These gentlemen gave me so much time, advice and guidance when we discovered my radiator was…read moreleaking in their parking lot. They kept me company and gave me their recommendation for repairs and a local mechanic shop. I couldn't be happier with the honesty and service I received. I highly recommend giving them your business. Shout at to Chad!

Needed a part for my vehicle. They didn't have it in stock. I asked him if he could order it for me…read morebut I was told it was a hassle and that I should try autozone or Amazon.

I have been taking my cake here for many years. They are honest as the day is long and do very good…read morework.

Got me right in and did a fine job. Will use them from now on for both of my vehicles.read more

The employees were very nice but offered to teach me how to do something and the proceeded to send…read moreme elsewhere. Ended up not even being what they said was wrong.

I am done with O'Reilly Auto Parts too!…read more After paying for a jump start today, I immediately drove to O'Reilly's in Little River. I went in to the store and told the attendant that I needed a new battery. I knew that the battery in my car was at least six years old. The attendant brought his battery tester out to my car, connected cables to my battery and proceeded to push a lot of buttons without communicating. He then stopped and told me "There's part of your problem," pointing to the negative terminal of the battery. He told me the cable was so loose that he could not get any reading on the status of my battery. He made no attempt to remove the "loose connector" and attach his diagnositic equipment to the terminal itself. He told me to start my car. It started immediately. He then told me to go home and clean my battery terminals and the connections, then reattach them so that they are tight. He told me that that the battery in his vehicle has a battery that is seven years old and healthy. He told me "You have a good battery." This seems like a strange thing to tell a customer when just moments earlier he told me that because of the "loose connection" he could not get any reading on my battery. I then departed and went to my local (non-chain) garage. They diagnosed, and told me that I had a bad cell in my battery, and replaced it. I took this as a sign to never use O'Reilly again. They didn't even want to make the sale of a battery today. Are they realizing that their batteries are inferior? When I had my previous vehicle, I purchased a battery from O'Reilly with a three year warranty. It died after two years, and I got a free replacement. Not long after this, I sold the vehicle, so I do not know how long that battery would last. In contrast to my experience today, the service was excellent five years ago. Today, I realize that not only are O'Reilly products substandard, but their level of customer service has astoundingly diminished.

I will recommend this place a million times! I took my car in to get my brakes replaced. We dropped…read moreit off at 10am, and it was done by around 3pm. After the service, the owner of the shop stood with me and my partner in front of my vehicle and showed me all of the different components within my engine, found an issue with my oil and taught me how to keep it at bay until we could get it fixed, and really explained everything in detail with patience. The price was not bad at all! He also mentioned how my car wasn't supposed to sound a certain way when starting and with our permission, fixed it. I had no clue my car could sound like that! If you're looking for a reliable, honest mechanic, this is the one! CARS is where I will be taking my car from now on

had a wonderful conversation with owner Chris n he took care of me .. very happy with his work ..read more

Had a dead battery and the staff provided great service and kindness throughout the process. Within…read more15 minutes I was in and out and back on the road. If you need minor help with your auto, Auto Zone North Myrtle Beach is the place to go for great service and great knowledgeable people.

Not super helpful. Needed to have my car scanned the guy came out (didn't speak much English) to…read moreplug it in and then proceeded to hand me the device and try to figure it out myself. It was no help.

Well it's official…read more I am now an O'Reilly Auto Parts loyalist. I have always used them. But I have never given them exclusivity until today. Advance was once good. They had solid customer service and employed quality, knowlegable people who could answer basic questions. I don't know what changed internally for them, but for the past few years their employee selection has fallen off of a cliff. They had pushed my patience beyond the limit a while ago. Auto Zone never had it. I often wondered if they recruited at the local zoo. So what remained were O'Reilly and NAPA. Wednesday I had NAPA deliver a thermostat for the wife's Camaro. Mama took my truck to work and I pulled the intake off of her car in the driveway (yeah...Chevy hides the thermostat under the manifold...a royal pain in my ass). The part arrived and...it was the wrong damned part. So I was dead in the water until my truck came home. 5:30, I jumped in my truck and drove to NAPA to exchange the part. The door was locked and there was a note on the door that said they had closed early for...get this...Memorial Day. It's f--king Thursday. I guess their plan these days is for you to work around them and their carrying vacation plans. And no need to accompany this by being extra careful to make sure you deliver the right parts, so you don't leave customers stranded without their cars while you take 5 day weekends. I remember when I was young and broke. Back then, a man needed the refund on the bad part before he could buy the right one. My budgets are no longer tight like that, but my sensibilities about it will never change. Fortunately, I have reached the stage of life where I CAN buy the kart a second time, so that's what I did. I went down into North Myrtle, pulled into O'Reilly. There was a nice kid behind the counter, a Marine, the conversation caused me to find out. They were open, my part was more expensive but when he laid it on the counter it was the RIGHT part. He gave me shit about needing a part for a V-6 Camaro, and I instantly knew I liked him. "Brother, it's the wife's car. That's my Hemi in the parking lot." This lead to a debate between my old 382 Challenger and his Mustang GT. In other words...the guy working at the parts store...KNOWS CARS. My veterans discount lead to my being thanked for my service. His being a Marine lead to a "semper Fi" from me and a thanks for his. And then the closer: "So what are your hours over the holiday, in case I need anything else?" The answer: "Brother, we are here 7 days a week, every week." With that sentence, what was once the "big three" are finally whittled down to an essential ONE. No more price shopping. It is and always will be O'Reilly for parts. And I offer my sympathy, in advance, to the jackass at NAPA who has to deal with me on Tuesday when I return that bullshit they sent me.