and he went over the entire car with me and explained what he felt happened and we agree that I would receive an estimate. Within a day Ivan and his team had the car put back together! Even though they did not need to stand behind the other company's work, they did. You can't tell that there was an issue with the car, the fit is fine and the car looks like it did when new. I appreciated how this was handled and the fine work done.

They are incompetent, dishonest, and have absolutely no idea how to communicate with their…read morecustomers. The left hand has no clue what the right hand is doing. I would never recommend taking your vehicle here. In my experience, every time I contacted them, they blamed the insurance company, the adjuster, or someone else rather than taking responsibility for their own lack of communication and service. My vehicle sat there for over 20 days without them even looking at it. They couldn't even complete the initial estimate, yet somehow the insurance adjuster was always the one they blamed for the delays. Twenty-plus days with virtually nothing being done to my vehicle is completely unacceptable. The lack of communication, accountability, and professionalism was beyond frustrating. If you value your time and want a shop that actually communicates and takes responsibility for getting the job done, I strongly recommend taking your vehicle somewhere else. The gentleman that I spoke to there was the name of Josh and the general manager was just as frustrating. Don't waste your time.

Matt and his crew just finished replacing the roof on our 2018 Heartland Cyclone 4005 (don't ask!)…read more This is the 2nd time he has done work for us. And I will ALWAYS call him if I need work on our rig. He worked with my insurance so all I had to do was file the claim and he handled everything else. They did a fantastic job! They are friendly, thoughtful people. You will not regret hiring Matt to do your repairs. Just be patient right now because they are very busy but will work with you. Thanks, Matt!

I had an issue with my A/C and it wasn't cooling at all. I called Matt and told him what was going…read moreon and he walked me through the simple fix. He could've easily charged to come do the fix himself but instead he had me up and running in minutes at no charge. It's not often you find someone this honest. I will definitely be calling Matt again for my future RV service needs.

Great dude, great work, great prices. He went above and beyond to do my repair the right way, great…read morecommunication kept me updated throughout the process and answered any questions I had

I got great service from Travis a couple years ago, but I called him today to see if I could get my…read moreSUVs routine serviced, and had the weirdest interaction with them. 1: They denied I ever had service with them in the past, and when they finally found me, i was saved under a completely different unknown name. 2: They were very hostile and rude while talking to me, denying service from the get-go due to the fact I have an SUV, not a truck. This was not previously an issue. 3. Even though I didn't bring up any problems with my previous vehicle, they implied I was complaining about quality of previous work. I did no such thing, all I needed was routine service. Their attitude aggressive the whole way thru. I get having a bad day but ... why run a business when you take out personal stuff on customers? weird strategy, wired for failure. My wife and I are very taken aback, flabbergasted even. I thought they were a decent business; Travis a good mechanic, but It does seem like something has changed at that business recently. I cannot recommend them any longer. So confusing to act like that in this economy. Well be praying for them. :/

After my vehicle went into limp mode, it wouldn't shift into second gear or drive faster than…read more15mph. Fearing my transmission needed replacing and anticipating a very costly repair I took my vehicle to A Team automotive and the problem was diagnosed fast. Oil had leaked into a transmission module and after cleaning it, it was plugged back in and the car ran perfectly. The service was fast and the mechanics and owner Adrian were completely honest and took very good care of me and saved me thousands had I taken my vehicle to any other shop in town. Thank you Adrian and thank you to the entire A Team automotive crew. I will definitely be back if the need arises

We discovered All Makes in 2016 or so. I had them do repairs on a 2010 Prius, and a 1999 Mercedes…read morestation wagon. Alex is the fellow who handles my calls; he is patient, knowledgeable and reliable. He is tolerant of my questions, no matter how silly. We have been pleased.

Alex is the best! They are so helpful and considerate. Prices are not crazy expensive and they have…read moregreat communication skills. Will definitely go back!