Daniel is the man!! He helped me change the headlights of my car in 10 minutes when the dealership…read morewanted to make me wait a month to just look at the problem. I always go to O'Reilly for burned bulb lights and other things because they are always helpful and friendly. 100% recommend this place!!!

I took a rotor in to have the glaze taken off. They checked thickness and said it was fine and ok…read moreto cut. After waiting for an hour to do a twenty min job they brought the rotor out and said their blade had chattered and made deep cuts in the rotor. they then told me that they would try to cut it again and it would still be within min. I gave them an almost new part And I got back one that meets min safety margins. Don't use them for turning rotors!!!!

customer service was great the front desk girl where very helpful the car come out clean and was…read morewarmed up for me on this cold day thanks everyone at Autoworld

I'd stay away from this location. Left a bad taste in my mouth. Back in February 2025 I purchased…read moredifferential fluid for my vehicle. I asked the employee several times if the product they have for my vehicle is correct and they confirmed more than three times. I purchased it and went about my business. Few weeks after, a light for AWD displayed on my dash. I took it to East Cost Honda and they told me Advance did not sell me differential fluid they sold me gear fluid. Honda had to flush out my vehicle and in result of that caused damages few hundred dollars worth. Cameron was not the best to work with and only provided at par service with the situation. Graham Brewer wasn't helpful either. Unfortunately, I had to get my attorney involved because Cameron lied about sending me a check for the damages and other things such as lost time from work ect... If you want to run the risk of this business damaging your vehicle be my guest and give them your business. Corporate made it right by sending me the check but still won't shop at this location.

I purchased a brand new 2024 Honda Civic hatchback from this location and have had a couple issues…read morewith it since purchase. The first issue was a water leak when it rained. I took it there several times before they were able to discover the issue. The service representative I dealt with was Justin Brown. He absolutely agreed with me that there was a leak and was as determined as I was to find the issue and get it fixed. Turns out it was an issue that all Honda Civic hatchbacks had and Honda came out with a resolution. I had my car back for regular service and did not deal with Justin but another representative and the experience was not the same. I was sorely disappointed and called to speak with the Service Manager about my disappointing experience. The manager said that in the future I could deal directly with Justin Brown. Recently I had an issue with my air conditioning system not blowing really cold air. I called and spoke with Justin about the issue. He arranged an appointment for me to come in when it was convenient for me. Justin had the system checked and it was determined that the ac compressor was the issue. It was a $3,000.00 repair and it was no longer under warranty. Justin told me he would contact Honda about it and see if they would be willing to cover the cost, due to the car being a 2024 model and only having 49k on it. He said "I would expect it to last longer than that." The next day Justin contacted me and said Honda would cover all but $100.00 of the cost. He stated that if they didn't charge me anything, they couldn't give me a warranty. I was pleased with the outcome and Justin's experience and understanding in dealing with this situation. A $100.00 to me for a 3k repair was as though I was paying a deductible on an insurance policy. I also received a 4 year / 48k mile warranty on the new compressor. Unfortunately Justin is only one person and he cannot be everyone's Service Representative, but consider yourself lucky if you do get him as yours. Justin is by far the best employee I have ever dealt with in any department of any car dealership. East Coast Honda is blessed to have him.

This dealership has encouraged me to sell my honda and buy toyota again this time. Second review I…read moream making about poor service and inconsistency here. They really try to add things to repair even when the recent report from them shows there is nothing wrong. When I confront them on this, there is conveniently no real way to figure out which report is correct. At this point, so many issues it seems intentional and I think the BBB needs to look into this dealership. I am selling my car soon and will be going back to Toyota. Also, go online to see potential deals because they will never show you or be aware of them. Tried to charge me 90+$ for an oil change and I said no there is an afternoon special where it's cheaper.

In from out of town my AC stopped working Dropped it over…read morenight Ryan called first thing in morning had diagnosed the issue gave me estimate and was done exactly how he detailed Would recommend 1000% Fair price on a days worth of work Do not hesitate in using Honest

They live up to their name, no upsales. They fix the problem you brought them at the reasonable…read moreprice that they quoted you. My wife and I have been going there since we moved to the area in 2018. Both cars now have over 100,000 miles. Ryan & Sean run a great business

"We were traveling from out of town and found ourselves in need of auto service unexpectedly. From…read morethe moment we walked in, Jerry & the team treated us like longtime local customers rather than just another traveler passing through. They were professional, honest, and incredibly accommodating throughout the entire process. What impressed us most was their integrity. They diagnosed the issue, explained everything clearly, and charged a fair price without trying to upsell unnecessary repairs or take advantage of the fact that we were from out of town. That level of honesty is hard to find. The service was exceptional, the communication was outstanding, and they got us back on the road quickly and safely. Immediately you know all the locals come here!!! If you're looking for an auto service center that genuinely cares about its customers and does quality work at a fair price, I highly recommend them. Thank you for turning a stressful situation into such a positive experience!"

Been going there for years ! Mr Smith was always fair and friendly. They have new owners now ! Got…read more2 quotes recently and they were higher than the name brand service centers, actually quite a bit . And even argumentative when questioned about the price. The whole point of having a neighborhood service center is to be more competitive. Cannot and will not recommend anymore.

they service my Mini clubman, made modifications , they did a great job very professional, they…read morehave me automatically checking with me if everything is OK vehicle, did a oil change and some more tuning for my excellent service

If you're looking to increase the performance of your vehicle I would highly recommend this shop!…read moreThe mechanic JC that worked on my Corvette was outstanding very knowledgeable and professional! And Daniel the office manager was very helpful.

Had my Audi S5 towed here after it leaked transmission fluid and stopped running. They were…read morehonest friendly knowledgeable professional fast and affordable. I highly recommend them and will be using them for both my Audi's.

Brought our Land Rover here for a coolant leak that no one else could locate, not only did they…read morefirst me in last minute my truck was repaired ( properly this time) and I was informed of everything as it happened. The owner called and kept me updated . He also let me know of an upcoming oil change , he never pressured me to do it just let me know if I wanted to get it done he could do it then or schedule an appointment when it was due. The cost of my repair and full syn oil change was less than the stealership charges for the oil change. We will definitely be back when the truck needs any more work.

Very knowledgeable and thorough. Checked possible overheating. Have done business here before…read more Excellent.

Will charge $100 for anything, saying a diagnostic needs to be done. Never put towards the…read moreevaluated work they do. I was charged 1 or 2 that I felt were unnecessary. Also, ended up breaking off a piece attached to my hood but wouldn't admit to it. It had a little damage but not enough for that. Friend told me of a problem he had there too. Would not go there.